I had a flat tire in the middle of nowhere on Pipers Gap Road between Mount Airy , NC and…read moreLambsberg, VA. I called AAA and was promptly texted Ultimate Towing would be there in 45 minutes. Ultimate Towing called me a minute later and said they would be right there. They arrived after 10 minutes. Two men arrived, and in 15 minutes they had retrieved my under the truck spare, then put it on my disabled Ford F-150. They were friendly, professional and skilled. I did not get their names. I felt safe and they helped make a bad situation as good as it could be. I'll welcome Ultimate Towing anytime I have an emergency.

We were stranded on the side of highway 74, no luck with AAA sending a tow within 3 hrs. It was…read morecold and dark. We called Ultimate Towing and spoke with a wonderful woman, Maryanna, who calmly talked us through, and was able to get a tow truck to us very quickly. Gage showed up, found us, because we weren't sure where we were, and flawlessly got our car and us back to Mount Airy. We are so grateful to this company who was there in our time of need. We will use them again if the need arises. Also, the charge for the service was very reasonable.

My car was broken down for 5 hours and AAA would not answer or send anyone and Cody from J&J…read moreactually saved us. He was the only person who actually came to help and was great. Could not thank him enough.

Prompt, friendly, and extremely professional service. Definitely recommending to everyone that…read morewants good towing service.

We had a tire blowout on 52 North at 10:15 at night on a Friday Night. We called Specialty Towing…read moreand they were there within minutes and helped us! We were so thankful for his expertise and kind help, he even offered to give us the number for another company as his truck wasn't big enough for our whole family, just to get us off the road, but when that company was rude he offered to change our tire for us right on the side of a busy road. We would definitely recommend him to anyone needing help!

I got towed from King into Winston, and barely had to wait 15 for the driver to arrive. Very…read morefriendly and fast!

They are simply wonderful! They cleared away an issue that was complicating our disposal of our…read moresemi-totaled vehicle. They were incredibly helpful and understanding. I don't know the name of the woman I spoke to on the phone, but she is the absolute BEST. Highly recommend!

They helped me out in a bind! Called them early one morning to tow my work Jeep and they came…read moreright out. They were courteous and friendly on the phone and the driver was helpful and nice. Also, it blew my mind how competitive their rates are...it didn't break the bank. I will use them again if the need arises. I highly recommend them!

Had a flat tire while in my Enterprise rental car on the way from NY to SC. Found out the hard way…read morethat my Mitsubishi Outlander doesn't even have a spare. Called Enterprise roadside assistance, and they informed me that the closest branch was closed (which I expected since it was 8 at night). BUT, since there was a branch open 55 mi away at the airport, that they would have the car towed and an Uber to pick me up from the gas station and take me to the airport... at 9 at night. So they dispatched the tow truck and sent me a link to request an Uber. The confirmation message said the tow company would be arriving in 90min. Chuck called less than 5 min after I received the confirmation and made sure we were safe. He stated he'd be to us in 15 min. He was there in 10. So... Suprise, there weren't any Uber drivers at 9pm on a Tues wanting to make a 110 mi round trip to take us to Greensboro airport. So I called back roadside after Uber timed out "looking for drivers". Then they tried Lift... no luck. Mind you about an hour has passed by this point. Then they tell me they've dispatched another tow truck to pick up a car at the airport and bring it to me. This will "only be about an 80 min wait, sir," as the Enterprise rep tells me not to worry. Well, I called back after 30 min to ask for the name of the tow company bringing me my replacement car so I could get an ETA as Chuck had been waiting for over an hour in this parking lot with me and my feonce. When I finally got someone to try to look it up, they informed me that the second tow company hadn't actually even been dispatched yet. Chuck refused to let us stay in the lot and towed us to a motel on his own dime. He went above and beyond staying with us and ensuring that we wouldn't get stranded despite Enterprise completely dropping the ball. I highly recommend this company not just for their professionalism and ability but also for the owner's upstanding morals and willingness to do the right thing. All while refusing to take any form of payment from us. Thanks Chuck, the world would be a lot easier if more businesses were ran by people like you. We are forever grateful.

Quick to respond to messages. He towed our car in a timely manner. Reasonable towing fee.read more

What a great towing service the gentleman was very polite…read morehe got to me very quick he asked me if I needed to stop and get anything cuz I told him I have three boys I definitely highly recommend him he has nice tow truck and quality service for sure

No one likes getting in their car to find it won't start, but if it happens to you I would…read morerecommend Alexander's based on my experience today. I called around before arranging a tow, and other places told me I would have to wait up to 5 days for them to get to it! Alexander's was available to take me right away. They got right to my car as soon as we arrived, and I was out within a half hour. They replaced the battery and didn't overcharge or try to make up other maladies to run up the bill. Maybe they would be busier at other times, but they were lightning fast at 9am on a Thursday. I'm grateful it was a simple repair and I was able to get back on the road and on with my day!

Went for a safety inspection for my car, and they found my tag lights were out. The waiting area…read morewas comfortable and pleasant. The owner was very informative and helpful. I went as a walk in and was out in around 40 minutes, which to me was very reasonable! Will be taking my husband's car back for the same inspection!

Very quick and reliable service. Super friendly. I would…read moredefinitely refer them anytime.

Yes Yes YESSSS! Lemme just say it's not often your car gets totalled while you have a car full of…read moregroceries but......it happened to me. I was towed off in an ambulance and the dreamsicle,orange HHR was towed to Steve Veneable. They called to inform me my vehicle was in their lot and they had removed, refrigerated and frozen all my items left in the car. Roughly $150 of groceries. I mean come on ya'll if that isn't top notch love....customer service for ya! They even tried saving my freshly baked box of Insomnia cookies but they were full of glass. I had the pleasure of listening to the dispatcher multi-task between myself and 2 more customers that were on the phone with ease and professionalism. Before I exit stage left I have to tell you. The cleanest most organized garage I've EVER stepped these lil twinkle toes in. An overall dope experience!!