Estimate didn't match final bill quoted 1250 pick up car and it's 1600. Beware. Took over a…read moreweek when told two days.

This is my new go to shop. Nice people and good work. I had a defective part and they called me and…read moretold me. They picked up a good part and replaced it. I was on my way the next day.

Miguel was very very professional an reasonable prices was fast with gettin my Buick thank you so…read moremuch I will be returning an do recommend

Fast response from owner with questions I have with A/C issue i am having with vehicle.read more

Had a broken water reservoir pump and as always, they got me in quickly, loaned me a vehicle and…read morefixed right away. Great service! Reliable!

From the moment I dropped off my car, to explaining what my concerns were, they were very…read morereceptive. They called me and told me what they found and explained the cost. Since this was my first time bringing my car to them, they even showed me where they work on the cars. Everything was explained to me in detail and even with pictures, when I got the bill.

I had an issue with my car that has plagued me probably since I bought the car from Carvana and no…read moreother group has helped me as much as OnSite did. I called in originally thinking I had a dead battery or issues with my starter, but when the issue expanded beyond the obvious and more problems came up OnSite took it upon themselves to ensure my car was 100% before trusting it back to me. If you value great work ethic, honesty, and integrity this is one of the only places in the valley I wouldn't hesitate to recommend. They have a new loyal customer now and I appreciate their efforts as well as their genuine empathy and pride in their work.

Absolutely phenomenal technicians came to help me! I had surgery on my left hand and had a button…read morein one finger. Diego and his assistant helped me with a seatbelt issue that I was not even able to research myself. They diagnosed the problem quickly and took care of everything I needed with my warranty company. I now have a mechanic business for life. I LOVE the face they are mobile and come to me. Excellent customer service all the way around!

Mike is a rare find. An honest mechanic who really wants to help and will go above and beyond to…read moremake sure your car is okay. My car died off the i-10 in Buckeye an hour from my house, and I couldn't jumpstart it and was going to have to get it towed. Even though he had one kid at home and had to pick another up from school, he not only talked me through doing a diagnostic over the phone but then made the effort to come look at my car in the middle of his family responsibilities and got my car started so I could drive it home. He is a life saver, and if I lived on his side of town, he'd be the only mechanic I'd trust with my car. I most highly recommend him!!!

Replaced my alternator on my 2017 Jeep Patriot. Worked on it as soon as the next day and only took…read morea few hours and I was on the road. Would def recommend and will be using their service again in the future if needed. Very fair pricing.

Overall, Christian Brothers Auto is great. I appreciate their customer service and how thorough…read moretheir service advisors are; their customer service is unmatched. The inspections they perform are also unmatched. Providing their findings and recommendations using pictures and organized categories based on priority is very helpful when it comes to making decisions. I rarely go out of my way to make reviews and had to provide feedback on my experience because this company/location takes care of their customers.

I Yelped for quotes on alternator repair; CBA was one of the providers Yelp suggested. I don't…read morerecommend them. Period. Summary: Cost -- 30% - 50% higher higher than other providers. Communication -- slow to respond, several instances of completely ignoring my contacts / questions. They didn't offer critical info / details when it should have been provided. Time Issues -- took my car in midmorning Thursday and didn't get it back until midday the following Monday. A five hour wait just to hear confirmation the problem was the alternator, which could have been provided in less than half hour. Details: COST: $1616 total for alternator replacement. $447 for remanufactured alternator. $94 for 2 gallons of antifreeze. A new alternator can be had for less (half the) money. They didn't offer / discuss any options on this choice of parts. Not typical in my experience. There's a spectrum of quality and cost on any auto part, so usually parts choice usually involves a discussion. Nope, the topic of choices didn't come up. They'll likely say the couldn't offer their "3 year warranty" on a cheaper part. Blah blah blah. Ask me if there's choices on what it costs me, don't assume. And $94 for 2 gallons of coolant?!? It's currently $10 / gal. from Walmart. So, a 400% markup? This gets to me because it's so obvious a gouging. It makes me wonder -- Where else I'm being gouged that's not something I can readily see??? Anyway, let's review CBA website where it's gushing about having my "best interests in mind", shall we? A 400% mark-up is needlessly not in my best interests. Anyway, from other shops I got repair estimates (parts + labor) ranging from mid-$700's to $1100. Brakes Plus quoted me (in person -- after the fact) "out the door" of $868. So, yeah, I got gouged going with CBA. COMMUNICATION: Besides the Yelp project no responses, my texting with them (at their promoting me to text any questions) was unsatisfactory. Unprompt responses, no responses to at least half my my texts. Ignoring a question altogether? Sheesh. TIME ISSUES: They were all over me checking in my car ASAP, which ended up being 10:30. 'They'd do the diagnostic and get back with me.' Well, my timeline experience with repair like this: Tech plugs in the code reader, gets the codes, looks up them. 10 minutes for that. Lookup parts + labor costs. 10 more minutes? Gives me a call. If it's reasonable, I approve it and they start the work. Tech calls me if there's something else to discuss / suggest. We talk it over, but meanwhile the repair doesn't get put off. But with CBS an hour after the check-in (they were in a helpful hurry to do), I texted them. "Are you sending the diagnosis?" 30 minutes later: "Yes'. Well, FIVE hours after check-in, they finally text " your report is ready." 'Yes, it's the alternator, plus here's the diagnostic list (inferred: of everything else we want to sell you).' Service manager calls me, we review the report that LISTED NO COSTS AT ALL (yes , I'm yelling -- this is not "transparency" [a word they toss about a lot], this is manipulation). My wife and I understood him to say the cost would be $1018 or something close to that. I say something like, "Okay, do the repair. Send me a breakdown of all the other stuff. It's so close to closing time you won't get the alternator done tonight, so I have time to look over the list and see what else I might approve, right?" He agrees, "Yes, take your time." Subsequently I looked at the separate report with actual estimates. Shocking. The "$1018" was actually $1564. I made the mistake of hesitating to approve the repair, result of which bumped me behind another car. Final result -- they had my car from 10:30 on Thursday until midday on Monday -- for a 4-6 hour job. There's more I could gripe about, but I'll shut up now. Bottom line, I understand making a profit, but this profit was out of line. I will say that everyone was very pleasant to interact with. But someone can be nice to your face and still be less than competent in helping you. Someone can act friendly even while over charging you. Fun Fact: they sent me Tell Us How We Did link before they had even done the repair. I went to use the link a day or two after I had my car back. But the link had expired. I'd rather have given them a chance to address things in private but I got timed out -- in error, I'd say.

Mr. Carter came out and took care of a rough idle in no time flat and got my bus running great…read more Thank you I appreciate your assistance and prompt response time!!

Mr. Carter came out within 30 minutes of speaking with him on the phone. He was polite and…read morepersonable and got to work installing a new radiator in my 1990 Ford Econoline E350 shuttle bus. I am very grateful for his hard work which will allow me to do more camping over the summer. I not only recommend him, I will be using his services again. Thank you Mr. Carter!!

Excellent customer service! Friendly and fast service. I would recommend this company to anyone.read more