I want to update my review on Level Fences a couple days ago Dean stopped by to take a look at our…read morefence and make sure it was OK. He put a couple of nails to reinforce it. What a wonderful caring man. our fence looks beautiful if you need any fence repairs or new fence, call Dean you won't be sorry God bless Debbie

Had a fence at my new house broken because a tree fell on it 2 weeks after I closed. Dean made an…read moreawful situation bearable. They were reasonably priced and came out fairly quick. They finished the job in a few hours, and Dean asked if I had any issues with it, and I mentioned that it did no look great and I would appreciate it if they came back and made it look better. He came out himself about a week later and fixed it so it looked literally as good as new, and made sure I was satisfied before he left. I would 100% recommend to friends and family. Things not going perfectly is common for contractors. Fixing things when they DO go wrong is a lot more uncommon. 5 stars, and Dean is a stand up guy.

This company was very responsive and came out to see the job that required an estimate in less than…read morea week. What really impressed me was that they did not mind repairing my chain link fence. I spoke to other companies that flat out said they don't do repairs. The house was newly purchased and we needed to repair the fence and move the gates back ASAP to secure our dog. We shared this information with John the owner and he totally understand. The fence was repaired and the gate was moved back and secured perfectly. When it is time to get a whole new fence we will definitely call them. Their professionalism was 100% the work was awesome, and the communication was easy.

From the owner: We Proudly serve the Greater rochester and buffalo area of NY. We have a 100% satisfaction rate. We…read moreguarantee the lowest prices and always offer free estimates to our customers.

I am very satisfied with Ben's property improvements he did an amazing job on my fence. He…read moreinstalled a 6x6 privacy fence with 3 gates which we changed our mind several times. He was very understanding and did everything exactly what we wanted. His price was very reasonable.

Ben's level of professionalism combined with his excellent service and quality craftsmanship was…read moreamazing! He met and surpassed our expectations.

In a world where no one responds to e-mail or messages, Axis Builders is on the ball and responds…read moreto everything quickly. In a world where no one can be relied upon, Axis Builders shows up on time, when they say they will, and they do what they say they will do. In a world of jerks, Axis Builders are nice! I found Axis Builders on Yelp when I was looking for someone to build a wooden fence for my back yard. They were very communicative during the pre-build process when we tried to map out where the fence would go. A couple days before construction was to begin, I noticed that they had called 811 and had had the area flagged for underground wires (again, they are on the ball). The fence looks amazing! My neighbors across the street, seeing how speedy and nice the fence went in, walked over and got Axis's card for to build their deck. And another neighbor, seeing my pictures online, also will hire Axis to build a fence. To say that I am happy with the service is an understatement. The whole process was stress-free with no drama.

From the owner: We pride ourselves on transparency, communication and attention to detail. We want our customers to…read morefeel safe in all aspects of the job! By offering full transparency and quality work both parties are on the same page at all times!

Installed 150' fence & posts with header to hang bench swing. They recommended and used 6'x 6"…read moreposts and 4" x 6" header for bench swing. After 6 weeks header began to bow down. I called and asked if they could change the header to a 6" x 6" post. I didn't expect them to do it for free and offered to pay something. The owner told me if would have to pay at least $750 for them to come out. - it's wasn't worth their time. WOW - what a way for them to stand behind their work.

Had them install a new fence 10 years ago. Very responsive and great work. Called them a month ago…read morefor more work and was told someone would call me back that pm. Never called. I called them back a week later and told them I was waiting for a call back and was once again reassured someone would call and and she said she would send an email to whomever. Still no response. Guess business must be great for them to ignore customers. Rating is for their present customer service not the quality of their previous acceptable work.

Highly recommend Imperial fence company in north tonawanda for all your fencing needs. Customer…read moreservice is outstanding. They deliver and complete the job when they say they will. Office staff, sales staff and installation staff are amazing. Would never go anywhere else. A definite 5 star company

No call that they were going to be late. Called to confirm for noon appointment in case I was…read morewrong. Oh yeah, says Brad, got you here at noon and I'll be leaving shortly. Should have left BEFORE noon to arrive at noon. Inconsiderate. Do what you say and at the minimum have the courtesy to call if you're going to be late.

You could tell what kind of company you're working with when you write a review and they respond…read morewith a semi nasty answer and then all of a sudden when they become part of a larger group they revised their answer and clean it up. If that does not tell you the type of company and people you're working with what does. Be very wary of this company.

Office staff is very confused. I was told they could install a fence in 4 weeks. They came out for…read morea quote a week later and told me we could avoid the proposal and send a contract the next day as I was in a hurry. Called the next day and they said I would have the pricing within the next few hours. The next day they said they were having trouble getting the pricing from the manufacturer. I asked them if they could call versus waiting for an email and they said no. They then said who ever told me 4 weeks was wrong and they were out 10-12 weeks. Hmmmm the whole reason I scheduled a quote was based on 4 weeks. The guy that did the quote said 4 weeks was good. Attitude of the office manger (hope she is the owners wife) was horrible. If she worked for me she would not have made it to lunch. Another suggestion on professionalism would be to not have kids screaming in the background while you take a call from a customer.