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    Premier Plus Electric

    5.0 (1 review)
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    Services - Premier Plus Electric

    Electric inspection

    Electric installation or replacement

    Electric repair

    4 More Services

    Generator installation

    Generator repair

    Light fixture installation

    Light fixture repair

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    5 years ago

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    Cote Small Engine Repair

    Cote Small Engine Repair

    (9 reviews)

    Using VPN - so that's why it show's as Virgina - I'm based locally to Worcester…read more 0 Stars - Dishonest and Misleading Service Looks like a running theme, Venmo, HD Rental Truck, No Receipts provided when asked, scammer and fraudster - don't do business with Patrick Cote. I had a zero-turn residential mower that wouldn't start. After trying basic troubleshooting myself (fresh fuel, new spark plug, starting fluid), I suspected a carburetor issue but preferred to have a professional diagnose it since access is difficult. Patrick Cote answered my call and offered a full-service package for $169 + $50 deposit, including oil, filters, spark plug, and blade sharpening, along with diagnosis. He later claimed a mouse had chewed through the wiring harness and quoted ~$850 total for replacement. I agreed, even after asking about aftermarket parts (which he refused to use due to "liability"). Two days later, he said the harness was fixed but now the transmission had leaked fluid, requiring another ~$650 in parts (labor waived). Over the next two weeks, he blamed delays on parts but eventually returned the mower. It ran--but that's where the positives end. Upon inspection: The "new" wiring harness was clearly NOT replaced (same old dusty wires) Both transmissions were untouched (no signs of service or disassembly) Oil filter was not replaced Blades were not sharpened Air filter unchanged Only actual new parts I could identify: a fuel filter and a fuel pump (~$35 parts) To make matters worse, zero-turn transmissions are typically not rebuildable--they're replaced outright--so his explanation didn't make sense from the start. When I confronted him with photos, he responded defensively with the usual "I've never had a complaint" line instead of addressing the facts. Bottom line: I was charged for work that was not performed. Based on my experience, this "business" is misleading at best and dishonest at worst. Avoid at all costs this guy is a fraud / scam artist. I texted him a few more times - no response. Called a few more times - he has not picked up my call.

    I would like to begin by noting that payments to this business were processed through personal…read moreVenmo accounts including under Patrick's wife's name. Had I known this upfront, I'd like to think I would not have used the service. You may already see where this is going. On 12/20/24, my snowblower and generator were finally picked up from my home for service after two prior failed pickup attempts starting in early December. At pickup, I was required to provide a $50 "deposit" to a personal Venmo account under "David D" who I assume was the driver in the attached image. So is this $50 actually a delivery fee collected by a 3rd party? Shortly after, I received a parts quote from Patrick over the phone regarding my snowblower. This quote was in addition to the $50 "deposit", something that had never been disclosed beforehand. When I questioned him about it, he claimed he thought he had told me upfront. He had not. Patrick also promised that the work would be completed that same day if I paid immediately. It was not. I did not hear back from Patrick again until 1/6/25, when he told me that only after power washing the snowblower did he discover that both tires and a cable needed replacement. He then stated he would only charge me for the parts, not labor. However, when the unit was finally returned to me on 1/18/25, it was clear it had never been power washed or any new replacement parts of tires or a cable. Photos I had taken for the initial quote show the same dirt, the same tires, and no evidence of a new cable. The attached images show both pick up and then a closeup after delivery showing old tires and dirt where a quick power washing would have removed it. When I requested a receipt to confirm the services and parts provided, Patrick responded by text asking me, "How much did you pay me?" The invoice he later sent did not match the parts or amounts he had previously quoted by text. This would indicate that he is not keeping records and he likely just made up an invoice with random parts totaling what I told him I had paid. Additionally, when I declined service on my generator after receiving his quote, I was then informed there was a $50 diagnostic fee. This fee had never been disclosed upfront. I attempted to contact Patrick by both email and text to get his response to these issues, but he has not replied. Summary: - initial pickup took more than two weeks - quote for parts was misleading - declining a service may result in a "diagnostic fee" - was told that immediate payment meant imminent work, it did not - paid for additional parts that were not installed - they had my machine for almost 30 days - payments for the business are made to personal Venmo accounts - record keeping is suspect - no response if you have an issue

    Chaput Electric

    Chaput Electric

    (4 reviews)

    To those living in Woodstock and the surrounding towns, I want to share my experiences with a local…read moreelectrician business. We have lived in Woodstock, CT for approximately 9 years now. During this time, we have relied on Chaput Electric LLC which is owned and operated by Bill Chaput for multiple jobs. This past week, Bill's team came to our property to install 65' of underground wiring for an exterior project necessitating electrical service. Two team members named Adam and Tim called me the morning of our scheduled appointment confirming they were slightly ahead of schedule asking if it was okay to arrive early (that was welcomed news). Upon arrival, these two gentlemen were extremely polite and very professional. They worked efficiently completing all the necessary services within the prescribed timeframe. Once completed, Adam asked me to come out so he could show me what was completed and walk me through all of their work. I have had the pleasure of speaking with Bill multiple times now, and each time he has been wonderful to work with. I do a lot of research and know just enough about a project to be dangerous. Hahahaha. With that said, Bill always goes into great detail answering my questions and sharing his professional knowledge. I've worked with A LOT of service professionals in my life, and what often separates them is their level of responsiveness. I have always been pleasantly surprised at how quick Bill responds to questions. So, I will reiterate again that he and his team are consummate professionals. Should you need any electrical services conducted, we would HIGHLY recommend giving Bill and his team a call!

    New to the area and a new house. Put in a generator and Bill Chaput was great about helping get…read moreeverything done correctly. On the day that it was wired in (after the gas connections were made) Adam came to finish the job. He and his colleague were phenomenal! They also put in three extra outlets that I wanted. Adam did two of these in my kitchen on white cabinets and did not leave a mark or a scuff or scratch! He cleaned up all the debris after himself, leaving it cleaner than when he started! I cannot recommend this company highly enough. From Bill installing the generator to Adam finishing the wiring and installing my outlets they were timely and exceptionally professionally. And neat!

    Premier Plus Electric - electricians - Updated June 2026

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