While visiting my folks in Goodyear, AZ, I came out to a completely flat back tire on my car…read more
I wasn't sure where to go to get help, so I 'Google'd' Tire Shops in Goodyear, AZ.
Although many tire shops came up in my search, one company stood out to me -- that wasn't even a dedicated tire shop.
It was Wilhelm Automotive.
The reason they stood out to me was because of the glowing reviews from customers, like myself, who have limited knowledge surrounding auto-repair needs... or knowing who to trust! (Especially for those of us who tend to feel intimidated by auto-repair shops that have been dishonest, are all about 'up-selling' services & parts you don't actually need and/or those who are 'shady' at best.
I was also surprised to see an auto repair shop that came up on a tire shop search. But right at the top of their reviews, there was a review surrounding Wilhelm providing excellent service that involved tires/tire fixes and replacement.
After filling the tire up with air, I noticed a nail with a slow leak, and since they were so close, I drove out their way.
I just have to say that deciding to go to Wilhelm Automotive when I was having an issue with my tire was the best decision I could have ever made.
Not only did they fix my flat tire, they also looked at and fixed another tire that I had been having issues with. No shop in Los Angeles would fix it for me, insisting that I needed to purchase a brand new tire (which actually meant buying two new tires because of the all-wheel drive situation on my 2015 Subaru Outback). Even from the exact tire shop that I had originally ~ and recently~ bought 4 brand new tires from!!!
Wilhelm Automotive fixed both tires no problem and with none of the issues I was repeatedly told there would be, by multiple shops I had asked to. (I was a bit shocked, and when I asked how they ended up fixing it... with a patch or plug? I was told that they did a combination of both to ensure that the tire is solidly and permanently fixed, is completely safe and 'as good as new')!!
They also had my passenger side windshield wiper blade in stock (that I had asked about as well) and replaced it for me after fixing my tires.
When I went up to the counter to pay my bill after my car was brought out for me (only 40 mins later, I was told 'you're good to go! we're good! just please consider using us for any other car repairs that might come up')! I could t believe it!! I was in total shock... they wouldn't even let me pay for the wiper blade and I pretty much had to force them to, at very least, take a tip from me!!!
I was ~delightfully~ in shock the rest of the day. I have made my folks (& their friends & neighbors) promise me to ONLY go to Wilhelm Auto from here on out!!
I'm sorry to report that this review is {finally} here ~ so long after-the-fact, but life as a hard-working single Mom has a way of coming in between such things.
But exceptional, honest, professional and CARING service is never out of fashion -- nor is a review for it!!
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It's incredibly rare to find an auto repair shop these days that encompasses all of these and more!!
I can't say enough good things about Wilhelm Automotive!!!
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Look no further for your automobile repairs & needs... choosing Wilhelm for them is the best and the only choice you'll ever need to make!!!!!!