He saved my life! I had a tub clog, called a roto rooter guy and he made things worse. He broke the…read morepipe and flooded my place. I was in a panic to get it fixed as I need to travel abroad in two days. I tried a few people without success and then found Mitch by accident. He is easy to communicate, very experienced and smart, identified and fixed the problem right away.

I am a single woman.Now that being said, Mitchell had fair pricing. He did not add to the price on…read morethe tail end. He is personable and kind! It was an absolute pleasure to work with him! I will use him on future projects and already recommend him to my sister, who needs work done!

I've been utilizing Landry for a couple years now and can't say enough about them!…read moreSam came out for a scheduled yearly maintenance appointment and not only did a perfect job but took the time to explain everything to me as well. Sam came back out a week later to reinsulate my furnace. He did such a perfect job it looks like a big Christmas present wrapped It's clear Landry's first priority is their customers satisfaction as it shows in their work. The value for the quality of work you get is phenomenal which is very important to me. I am completely satisfied with Landry's services and will always use them exclusively.

Called for them to come out when I did not have any hot water in my home. The technician they sent…read moredidn't know his a** from his elbow. He plain out said he didn't know what to do and called another technician. The tech on the phone walked him through the entire session which ended up with me paying $260+ for a new zone head. Less than one month later, I had no hot water again and I went with a different company. Tech from the other company said the first guy replaced the wrong zone head. I see Landry and I shutter.

We are out thousands of dollars due to this company's mistake. They did not take ownership of the…read moreissue and are leaving us to fight for our money back alone, even after they claimed to "have our back". As senior citizens on a fixed income, we trusted them to lead us in the right direction. Unfortunately that did not happen. They are unknowledgeable, misleading and down right lie to your face.

Caliber Electrical is an excellent company. They were prompt, efficient and professional in every…read moreway. I would highly recommend using this company for all your electrical needs.

Hired them to put mini splits in & I would highly recommend them! Diana was great for any questions…read moreI had & her communications skills were top notch. Everyone I dealt with was friendly. The work crew was very efficient. They had great ratings when I was looking for someone to install mini splits & I'm very glad I chose them.

From the owner: LaCroix Heating and Cooling, Inc provides installation and replacement services for central heat…read morepumps, ductless mini splits, central AC systems, gas furnaces, and boilers for all of Massachusetts.

My wife scheduled a service appointment three weeks ago for today between the hours of 12pm - 4pm…read more At 3:09pm, I received a call stating that they would have to reschedule and offered tomorrow for service. I explained how my wife had to take time off from work (Not get paid) and how it felt really inconsiderate that they called so late to cancel. We're not available tomorrow and no other remedies were offered. Super frustrated that we waited for three weeks to be cancelled last minute. UPDATE: We spoke with management from Al's Oil shortly after the mishap. They were understanding and responsive to our frustrations. They rescheduled quickly and effectively met our needs. Al's Oil made up for the misstep and then some. Very appreciative for their response.

check my update to there response! DONT USE THIS COMPANY HONESTLY FIND ONE THATS HONEST AN…read moreRESPECTFUL! AN HAVE TECHS WHO TAKE ACCURATE NOTES AN DONT LIE! I would never choose this company for oil if I were you. They tell you one thing in person that needs to be done, but then lie on paper and say something different. We have had six guys here, all saying something different, causing a hassle of a mess. Then today, I spoke to Tammy; she was so rude! She didn't care that I had the tech conversation with me on our Ring cam that proves what I'm saying: "I get what you're saying, but it's not what he put on the paper!" I said, "So how come every time a tech comes out here, they lie about what they told me, seeing as it's happened each time?" Her reply was, "I don't know! I'll have to have a talk with them when they come in." I said, "Well, it's getting cold; we have barely any oil and don't want to put oil into the tank, seeing as he told me it would Contaminate it an not work properly! She didn't care, so I went, "Maybe I should have another company come out and look at the tank." She went, "You should, because we no longer want to work with you, and I'll let community action know. I'll email them." I said, "Okay, that's fine," then hung up! They are nothing but rude and never write down what they do on these service calls! I'd stay away! You guys are the worst oil company and so rude. Tammy is beyond rude and makes no sense. Seeing Tammy said it goes by what they wrote, not what they say in person, even though it's on my Ring camera. But we already found a new amazing oil company that doesn't play games and is honest and respectful, unlike your company. Tammy needs a new job, not to tell me she can't go off what I said, even though it happened in front of my Ring camera. None of your techs write accurate notes. So I will let everyone I know to never use your company unless they enjoy rude customer service where you get yelled at! So no need to reply to my updated review, seeing you wasted my family's time with all the lies and no respect! THEIR RESPONSE IS LIES. THEIR TECH LIES! THEY ARE A HORRIBLE COMPANY! THEY TREAT YOU WITH DISRESPECT! I'D REPORT THEM TO THE BBB IF I WERE YOU, OR TO THE STATE! I CAN LAUGH BECAUSE I NEVER MENTIONED COMMITTING FRAUD; I JUST WENT OFF A CONVO WITH THEIR TECH. BUT TAMMY HAS AN ATTITUDE AND WAS SO RUDE. SHE MESSAGES COMMUNITY ACTION TO TELL THEM YOU GUYS NO LONGER WANTED TO WORK WITH US. MATT CALLED TO ASK ME ABOUT IT YESTERDAY! I TOLD HIM HOW RUDE AND EVERYTHING TAMMY WAS TO ME! AND TOLD HIM WE FOUND A NEW COMPANY WHO DOESN'T LIE AND IS HONEST AND KEEPS TRACK OF NOTES! STAY AWAY FROM THEM. THE OWNER IS A JOKE WHO DOESN'T CARE ABOUT YOU AND WHAT HAPPENED. LIKE I SAID, RUN AWAY!

