My car wouldn't start this morning so I had call a towing truck service. My least favorite thing to…read moredo but gotta do what you gotta do. I was able to set up a time through a call and the person showed up on time. A shout out to Mike for being a good sport and awesome person. Fantastic communication before loading my car. My car was loaded within 20-25 minutes and to the shop it went. I was able to ride with Mike to the shop of my choice. He dropped me off along with the car and road off into the sunset. A few minutes later, I received a call for payment . A simple check out process! I went out about 12-13 miles which cost me $80. Not bad at all! I've spent more money before. I highly recommend this place! Everyone was really nice. Kindness goes a long way.

One of the Lee drivers almost ran me off the road about noon today (4/29/24) as I was headed into…read moreDurham. I had my left turn signal on and was changing lanes to head to downtown Durham off of 885, and Lee driver suddenly came between me and the car in the far left hand lane, out of nowhere. If I hadn't been watching, he would've run right into the rear of my car. Then they passed, honked crazily, and swerved right in front of me so he could get to 85N. I would never trust my car with somebody that drove like that!

Outstanding. Took great care with our vehicle and got us back headed in the right direction…read more Fast, Courteous, and exceeded expectations. Great to work with!

Got my tire fixed up perfectly! Good timing too! Insurance covers so perfectly priced! Michael did…read moregreat

We were wrecked on the 17th of May, Morgan's picked up our vehicle and have talked with us through…read moreeverything. They have been kind and considerate

The first thing dude said was to close his door and the we where letting all his cool air out and…read morehe said he was losing money on his trucks by keeping the the car in his lot but had easily over a quarter million dollars in trucks witch doesn't make sense you'd think that if your loosing money on your trucks you'd get rid of one of two of them so I assume you're not losing that much money not to mention how much of a dick the dude was about payment and about grabbing stuff from the car itself and stood behind us the entire time but also got upset at the only person of color and made her get off his lot when she spoke up for herself

My bonus son was trying to take his girlfriend home during the storm (Tropical Storm Chantal) the…read moreother night around 11 pm so she could make it to work the next morning and his motor got flooded by about 2 feet of water. He had to leave his car because it wouldn't start. The car was left for a few hours and by the morning, was gone. No phone call, no warning, nothing. We found out that someone had towed it. Now, Ram's Eastgate Towing is charging us $400 to get the car. They said the fee was set by the city/county. I called the sheriff and PD and they said that this was not true, that rates are set by the towing company. Only NC highway patrol can set rates and by their website, a non-collision is around $185 and $40 storage fee AFTER the first night. The car was picked up early Monday morning and we picked it up on Tuesday. During a state of emergency, these people are capitalizing on people during a hard time. Without warning or notification. We did not get a chance to even get our own tow company and we're not sure if they we're out looking for cars to tow during the storm! They were rude and and unprofessional. We have been without power and water and these people only think about themselves as they kept showing my son the flooding in their driveway at their business, like we should be helping them! Do not recommend this place of business, at all.

Nicest people and reasonable pricing, guy who came out actually cared about my car. Never thought…read moreI'd give a five star to a towing company, but here I am. Thank you so much for helping me out on a rainy sunday, and for arriving so quickly after I called! I would definitely recommend this company to my friends.

Love how they treat their customers and staff! Great job and quick turnaround on my Subaruread more

We are all entitled to our own opinions, right? Well here's mine:…read more Parking: 4 Location: 4 Decor/ambiance: 4 Customer Service: 5+ **Customer Service based review - no work was done** This review is being placed simply because I went to Westgate Collision and received the most royal treatment ever! Unfortunately my insurance selected the cheaper quote but Scott Richards and his team were phenomenal. I called and spoke with a young lady prior to coming out to grab my estimate. She was so nice and very helpful. Thanks to my initial conversation with her I went ahead and showed up to grab an estimate for damages on my vehicle. Scott was patient and eager to help. I'm sure he could tell I was nervous about all of this and he did an amazing job at claiming my nerves lol. He was assertive and confident that Westgate could have my car looking almost brand new again. My insurance required me to grab two quotes. Westgate's quote was a tad bit more than the other quote I grabbed so of course the insurance is going to go with the cheaper option. The quote Scott gave me was actually good for the amount of work they were performing. With that being said, there was a man in the waiting room who had brought 3 cars down to Scott to repair and this guy could contest that the work Westgate did was A1! 5 Stars for an amazing customer service experience with Scott and his team. So sorry my insurance didn't select Westgate to perform the body work .

I cannot say enough good things about this customer service! They bent over backwards to get my…read moredaughter's car towed after a flat tire. Neither of us was in town but they took care of everything right away, without even getting pmt first!

If I could give 6 stars I would. My SUV broke down today in a crowded parking lot. I called and…read morethey were able to send over a truck within the hour. The driver Jay was the most helpful & kind person. He was able to get my SUV out of the parking spot and safely onto his truck in record time (which was extra impressive as the power steering had gone out). Jay was professional, knowledgeable, and took great care getting my SUV safely to the mechanic. So grateful he was working today. 100% recommend! Amazing service!!

Completely unprofessional. Wrote A$$holes on the paperwork when dropping off a vehicle.read more

From the time I started hydroplaning to the abrupt stop my car made; I literally did not realize…read morethat Elliott's towing and recovery would be my saving grace. They arrived promptly, and swiftly. even guided me away from my car. It's like having that trusted figure around you in such a frail moment.. When you have a car sometimes people don't understand that it really is your baby. Not only did they stay in complete communication with me, but they provided after hours service for me to collect my belongings since I live so far away. The professionalism and respect that came from every member of the staff. I will always recommend them in a time of need.

Wish I could select 10 stars.I was visiting family in Durham and popped a tire on a late Wednesday…read moreafternoon. I called Kendrick at Mason's and he was there within the hour took my tire replaced it and had it back on my car in no time flat. He was kind, courteous and super helpful explaining everything he was planning to do. One of the best! Highly recommend him and super reasonable. Chris F Hollywood, FL

Lots of tire sizes. Great service! Great price! I will be using for all my future tire needs.read more