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Valley Trailer Villa

5.0 (3 reviews)
Closed • 10:00 am - 4:00 pm
Updated 2 months ago

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5 years ago

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2 years ago

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2 years ago

I live in Valley trailer Villa, enjoy the privacy and the safety, more than any other park in the county, thanks Mac

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Ventura Ranch KOA - They have a long buffet style table; perfect to place food.

Ventura Ranch KOA

3.5(378 reviews)
13.0 mi

Adorable cabin with a loft for my kids to sleep in. Here with 3 kids and a spouse that didn't want…read moreto sleep in a tent. Kids love it.

Dear KOA Ventura Ranch Management,…read more I am writing to formally express my disappointment regarding our recent stay and to request a partial refund due to the numerous issues that significantly impacted our family's experience. Upon arrival, we discovered that there was no hot water available. My young children were forced to take very brief showers using extremely cold water, which was uncomfortable and not what we expected during our stay. We also found that the internet service was unavailable despite it being advertised as an amenity. Additionally, I was advised prior to our arrival that a propane grill would be available for our use. Based on that information, we planned our meals accordingly. Unfortunately, no propane grill was provided, creating an unexpected inconvenience for our family. The following day, conditions worsened when the water service was completely shut off. Without running water, the restroom facilities became unsanitary very quickly, as toilets could not be flushed and the bathrooms became increasingly unpleasant to use. Although we received the notice that the water would be off until 1pm it went well over that. This created an unacceptable situation for guests and made it difficult for our family to comfortably remain on the property. We chose KOA Ventura Ranch because of its reputation for providing a quality family camping experience. Unfortunately, the lack of essential services and amenities during our stay fell well below reasonable expectations. Given the extent of these issues and the impact they had on our family's stay, I respectfully request a partial refund of the fees paid for our reservation. I believe this would be a fair resolution considering the loss of basic services that were part of the experience we purchased. I would appreciate your prompt review of this matter and look forward to hearing from you regarding a resolution. Thank you for your time and consideration. *sent this June 17th and no response as of today. Maybe I am not giving appropriate time to respond or maybe it simply does not matter

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Ventura Ranch KOA - Kitchen is spacious and comes with stove gas, and frig.

Kitchen is spacious and comes with stove gas, and frig.

Ventura Ranch KOA
Ventura Ranch KOA - The gross pool bathrooms. Not taken care of.

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The gross pool bathrooms. Not taken care of.

Valley Trailer Villa - rvparks - Updated July 2026

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