My husband surprised me with a 90-minute Mountain Mist Signature Massage at Blue Mountain Mist Spa…read morein Sevierville, TN, for our 19th wedding anniversary. I was so excited to be back at Blue Mountain Mist for a full-on relaxation session, which my hubby lovingly dubbed "Mommy Time." My massage therapist, Bettina, was absolutely wonderful--thorough, professional, and attentive from beginning to end. Before we started, she took the time to review the areas I had marked as needing attention. She also asked what level of pressure I preferred. I requested light to medium pressure, and I really appreciated how she started gently in each area and gradually worked up to medium pressure. This was especially important to me because I have neck and back issues. Bettina also asked if I would like essential oils in the humidifier and suggested eucalyptus and peppermint--two of my absolute favorite scents! The heated massage table was ready to go, and I thoroughly enjoyed the hot rocks and steamed towels. Every little detail added to the experience. Once my massage was finished and I was thoroughly relaxed, I headed down to the Quiet Room, where I enjoyed a cup of hot tea, granola bites, and some decadent dark-chocolate-covered pomegranate bites. I did manage to spill my first cup of tea just as I added the honey , and Bettina graciously helped me clean it up. Even that little moment was handled with such kindness. Blue Mountain Mist is truly a lovely gem just outside the main Parkway and only a couple of miles from Dollywood. If you're a local, be sure to ask about their locals' specials. If you're visiting the area, treat yourself to a massage, facial, manicure, or pedicure. You deserve it! I left feeling completely relaxed and pampered--like a million bucks! ‍ Thank you, Blue Mountain Mist Spa, and especially Bettina, for helping make my anniversary "Mommy Time" absolutely perfect!

Blue Mountain Mist Spa was a wonderful highlight of our Mother's Day weekend! We made three…read moreseparate massage appointments -- for me, my sister, and my mom. They have a soothing waiting area where we could relax between sessions, complete with comfortable lounge chairs, delicious chocolates, and a lovely tea selection. Our massage therapist, Jillene, was absolutely amazing! She made us feel comfortable and gave some of the best massages we've ever experienced. Her demeanor was calm, personable, and knowledgeable -- she pointed out where I was holding tension and offered helpful tips on posture and other habits that could be contributing to it. I will definitely return and would recommend Blue Mountain Mist Spa to anyone looking to treat themselves!

Michelle was amazing! I had the signature massage. She had the perfect amount of pressure and she…read morereally knows and understands the muscle groups. It was the best massage I've ever had! My friend had the stress relief massage by Michelle and said the same thing. I also had the hydro facial which was wonderful!

I came here while on vacation and received 4 treatments…read more 30-Min Facial: They use gentle, all-natural products, which is a plus. My esthetician was nice; however, she was a tad bit rough with the towel when removing products--so much so that she ripped my nose ring out. I know these things can happen, BUT she didn't verbally acknowledge it. Instead, she just went about avoiding the area afterward. 50-Min Dry Float: They loosely wrap you inside a membrane, hit a button, and water fills underneath the membrane as the slab you're lying on lowers. The water does not cover you. The water temperature is 95°, which doesn't really feel warm until you've been lying there for quite a while. The float also has bright colored lights that constantly change colors. I was hoping to relax enough to fall asleep, but every single time I started drifting off, the machine would make a loud noise and wake me back up. After it happened several times, I gave up on trying to sleep. Between that and the temperature, the dry float just wasn't relaxing for me. Salt Therapy: AMAZING. Easily one of the highlights of my visit. I thoroughly enjoyed this treatment and would absolutely do it again. Massage: This honestly redeemed the experience for me. My massage was wonderful and was exactly what I needed after being disappointed with the facial and dry float. Overall: The designated "relaxation room" wasn't particularly relaxing. It was quite bright, which seemed a little counterintuitive for a space specifically meant for relaxing between treatments. They did have basic water available, but I was surprised there weren't any of the little touches you tend to associate with a spa experience--cucumber water, champagne, wine, etc. None of those things individually would make or break a visit, but together they affected the overall experience. Checkout was also a little confusing. I was prompted to tip four people, even though I only remember interacting with three service providers. I also didn't love that the tipping process essentially treated every service the same when, frankly, two of my experiences did not warrant a large tip. There were definitely things I enjoyed--the salt therapy was amazing and the massage saved the day--but for the overall experience and price point, there were enough misses that I can't give it more than 3 stars.

