Think twice before doing business with Freedom Fire Protection! I have been dealing with this…read morecompany and it's owner, Louis Lovejoy, for several years. Their lack of communication is alarming, as is their habit of not paying for purchased material (i.e. stealing). Fun fact: Louis Lovejoy also owned another fire sprinkler company (Sapphire Sprinkler) that refused to pay for material as well. It seems to be a theme with him. He'll start a company, purchase materials, then stop paying the invoices. He'll then just close up shop, start a new company, and repeat the process. Enter into a business relationship with Freedom Fire Protection at your own risk. You will eventually get burned as I, and many others, already have.

Awesome service! Beautiful craftsmanship and they are fast. My railings were damaged by a tree…read moreduring a storm. Eddie and his team came out and repaired it within 3 days. It looks flawless and you can't even tell it was broken before. They also made a new railing for my back stairs. I was amazed that they could replicate the previous railing.

I needed a custom piece done for a project, and had found zero luck with other metalworkers…read more Eddie's responded quickly, and was incredibly responsive and accommodating for drop-off time. When traffic had me running late, they even called me back to confirm I was coming. They named a great price, and had the work done the next morning. I couldn't have had a better experience, and would recommend Eddie's to anyone.

My first "big" project after getting my promotion at work was to manage the install of our new…read moresecurity camera upgrade. The techs from ESG were great to work with, and the install went seamlessly. We made a few minor changes based on some internal factors, but Bob, and his team didn't miss a beat. I would absolutely recommend them to anyone, and am sincerely grateful that they made me look so good on this project.

You can go with a big name company or you can go to ESG and for the same price get a much better…read moresystem and experience. All correspondence prior to my install (November 2014) was timely and helpful. Bob was great at explaining my options and helping me find the right choice for my home security. Since install, I've had a few questions and every single time I received an answer almost immediately. My system is working great and I can't say that I see anything going wrong any time soon.

Showed up an hour and a half late, over charged by hundreds of dollars, left dust and lint all over…read moreone room, slapped the vent covers on crocked, and after I paid for dryer vent cleaning I just checked and filled w lint. I had to vacuum it out myself. Guess they just did the outside. Entire job took 60 min and they charged almost $900. Never again!!

BEWARE! called them for pricing on air duct cleaning and guy was so unprofessional on the phone and…read moregave me this really low price and i asked for his insurance information and he couldn't provide. I was calling for my sister! I wanted to see how much for her duct cleaning ! At that time he tried selling me a cleaning of my chimney and I listened to his pricing and there is NO way he could do business with the prices he charges! so unprofessional. He answered the phone HELLO instead of his business name. too shady for me.

This has to be the most unprofessional experience of any business I've ever encountered. Because we…read morewere not satisfied and were charged over $500 for work not done, my husband and I gave this business a bad google review. (After requesting a refund that was refused). Unfortunately, when you own a business you get good and sometimes bad reviews. The owner was so mad at the review, and that my husband voiced his frustration on his personal social media, she contacted his employer through facebook. She harassed his employer continuously to let her know her feelings about my husband's character and that she wouldn't support her business because of his involvement. She was literally trying to get him fired for bad reviews. I owned a business for 10 years. I got a couple bad reviews along the way about employees work and had requests for refunds. I did so willingly because the customer satisfaction outweighed my ego. I would NEVER call a clients employer after they left a bad review to voice my personal opinion of them. It's absolutely insane that the owner took this route instead of just refunding the money. The owner did offer to have someone else come to do the work but our trust in the company had been diminished. We wanted a second opinion and got one. That's also the prerogative of the customer.

They sent a severely injured technitian to my house in fact he could barely walk. He was in no…read morecondition to do any work that required lifting tools and unfortunately he did nothing. I gave the tech a knee brace I had that was custom made for me when I tore my ACL/MCL and cost over $4,000 because I felt so bad for him. Chimney sweep still charged my card that I had given them to book the appointment for no services rendered. They offered to come back and "re-do" work that was never done and the owner admitted as much in writing, but at this point the way they spoke to me on the phone, wanting to bring back the injured tech basically to shame him in front of a customer and even told me if there were no brush marks in the chimney he is fired, I don't want anything to do with your company. They told me my fireplace needed a new liner amongst other things and was not usable so why would you charge me to clean it? They also charged me for an oil flue cleaning and I didn't notice this till a few days later but there is a giant tag on it that says it was cleaned on 1/6/26 by the woman we bought the house from (just closed on it weeks ago). I have confirmed the cleaning with the company that services the oil burner and they are sending me the paperwork confirming this. They quoted me a price of almost $10,000 for repairs verbally but never sent the estimate. I also had 2 chimney companies come in for repair estimates and they both confirmed (in writing) no cleaning was done here and I had company that day and they can confirm no vacuum was ever run and no cleaning ever happened. I was told my dryer vent would be cleaned for free on the phone and they wanted over $100 to clean it the day of. With all this they refuse to refund the money they charged me. This is unethical business at its finest. The pic of the cleaning door shows its rusted shut and was never opened.