Kk arrived today to my studio cleaning. I will be booking with this company again in two weeksread more

This is the worst, most unprofessional cleaning company I have ever encountered. Upon checking, I…read morecouldn't find a legally required general business license in the New York Department of State (NYSDOS) business entity database under this company's name. I hired KK Deep and Standard Cleaning last Thursday (based on one 5 star rating on Yelp) to clean a rental house I have in Rochester as my tenants are scheduled to move in last weekend. The cleaners were done in a bit less than 1.5 hours for a 4bedroom 1.5 bathroom house, which was faster than I had expected but my house was cleaned quite thoroughly by me already except for the kitchen and the full bathroom (which I had told KK) so I thought it was ok. KK sent me a few pictures and all look pretty good and I paid the $250 they asked, although the initial estimate they had given me was $150. Got a text message and a few pictures from my property manager this morning informing me that the house is not clean enough (dirty stove, dirty fridge and dirty shower) to be ready for the tenants. I texted and sent the pictures to KK. The owner did apologize initially for the poor job but told me she had to work all day and had to find somebody else to go to my house, knowing that their poor job had already messed up with the lease. I posted this poor factual review 1and half hour later without hearing back from her. She texted me 2 hours later said her cleaner will go to my house but then texted me a few minutes later that she would not send her cleaners to my house to clean the stove and fridge because I had written a bad review on Yelp. I told her I'd remove the bad review after her cleaners complete cleaning the dirty stove and fridge, but she refused to communicate further and hang up the phone when my property manager tried to call her.

A+ service! Highly recommend Very thorough and professional. Will definitely keep using this agencyread more

From the owner: Unlike other cleaning services our cleaning service provides everythingread more

Needed a "move out" cleaning in short notice. They did an amazing job at an extremely reasonable…read morecost. Would definitely recommend!

From the owner: IK Cleaning Services is a family business. We love helping…read morepeople keep their homes clean and fresh. We offer professional cleaning for houses, apartments and offices; deep cleaning; window washing inside/outside; move-in/move-out cleaning and more. Contact us today for a free estimate and enjoy a clear space!

I booked an 8 hour deep cleaning, for the home of my grandchildren. I'm visiting from Tennessee…read moreand arrived on Sunday, and booked the appt with Citrus Clean Co. on Monday morning after seeing the condition of the home. I'm beyond desperate! I was told that Tammy would be arriving at 9am on Thursday. The company was kind enough to send me a reminder on Wednesday at 4pm to confirm. Fast forward to 8:21am, day of, and the office calls to cancel. I've already paid for and sent to the grandsons to a babysitter for the entire 8 hours today, AND it's going to take 7-10 business days to refund my $648 I prepaid for your cleaning service. You've cost me money now. Your customer service was very friendly, but it's nothing when it only adds up to trouble and frustration for the customer you said you'd provide a service to. Thanks for nothing.

I've never gotten housecleaning before, so I didn't know what to expect. They were very quick to…read morecall me back. The price was average compared to other quotes I got. (I used request a quote on Yelp.) They had an opening the next day so they put me on the schedule. I had to split the payments into two and the phone rep was super patient in sending the invoice to make sure that happened. (FYI - you need to pay the invoice prior to cleaning.) I got a basic one time cleaning, which was two hours of the cleaner's time. I told her to start with/focus on the bathroom and kitchen, and she spent most of her time in the bathroom. As in almost the whole two hours. That's ok though, because afterwards it was immaculate, and I hate deep cleaning the bathroom the most so it was nice to have help with it. She did get to the counters and the kitchen sink, and the kitchen in general was looking nice too. The cleaning was really thorough, the cleaner was polite and professional. This was a once in a while thing because I had a voucher from work I could use, but I would book again.

Josh was quick in responding to my long distance request for service. (I am in NC) I wanted to give…read moremy daughter the gift of a clean house, including windows, inside and out, for Christmas. She loved the idea. Josh was helpful in coordinating with my daughter to set up the appointment. The person, Marion, who did the cleaning did a magnificent job. My daughter reported that Marion was efficient and thorough, along with being very pleasant. My daughter, a working mother and wife, keeps a nice house. But her schedule doesn't allow for the deep cleaning that Marion did. I am a discerning consumer and I can't think of any improvements that this company needs to make. Good job Josh! And thanks again Marion. Give Tidy Up a try. I think you will be very happy with their services.

They did a good job of cleaning my refrigerator and stove. They were not able to get much else done…read morein my house in the time allotted. He was supposed to return to finish but never came. Owes me money for the unfinished job and waiting but haven't received anything.

Very detail oriented and hard working. Job was done in a timely manner. Great communication as well…read morealong with being flexible with house schedules and rules. Will definitely be using Josh's cleaning services more now and would recommend to anyone in the Rochester area! Can't beat the price either!

From the owner: Good tidings to all! Click on the pic, and it pretty much says it all!…read more Sick of being charged by the hour, hoping they work fast, but get it done correctly? As a Healthcare Professional, I understand the importance of getting the job done right the first time (as well as working until the job is done!). For only 15 cents per square foot (prices subject to change). You don't have to worry how long it takes! Just knowing the job WILL get done feels relieving. Don't know the square ft? We'll figure it out together, or work something else out! I promise, we're pretty chillaxed people! Call/text anytime- 585-695-3549

There were outstanding I would definitely hire them again,happy with the final result ,really…read moreprofessional on point

From the owner: 8 Years of Experience | Residential Homes & Apartments…read more Thorough, reliable, and detail-oriented cleaning for your home or apartment. Flexible scheduling and satisfaction guaranteed. Let us make your space sparkle—contact us today for a free estimate!

I found CCS for my busy girlfriend who wants a spotless house but is too overloaded with work to…read moreclean to her own satisfaction. Girlfriend is a very demanding woman, a perfectionist, she even finds fault with professional installations and services. But Lisa from CCS has been cleaning here for a month or so now and girlfriend has not uttered a word of complaint. That tells me that Lisa is doing a hell of a good job.

My previous cleaning service couldn't deliver her service due to an urgent issue, and her employee…read moredidn't show up as promised. Since I had a flight booked, I urgently needed a timely solution for the apartment that has been 8 years without proper deep cleaning. Lisa promptly answered my call and reviewed my needs through pictures, offered a fair and upfront price without any bluff, and, together with Tracy, provided the help I needed. Lisa communicated with me clearly and followed priorities and instructions . within 10 minutes, you can tell they are a team who does work efficiently and effectively - they quickly assessed the situation, identified the necessary tools, delegated tasks, and then got straight to work. I would highly recommend Lisa's service to you if you are looking for service with accountability.