If you are coming to the area and are staying in the cabins you HAVE to check this out! They come…read moreout to your cabin and give you an in cabin therapeutic massage for an AMAZING PRICE!! Two massages for 200 dollars! I recommend calling in advance to schedule an appointment for the most convenient times. They will do the massages on your deck too wether permitting. Monica and Shay were beyond professional and I highly recommend them both! Thank you so much ladies!

We were on vacation and my wife had tweaked her back. I wanted to surprise her with an in cabin…read moremassage. Monika was incredibly easy to work with and I arranged the appointment over a few texts. She was on time, and the service was excellent. My wife felt like a new person after the massage. She said it was the best she's ever had and if we lived in the area, she'd be a regular. Next time we're in PG/Gatlinburg, Monika will be our first call!

I had the "Be calm" massage with Braidy, and let me tell you, that woman has the power of Lord…read moreabove in her hands. I had knots I didn't know existed and she took care of them. That was THE best massage I have ever had in life. The spa is clean, well organized, everything in the restrooms was stocked and tidy! I would move in if they let me!

Very relaxing and comfortable. I did not want to leave. The staff were so knowledgeable,…read moresupportive and so friendly. We will definitely revisit. Please make time to enjoy this spa.

We stop in here sometimes for the amazing food or mini getaways. Check out the stone soup. It's…read moreamazing. The ranch dressing is the best I've had. The rooms are very cozy and quiet.

Wonderful upscale resort nestled in the Great Smokey Mountains. The amenities are superb and the…read morefood at their restaurant is delicious! The hotel is GORGEOUS and styled so well. Upon our arrival we were greeted by friendly staff that helped us check in and arranged to have our baggage taken up to our room. They do offer valet parking and complementary self parking. They have an indoor pool, outdoor pool, fire pits, arcade, gym, spa, and even complementary s'mores in the evening. The service and staff were all wonderful! You get free preferred parking at Dollywood and timesavers for everyone in your party. 5/5 Star experience - we will 100% stay here next time we are in the area.

Sheila was absolutely amazing. I originally had an appointment at RiverStone that was canceled last…read moreminute on Mother's Day. This was extremely upsetting as it was a prenatal massage Mother's Day gift from my husband, honoring our first pregnancy. As a busy ICU RN and 2nd trimester mama I had been looking forward to this massage for weeks. Smoky Mountain was able to get me in last minute and completely relieved my lower back and hip tension. I am so grateful for Sheila and her kindness. I would recommend this location to all.

Received a couples massage at The Buckhorn Inn in Gatlinburg. I have had a lot of massages over…read morethe years so I think I know when someone has no idea what they are doing. The person who worked on my massage was not very good at all. The person who worked on my husband was OK but not great either. We got the feeling they did not want to be there.

Serenity Spa is everything one would need to settle into total tranquility. The entire experience…read moreis a treat. The staff is kind and accommodating. The Serenity Body Blend service was exceptional and highly recommended! Afterwards you can settle into a comfy chair and sip on organic tea or coffee with a glass of fruited water. Ask for Kora - she's absolutely wonderful!