contacted them for a quote, was promised a certain time window but no one showed up. the owner…read morecalled me and told me the plumber would be running hr and a half behind. we needed to reschedule which is fine but the next day still no one show up. this time i did not get any call from owner. this is all just in the quote process. i would have trust issues with them actually going out to do the work if i getting a simple quote is giving me anxiety not knowing if they are going to come or not.

Called, scheduled an appointment, cleared my meetings for a fairly large window…read more No one showed up. Left a message, got no response.

Our hot water boiler combo stopped working on Monday night. I called Fresolo, even though it was…read moreafter hours, thinking I'd leave a message, but I was able to speak to an actual person!!! The woman asked if our situation was an emergency, which I appreciated, but since it was mild weather, there was no emergency. However, it was urgent. She then said I'd be contacted the next morning, and I got a call bright and early, and Rodney showed up shortly after that. He saved the day for us! And besides being skilled, he was a pleasure to do business with, and that is an important part of customer service. So, all around, thank you, Fresolo, and thank you, Rodney!

We're brand new to the NorthEast from Texas and R. Fresolo and their tech Andrew, worked us in…read morealmost same day for a boiler check. The gas boiler was perfect but the water circuit to our hydronic heaters was shot! A suggestion for a fix was made and it worked! Couldn't be happier with work and explanations.

I can not say enough good things about Bottis and his team!…read more We did a full gut and flip of my grandmothers house this past year. They were flexible with our timing when other parts of the project fell behind. As the project started to wrap up they were diligent at getting their parts done to help move things along. When we moved in they came back multiple times to make sure everything was working perfectly and when I've had questions about using the new system they have been fast to respond! Special shout out to Bill who has done a lot of the work, is very friendly and knowledgeable. We will definitely use them for any future projects!

I had high hopes for this plumbing company and Ryan Bottis who is the son of the owner…read more They installed the plumbing to my new house and afterwards I hired them for additional work. I was happy with their work in the beginning. However, when things started to go south with a mistake that they did with the water heater they were not willing to fix it and passed the blame to the propane provider for their mistake in installing the unit. The water heater was for an 80 year old and 75 year old and they were fine leaving them without water just because they didn't want to own their mistake. This shows that they don't care about owning their work or their customers. I will never hire them again for anything, and I hope whoever reads this review thinks twice before hiring this company.

Called over 12 days ago and still no return call. Guess they don't need my business. It's ok, as…read morethere are other businesses that I can go to. Just throwing potential clients in the garbage. Laissez-faire as usual for Massachusetts Spoke to a woman who asked if it were an emergency said no, and she said you'd call me back. Nothing happened.

Heat Wave !!! AC stops working ! You dread the call and it will be a week before anyone gets to…read moreyou. NOPE not this company. Called left message on answering service. Return call - Jake will be there within the hour. I was shocked and I have never been so thankful or appreciative. Jake was on time, efficient and had the system running in 30 min. Checked everything out and we were good. This wasn't our 1st time using them and I guarantee it won't be our last !! Well done !!

Professional, QUICK response time and arrival. Saved us for the winter and very friendly. Will be…read morecontacting again in the future for issues, theres a good reason why you shop local and these guys are one of them. Had a reasonable quote from them unlike Landry who quoted us 6K for a basic electric water heater. will update if anything goes wrong but so far extremely satisfied. pics are old vs new.

They called back promptly but could not make it to fix our problem soon enough. Will try them again…read moreif need further plumbing help.