I 100% recommend this company. Seth the tow truck driver was very professional. He had to tow a car…read morestuck in our yard and did not leave any wheel marks in the yard. Highly recommend. Will use again if we ever need tow service.

Seth was amazing ,he is a great asset to your company . Thank you so much for your help and…read moreunderstanding

30' RV on !77.. Came out, towed back to fancy gap shop…read more Later replaced transmission. First class operation..Very Very fair pricing when they could have been a lot different. Great communication during time they waited for parts. Cannot say enough about great experience in a tough situation.

On Monday, June 23, 2026, my partner's 16-foot box truck broke down while en route for a delivery…read more We called Ultimate Towing & Recovery, and the dispatcher estimated the tow back to Concord, NC would be around $500. We agreed, and a driver arrived within about an hour. That's when things went downhill. Tire Damage During Tow. As the driver began transporting our truck, a rear tire on our box truck blew out. All the tires were in good condition with no visible wear or prior issues. We don't know if the damage was due to how the truck was mounted or road conditions, but the timing was suspicious. Unfinished Disassembly. The tow truck driver said he needed to disconnect something underneath our truck to tow it properly. We trusted his judgment--but when we got the truck back, those parts were never reconnected. Now the vehicle won't start, and pieces are left hanging. New Visible Damage. When the truck was finally dropped off--about 7 hours after the initial call--it was leaning to one side from the blown tire and had new body damage that did not exist before. We have timestamped photos showing the condition of the truck before and after the tow. Shocking $1,600 Bill. We were blindsided with a final charge of $1,600, triple what we were quoted. When we questioned the amount, we were told if we didn't pay immediately, our truck would be impounded. We had no choice but to come up with the money under pressure. No Accountability. We contacted Ultimate Towing & Recovery right away and provided photos of the damage. Their response? "Give us your lawyer's number." We're now out $1,600 and stuck with a damaged truck that no longer runs. This experience has severely impacted our small business, and we're extremely disappointed by the lack of professionalism and care. If the company decides to make this right, they have our contact info--but until then, we can't recommend them to anyone who values honesty, accountability, or the safety of their vehicle.

I just wanted to leave a review bragging on the older gentleman who was towing vehicles near Shoals…read moreroad last night. I was coming off a hill that was a solid sheet of ice. I saw a Jeep Patriot with their hazard lights on so by the grace of God I was able to come to a complete stop on the ice. I saw 2 vehicles had ran off the sharp curve and almost totally over the bank. Well, 2 tow trucks arrived. There was an older gentleman in an older Ford truck. He helped get the jeep turned around so they could safely go back the other way. I sat and watched him and the other guys pull the other 2 vehicles that went off the road. After he finished he began walking to my car, and guided me on how to get to the other side of the road without losing control so I could gain traction. I asked him if he had been out towards Ararat Campground to know how the roads were out there. He said he hadn't and if I came across ice again to get on the side of the road so I could have more control and slowly make my way home. I told him I wish I had some cash on me to give him for helping me. He said it was absolutely okay that he wanted to make sure everyone was safe. I've never seen such kindness from a tow company before and wanted to acknowledge that!

From the owner: Roadway emergencies, such as dead batteries and breakdowns, happen. Look no further than Northend…read moreWrecker Service of Pinnacle, NC when you're in need of towing services or roadside assistance. We offer services 24 hours a day, 7 days a week. We respond quickly to your requests for tire changes, fuel delivery, jump-starts, and much more. If the problem is minor, we have you on your way as soon as possible. Our radio dispatched drivers also answer your calls for roadside assistance. With efficient lockout services, we quickly open your door and put you back in your vehicle. We also offer tire changes, fuel delivery, and jump-starts. Emergencies? Northend Wrecker Service is always ready to serve you. We offer around-the-clock emergency towing to the location of your choice. With our emergency roadside assistance and accident recovery services, we make sure you and your vehicle are always safe and never stranded.

I got towed from King into Winston, and barely had to wait 15 for the driver to arrive. Very…read morefriendly and fast!

They are simply wonderful! They cleared away an issue that was complicating our disposal of our…read moresemi-totaled vehicle. They were incredibly helpful and understanding. I don't know the name of the woman I spoke to on the phone, but she is the absolute BEST. Highly recommend!

Highly recommend Total Towing. Very professional and one of the nicest guys youl meet and hands…read moredown cheapest in the area. He has a loyal customer for life here... Thanks brother !

Used this service in a recent accident. Amazingly helpful. Quick response. Went out of his way to…read morehelp us find a rental. Could not ask for better service.

There is not enough good things that I could say about the service I got when I was in a time of…read moreneed. With a handicapped person in the vehicle and not able to get them out of the car due to wheelchair lift issues since the van would not crank, they were very understanding and assisted us in removing the vehicle from the dangerous intersection and waited until we could safely remove the handicap person to another vehicle.

Jim provided awesome service. He pick my car (and myself) up in Salisbury and took it to the…read moredealership in Kannapolis. Very hardworking and friendly individual. Very reasonable pricing. I would highly recommend to anyone who needs their vehicle towed!

As one who had his fair share of auto body work done in several states, I must admit that this shop…read morewas incredibly pleasing! Their level of professionalism and customer service was much appreciated. They provided a fair quote and extremely fast turnaround, which is rare in most shops! I will definitely use again if needed, or recommend to any of my friends and colleagues.

I had such a great experience with Pats body shop and towing service…read moreAbsolutely kind, courteous, and professional five star service

I can't say enough good things about Reliable Towz, LLC! I was in a tough spot--my car was stuck on…read morea stake in the ground, and after calling around to several places that wanted to charge outrageous prices, I was lucky enough to find this company. The gentleman who came out was incredibly kind, professional, and went above and beyond to help me. He got my car unstuck quickly and safely, and charged me a very fair price--something that's hard to come by these days. You can tell he genuinely cares about people, not just profit. If you ever need roadside assistance, THIS is the company to call. Honest, reliable, and compassionate. Highly recommend!!

From the owner: Experience the convenience of our fast and efficient 24/hr roadside assistance, fuel delivery,…read morewinch-out, vehicle lockout, and tire-changing service. Our experienced driver will have you back on the road in no time! Currently our tow truck is down and we are unable to provide transport- however we are still open for our other services. Please call us for your needs.