Last day of our week at the Westgate Resort in Gatlinburg my husband treated me to a spa visit…read more After a lot of help and encouragement from Hannah who was amazing I decided to go with the Serenity Body Blend and the Serenity Signature Facial. OMG! The experience was fantastic on every level. I was greeted at the front by Mel who made me feel like a VIP. Then Emily and Amber proceeded to pamper me beyond my wildest dreams. The atmosphere of the spa is so relaxing I completely lost track of time. I told my husband that I am doing this again every time we come to Gatlinburg. I wish I could give them 10 stars!! Desiree Schuette

Unfortunately, my experience was very disappointing…read more We booked a full body scrub, massage, and facial. The scrub itself was fine, but afterward I was told to shower and that the moisturizer application normally done after the scrub would be skipped since I was scheduled for a massage next. The massage ended up being one of the worst I've ever had. The therapist smelled strongly of cigarettes and was breathing heavily throughout the entire service, which made it very difficult to relax. I was also never turned over during the massage, meaning the entire front side of my body was never worked on, so actually no moisturizer was applied to the front side of my body. During my facial I was told it would include a scalp massage, neck and shoulder massage, and hand/arm massage. Unfortunately, the arm and hand massage was never done. Considering the amount of money spent, the services felt incomplete and the overall experience was mediocre at best. To make matters worse, a 20% gratuity was automatically added, which is frustrating when the services themselves were not fully delivered. I really wanted this to be a highlight of our girls' weekend, but unfortunately my experience fell far short of expectations.

My son set me up as a surprise gift to have my hair highlighted and cut here. He lives in…read moreGatlinburg and knows the best places and deals. I met with Stacy and she is talented!! She took care of me like I was so special. The salon is definitely not snobbish for its upscale environment. Every employee was warm and kind. And happy. They do a 30% off all the time for Tennesseans living with in 60 miles!! That's on every service provided. If you live here you can really score on great hair color cut and other services. Stacy made my hair look so good!

Very relaxing, professional massage therapists, easy to book and fairly priced! It's very small and…read morecozy. Lots of cute little details and some local jewelry for sale. Zack was great and made sure to understand what I was needing and preferred pressure before getting started. Will be back next time I travel to Gatlinburg!

This was the absolute worst facial I've ever had. To start out, she did not know her products. When…read moreI asked her what product line the spa worked with, she named two lines, and then said she thinks there was a third and that they sell it out front. She couldn't tell me anything about the products as far as what the benefits were or what was put in them. She did not explain anything she was putting on my face, so I had to ask her. After she finished the first step, I asked her what it was, and she said "oh, the oil?" as if it was a question. She followed by a mask which she didn't tell me anything about. So I asked her what she was applying and she said 'oh this is the mask'. I got the feeling she uses the same mask for everyone and didn't even know what it was. I wanted to know why she picked that particular mask for my face and what the benefits were, and she couldn't tell me. Furthermore, she didn't apply either of the products to my whole face. My nose was not covered with product at all, not even cleanser, and the rest of my face was sporadically covered. I had added on an eye treatment, thinking that I would get some kind of cream or mask of some type. Instead, it was one of those gel pads in a foil wrapper like you get from the cheap aisle at T.J. Maxx. She opened only two, which she put under my eyes, then when I asked about it, she opened another two for the tops. She of course charged me for the second set, $50 for this treatment that did absolutely nothing. So I got nothing put on my eyes in the way of product even though I paid extra for the eye treatment add-on x 2. Lastly, this was supposed to be a hydra steam facial, however the steam machine was placed so far away from my face that I didn't feel it one single bit. My face felt horrible afterwards and I couldn't wait to get home and wash it. My massage was okay, but For a 90 minute full body treatment, I expect to get the glute muscles done or at least to be asked if I want them done, but they weren't. Still, the rest of the massage was okay. The kicker that topped off the bad experience was upon checking out, I was not told that gratuity was included in the price. I left a $50 tip, even though I was not happy with the experience, because I do believe in tipping well for the effort. I was super peeved upon leaving when my friend that I was with asked me why I left an extra tip and that's when I found out that it was included. I feel it was very unethical of them not to tell me this. What a complete waste of over $400!!!!

The spa is nice and clean. The staff are friendly. The massage itself was different. It felt very…read morerushed and honestly, didn't feel like a professional massage at all.

this place is amazing. I love the ambiance, the atmosphere and Bettina was amazing. I can't say…read moreenough good things about her. I will be back. I wish I could give it more than five stars