Jake and his crew are the absolute professionals. From his first communication, through estimate,…read morethrough project the work was absolutely outstanding. Hiring a painter or any contractor can be worrisome. You can trust these guys to do the job right! 100% highly recommended!!

Great paint job! I highly recommend if you're looking for good quality! I was quoted a great price…read moreand the job was finished a little sooner than expected! I will be keeping these guys on speed dial'

A+ service! Highly recommend Very thorough and professional. Will definitely keep using this agencyread more

Made appointment and has cancelled and rescheduled 3 times. Not reliable. If you know you aren't…read moregoing to do the work, why reschedule? Just be honest and say, "Sorry, I can't do the work until spring". Won't give a 4th chance, sorry!

First scheduled day for service, rescheduled due to rain…read more Next day rescheduled a two hour time frame, twenty minutes before end of time frame, hadn't shown up, rain on the door step, I called and cancelled. You're required to be home if you have screens, they knew when I needed to leave, so the time frame had an endpoint.

I'm honestly flabbergasted that this place has such good reviews after my experience with them…read more They initially quoted me over 400 dollars to clean my 225sq foot apartment. After calling and talking to Scott I was given a more reasonable quote. Things seemed good, until it was time to click "accept" and confirm the cleaning. I checked, and they were still charging me over four hundred dollars to do a single cleaning of a 225sq foot apartment (one that isn't very messy, and with no special circumstances that would justify the price). After going back and forth with Scott, he finally admitted that their system didn't let them change the price, but that he would only charge me the amount that he had agreed to by word-of-mouth. I was VERY uncomfortable clicking on something where I was legally agreeing to have them charge me hundreds of extra dollars, with no recourse if they did. I especially worried because if their system was so opaque that they couldn't change the price in one spot, then what's to stop it from doing the same thing and charging me the higher amount, with Scott using the same excuse to say that there was nothing he could do about it. So I told him, flat out, that if they or their computer system charged me the higher amount rather than the lower amount that we had agreed to, then I would give them one-star reviews on review sites online, that I didn't have any desire to actually do this, but that this was the only method that I had to protect myself. Anyway, things seemed good after that. They charged the agreed amounts and did the monthly cleanings for several months. They missed spots every time - sometimes large areas - but Scott had warned me that they weren't going to have time to get it all every time. I got the strong impression that Flower City Cleaning rushes their cleaners - pushing them to be quick rather than thorough. Certainly moreso than other cleaning services that I've used when I lived in other places (their initial quote, before I jumped through a bunch of extra hoops and agreed to a word-of-mouth contract that didn't line up with the contract I was actually signing, was considerably higher than ANY quote I've ever received from a cleaning company - both in terms of companies that I've actually used, and companies that I've just received quotes from). Anyway, then I had my final cleaning. The person was about 25 minutes late (delays happen, and I certainly wouldn't be writing this if that was all that it was). I always go out while they're cleaning, and when I got home I found that in addition to the usual missed spots, they had clogged the toilet with half-dissolved cleaning cloths (something I only discovered when I tried to flush them). They always send an email asking how they did after each cleaning, so I clicked the lowest "very unsatisfied" button, and wrote "the person was more than 20 minutes late from the texted estimate, and then left a bunch of cleaning supplies in the toilet that completely clogged it. If this happens again then I'll leave bad reviews in more spots than just this email." - I honestly feel like I might have gone too far with the threat. I was pretty annoyed at the time. A heads-up would have been really bloody nice though, so that I didn't try to flush it and get like half an inch away from flooding my bathroom. They immediately terminated service. No explanation given beyond what seemed to be a copy-pasted paragraph with a bunch of stuff that seemed so disconnected from the situation that I can only assume means that they copy-paste the same thing every time. Was it because of the two threats to leave bad reviews? - Maybe Scott was just having a bad day and did it as a knee-jerk reaction? I honestly have no clue. I also have no clue how their reviews are so good - did I just get really unlucky and have both their computer system and their people screw up royally on me? Ultimately, all that I can do is move on to another company - hopefully one that takes responsibility for doing the job competently, and owns their mistakes when they make them.

I love this company! The work is always amazing and they do great with our dogs. The texting…read morefeature is fantastic And they are so personable. Thank you flower city cleaning!!! Rachel is so great with our dogs, it is easy having her around and she's so thorough! I recommend this service to friends and family.

Milton was great. Super responsive, affordable, and was able to schedule me really quickly after I…read morefirst reached out. I will definitely be working with him again if I need a painter!

Tammy did a great job coming and cleaning our house. She was very accommodating to our schedule and…read moreworked an evening cleaning for us. She showed up on time, did a very thorough job. She was great with our kids and fur babies. The house looks great and we look forward to having her out again. She will definitely be our cleaner for the future. Also she is very reasonably priced. Me met and exceeded our expectations

I would give 6 stars if I could for Javier and his team! They did a phenomenal job, and their…read moreworkmanship and professionalism was outstanding. They showed up early every morning and worked until dark, barely taking any breaks at all. Every night they cleaned up the work site, even vacuuming debris out of the bushes. Foreman Javier was on site and working himself almost all of the time and was often the last person here in the evenings, inspecting the day's work and cleaning up. Their bid was on the lower end of the ones we received, but I can't imagine any contractor doing a better job. You will not be disappointed if you hire them! They are reliable, efficient, honest, and very skilled at what they do.

Bob was great! clean, professional, polite and very reasonably priced. Would def use again and…read morerecommend.