Good honest dependable people! They didn't hesitate to recommend another good service since they…read moredon't do alignments. Thanks for your honesty.

Harry's on rand has beyond exceeded any expectations i could have of an auto repair shop…read more my boyfriend and i moved here a year ago from Massachusetts. Not knowing the area well, our neighbor suggested Harry's On Rand when we first had a car issue. The moment we went in and met ken, we knew it was a repair shop that you always dream of existing: they're honest, efficient, skilled, and they genuinely care about their customers. He is always very friendly and eager to help out while providing the fairest prices possible. ken and his team went above and beyond to fix both of our vehicles in a timely manner. Thank you Harry's on rand road for being so kind, honest, efficient, loyal and amazingly helpful!! I highly recommend this auto shop if you want: The best work done by highly skilled/experienced mechanics, extremely helpful and friendly manager, exceptionally trust worthy business, staff that genuinely cares about each customer, impeccable communication throughout diagnosis and mechanical process, extremely fast and superb service, strong/dependable vehicle repairs, and the lowest/fairest prices.

We met Eddie back when he was the best service manager at another service place. He's still the…read morebest most and most honest car guy out there. He'll even tell you if something isn't his specialty and direct you to the next best person. I've had the best deals on brakes, tires, oil changes, alignment, batteries etc. and never been disappointed. Unfortunately we've moved down south and there's no such thing as E&M Auto Doctors here! Have recommended them to everyone and they're all using them.

They were very good in the changes I asked. Price was great…read moreand very reasonable. I would definitely recommend working with them and I would be here again when needed.

I have been using this repair shop for the last two years after having a bad dealership experience…read more But recently I had a sensor replaced for just under 900 dollars and they started charging 3% in addition to the repair charge if you use a credit card. I work in retail and we never charge an additional fee for those that pay with a credit card. I will find a new repair shop.

Honest, good people. Just moved to burbs from the city and am always wary. They treated us with…read morerespect, honesty and very fair pricing. We are fans for sure

Horrible customer service! Alex is a piece of work too. He won't accept the fact that he (or…read moresomeone from his team) damaged the window console to my car. He blamed it on everyone else, but him. Even though all of the evidence points to him or his crew. After speaking to him face-to-face, he was rude and dismissive. You would think that after bringing your car to this place for years, he would find a way to treat a loyal customer with respect, but no. If you're looking for a good mechanic with integrity, you won't find it here. If the option was there to give zero stars, I would. I guess one star will do! UPDATE: Alex, the owner, reached out to apologize for how rude he was when I spoke to him in person at the shop. He mentioned that he was willing to look at the window console at no cost. This was after he spoke to a member of his crew who had rolled down the window and helped work on my car. I appreciated the apology, but unfortunately, it was too late, and I've decided to cut ties with the company. Next time, take the time to listen to your customers, especially the ones that are repeat customers.

This issue involved an oil leak from the oil pan, which started after an oil change at another…read morecompany that was not willing to fix the problem they had created. Based on a friend's recommendation, I took my car to ALtimate Auto Repair. They scheduled me for the very next day. From the manager to the technicians, everyone was extremely friendly and professional. They quickly diagnosed the problem and fixed it in about an hour, all at a very reasonable price. There is no longer any oil leak, and the car is running well. In addition, a noise I had been hearing from underneath the car is now gone--they likely addressed that as well (possibly by tightening a loose component such as the muffler). I strongly recommend ALtimate Auto Repair.

I have been taking my cars to Dave's Auto Repair for over 20 years. Needless to say I trust his…read morejudgement and Dave performs a quality repair job and stands behind his work. As every review before me states, Dave is trustworthy, honest and provides quality work.

I will never forget The way Dave treated me, he knew I was visiting from out of state and he fixed…read moremy car quickly and did not rip me off He is trustworthy and honest person God bless him and his business

Riley and Steve make every costumer important. My wife and I have teenagers so we have 4 cars…read more They give an honest evaluations of the vehicles and fair prices. Furthermore they set our minds at ease with our kids on the road and safe vehicles. Being teachers we appreciate the service and down home feel! Thanks for fixing all of our vehicles, I am sure we will be back soon.

I've been taking my cars here for 16 yrs and wouldn't trust anyone else. Family business. Place is…read morebusy for a reason, they do a great job and are HONEST!

Long story long, but this is just a detailed review of an amazing experience I recently had with…read moreBusse Automotive, and the work done by Mark, Chad, Kyle etc. My 2010 G37x needed an oil change, so I brought it in for that. Later that day they recommended rear brakes to be done because they were at 15% life, which I said let's go ahead and do. Later that same day they said that my front sway bar links could potentially be replaced if I wanted and that it *might* resolve a rattling noise that my car was making. For years my car had a slight rattle when idling so I figured let's go ahead and do that too for ~$500 they said it would cost. The next day I got my car back from them and all seemed fine initially. But when I took it on its first trip of real distance, I noticed things happening with it that weren't previously happening: the front suspension was very noisy, large pop noises were coming from the front of the car often, and the ride quality had massively degraded. At this point, I was pretty mad to put it nicely. It was disappointing to have done an "elective" repair to my car with the sway bar links and suddenly felt like my car was heavily affected in a negative way. Next week I reached out to them after not seeing any of the issues get better (and I would say they got worse) and they said bring the car in and we'll make it right for you, which, spoiler ... they absolutely seem to have done for me. I brought my car in Thursday morning, and later that day Chad called me saying they immediately found one issue with the sway bar link installation that would be fixed. But that the other issues still needed to be investigated. They ended up ordering parts for the car to address various side effects of the work that was done. I was given a loan through this entire process (Thursday - Tuesday) and Tuesday they said come on by the car should be ready. They did quite a bit of work for me on the car during that time frame, because Kyle said they were having a hard time tracking down the actual cause of the popping sound. But, regardless of that, the effort they went through the "make it right" and give me my car back in excellent condition was truly amazing and I might never see this level of customer service again in my life from any other business. Major props for how they handled this and I can't say thanks enough. So far, so good with the car since I got it back from them. Fingers crossed it stays that way.

I have seen my family members use Busse Automotive since I have had a learner's permit and I have…read morebeen driving for quite some time now. I respect the no weekend hours thing for the employees to have work-life balance, that just means you have to think ahead when scheduling your oil changes, no biggie! The only time I was disappointed by that schedule was when I got a nail in my tire and had to take it somewhere else to get patched up. I appreciate that when I go for my oil changes, they also check the tires, brakes, etc. to make sure that the car is safe. In an "emergency," when my battery light popped on, they squeezed me into their busy schedule and let me borrow a car to get my daughter to and from school. Outside of the exemplary service, I appreciate how Busse is involved in the community. There is always a thank you note hanging on their wall and I know from my daughter's activities that they put money back into the community by sponsoring. I trust Busse with my car. I trust that they are doing what needs to be done to keep the car safe and not have me spend money. One piece needed to be replaced before the warranty on the work was expired and it was fixed in a jiffy at no additional cost to me. They always explain to me what is going on and always answer my questions patiently. As my daughter gets closer to the age of driving and cars, I look forward to her being the 3rd generation that utilizes their shop!

My husband called ahead to bring the car over and leave it over night. My husband came near…read moreclosing, but not at closing, people sitting around while saying it'll take at least a week. "More than we know what to do. Happy to take my business elsewhere.

Don and his team are top-notch. My family takes our cars…read moreinto their shop - and have always been impressed with their thorough work, honest recommendations, solid pricing, and overall quality service.