Tri City towed our daughter's vehicle to our mechanic 45 min from where she broke down. They…read morearrived quickly to pick up and delivered the vehicle, making good time, and sending confirmation pics upon drop-off. The cost of the tow felt comparable to others in the area. Truly professional during an otherwise stressful situation!!

From the owner: Emergency towing 24/7, call now read more

Outstanding. Took great care with our vehicle and got us back headed in the right direction…read more Fast, Courteous, and exceeded expectations. Great to work with!

Got my tire fixed up perfectly! Good timing too! Insurance covers so perfectly priced! Michael did…read moregreat

I call HARTFORD insurance for road side service they sent a ARNOLD employee. i had a nail in my…read moretire.. He told me he could repair it right there for 25$ . I agree with the price and he went to working on the tire . and said he was done with the repair all he needed to do was air it up and he would be done. he left I went back out 30 minutes later and the tire was flat again. I call HARTFORD and they sent someone else out to change the tire. I spent the entire next day trying to find someone that will repair the tire.. I took it to Firestone and Walmart they wouldn't touch it because someone had already tried to repair it . I called ARNOLD and told him he needs to hold his employe responsible for this tire that now can't be fixed now. if hi employees can't fix the service they are offering they shouldn't have the option of offering it. if you are offering a service that clearly you can't provide. it's a waste of the customer time and in my case money. because I had to spend 200$ on a new tire

Fabulous service. john was here in less than 15 min and I was on my way! Doesn't get better than…read morethat.

Ken came over while having a cookout and took care of my car for me. Did great work and was…read morereasonably priced.

I would not use this mechanic again. I originally used a mobile mechanic thinking I could save some…read moremoney, but after this experience I would rather spend the extra money and take my car to an established shop. I paid him $150 to install a replacement throttle body on my 2009 Dodge Caliber on June 11th. After the installation, my car was fluttering while idling and continued doing that until June 17th, when the car shut off. I couldn't even drive it one mile. Around that time, while I was already dealing with the problems with my car, he started making advances toward me. He asked me if I wanted a "sugar daddy," repeatedly told me I was a "good woman," and during a test drive asked me if I wanted to spend more time with him. He also talked to me about having a wife and twin children, which made the advances even more inappropriate to me. I turned him down. I asked him how he relearned the throttle body with the computer and didn't get an answer. Before he came back to work on my car again, I specifically asked him to bring the computer/programmer, and he said okay. When he came back, I asked about it and that was when he told me he didn't have the equipment and said it cost around $5,000. I would have liked to know that before paying him to install the throttle body. I also paid him another $125 to install an IMRC actuator. The next day my car was scanned again and P2004, Intake Manifold Runner Control Stuck Open, was still showing. I later asked him to make sure the actuator he installed was working before I bought more parts, but I never received confirmation that it was. My issue is twofold. I had problems with the work I paid for, and at the same time I was dealing with unwanted advances from the person I hired to work on my car. I can't say whether my turning him down had anything to do with what happened afterward, but given the timing, it is something I have questioned. Before I pay anyone for a service, I always look at the reviews first. That's one of the reasons I'm leaving this review. Other customers, especially women, should know about the experience I had before deciding whether to hire him. After everything that happened, I question whether he is selective about who he behaves this way toward. For women especially, I would think twice about using a mobile mechanic just to save money. If you do decide to use one, use a credit card or another payment method that gives you clear purchase protection and a way to dispute the charge if something goes wrong. Women should be able to hire someone to work on their vehicle without having to deal with unwanted advances while trying to conduct business. Based on my experience, I would rather spend the extra money and go to an established repair shop where there is more accountability and professionalism.

First week got scheduled through a business partner, called. No answer. Rescheduled to next week…read moreTuesday (4 days ahead) 7-11am. At that day called in the morning at 9:30am Call gets picked up: "Waitwaitwaitwait,... waitwaitwaitwait (very professional don't you think?) Oh yes, your car...ermhh... yes....ermhhh... I need sb to get "out there". (We are talking about a parking lot two miles from the interstate 40). My concerned question if we can still hold that 7-11 schedule is answered affirmative. A callback promised 45min before arrival. After that another call at 10:30am to the business partner who calls in. Promises made, excuses found, but callbacks with updates not happening. If they would have said, we have a problem, can we do it tomorrow morning, OK not happy but ...things... happen. So lets go. But they promise, then break the promise and let me wait. Another call 1:30pm - answering machine. Left a note clarifying that I'm charged parking fees at the current location if car is not picked up as promised. Rude yelling callback - claims to have called but """I didn't pick up the phone""". Claims to do me a favor if he keeps his side of a contract. WOW! Nice understanding of businesses. The call? Obviously not true, I'm happy to supply phone and records. (I informed BBB and another agency, hope action is taken) No legit business owner would behave like this. Avoid

If we could give -100 stars that's the rating we would give…read more Very unprofessional, rude over priced also was hitting on my daughter all infront of me. Then to make matter even worse He damaged our vehicle and refused to acknowledge his mistake..this was a valuable learning experience. We will never use this horrible place ever again.

Jason came out speedily and was able to work on our tractor to get us back on the road to…read moreCalifornia. He came! He Saw! He Conquered! Thanks Jason! You're the best bro!

Great group of people that really helped me out in a pinch and got me back out on the road fast! I…read morewould highly recommend them! Mchansa Trucking, Mt Holly NC

I cannot say enough good things about this customer service! They bent over backwards to get my…read moredaughter's car towed after a flat tire. Neither of us was in town but they took care of everything right away, without even getting pmt first!

If I could give 6 stars I would. My SUV broke down today in a crowded parking lot. I called and…read morethey were able to send over a truck within the hour. The driver Jay was the most helpful & kind person. He was able to get my SUV out of the parking spot and safely onto his truck in record time (which was extra impressive as the power steering had gone out). Jay was professional, knowledgeable, and took great care getting my SUV safely to the mechanic. So grateful he was working today. 100% recommend! Amazing service!!

David went out of his way to call a colleague to help troubleshoot my wheel lock problems. He'd…read morealready left my location but came back to successfully change my tire. Great service, excellent communication, and speedy work.

Had to use my towing service with my insurance today when I got off work, my motorcycle wouldn't…read morestart so I figured I needed to charge the 12v. I requested a tow and TBD was "sent out". 70-min wait time. Then it shortened, I thought, "Great! Then said they were here, I'm following the updates Progressive was sending me. I'm waiting outside in the sun for whoever to come get my bike and me. Then I see an update that the job was completed, excuse me?! It wasn't so allegedly they came around again but did not. Whoever is running this towing service is an absolute clown it seems. Upon reading all the other reviews here too holy moly I can see why I received nothing to begin with. I got zero calls from the driver and they straight up lied they were here and the job was completed. Edit for owner response: Then don't pick up the ticket from Progressive. Your attitude and way you handle business are exactly why you got the ratings you do. I didn't pick you. You need to get out of your delusion that you think you're right about anything you could've called to confirm you know a reasonable business would do.

Eric was very responsive over Yelp and was able to tow my Honda Pilot for a decent price! He used a…read moreflat bed truck for my AWD vehicle and got it to its location safe and sound promptly. Thanks Eric!

Fantastic towing service, arrived promptly, couldn't have been nicer! Highly recommend!!read more