Horrible communicators! Didn't do what they said they would and held our car hostage in their yard…read morefor more storage fees until they received payment from insurance. They never communicated the change of plans with us as the vehicle owners or the insurance claims agent even though they had both contacts. When contacted to find out why the car was in their yard instead of the body shop, the lady that answered the phone was extremely rude and confrontational. Her care was all about money and lacked any customer service! If you can, choose a company that cares about you as a customer!

By far the worst towing company I've ever encountered, they stole everything out of my car when it…read morewent to their yard. And I mean absolutely everything no shame. They're just a bunch of thieves

AVOID!!!. I broke down on a highway so CHP called these guys for an emergency tow. Charged me…read more$660 to tow it less than 7 miles. They also charged me for an hour and half and it wasn't even close to that long from call to drop off. Even worse than that the tow truck driver violently shook my car off of his truck because it would not go into neutral and in doing so damaged the protective boot at the CV joint causing over $1,000 in damages and are trying to claim it wasn't them. Read the reviews and avoid if at all possible.

From the owner: Five Star Towing & Transport Inc. has been in business since 1989. We provide everything from light…read moreduty towing heavy-duty towing, landoll services, roadside services and salvage recovery on a 24/7 basis. Our company is founded on the principals of hard work, honesty, and reliability. You can count on our highly trained personnel to handle any type of job and to deliver at your time of need. We strive to provide our customers with the best service possible which includes our law enforcement agencies such as CHP, Elk Grove Police, Sacramento Police and Sheriff's Dept. Our company is an active member with the California Tow Truck association, which keeps us informed on new laws and regulations pertaining to our industry. Our operators go through training and certification for each type of equipment they operate. Also, Five Star Towing maintains the latest state of the art towing equipment's and 30 plus trucks to serve your needs ranging from light, medium, and super heavy duty towing.

I drive a Ford pick up that I've brought over to them a few times before. This time I asked them…read morefor help with my little 4 foot trailer, the wheel has some issues and light wasn't connecting to the pickup. These guys figured it out quickly and I was able to take my girlfriend camping in Marin last weekend. I will definitely check with them again if I experience any issues with my car or trailer in the future.

Very helpful.. we are a small moving company and have a 2007 international maxxforce that broke…read moredown in front of customers house. They were busy when we called and couldn't come out because it was late, but they guided me through on the phone for 20-30 minutes different things to try in detail. He was very honest and tried to get me to get the truck working so that they wouldn't have to come out. Very kind and patient. No receptionist on the phone, but a real master mechanic who is nice, professional, and knows what they're talking about. I am grateful to have found them and look forward to working more with them in the future

Clean truck, polite and clean driver, my wife was very pleased with the service. Price was good…read morealso.

From the owner: Here at Lather Towing we provide Cars or Trucks SUVs , Jump Start, and Flat Tire Change…read more Lock Outs Also we offer towing services for Copart We are open 24/7 24 hours 7 days a week!! Low Prices Se Habla Español Ofrecemos servicio de Grúa

on the ball the best thank you great price went out of his to fix it right 2006 honda ridgline keyread more

Had the unfortunate circumstance where I lost my keys to my mustang. Luckily I was at my house and…read moreduring my yelp search, I came across Sierra Auto Locksmith. To my suprise, a team of experts came through and on a Sunday evening around dinner time. I was apologetic for the fact that it was a Sunday evening, however, they were actually happy to be here, and to help me out. They were swift and precise, and they had the job done in under an hour. For the price they gave me and the quality of work, I would Not ever recommend another company for something like this. They are top notch in my book- Great job guys thanks!

Yesterday I came here to retrieve my things from my likely totaled car that was in an accident two…read moredays ago. They didn't have the key. A driver was out with it. We couldn't wait as it was 100 degrees with a baby in the car. I said I will be back tomorrow first thing. They open at 8am. Got there at 8:40 and both gates are locked. No one is here. I called 30 mins ago now and still no one to help me. On top of it the lady answering the phone has been rude to me when I called Monday asking about it and today Wednesday when I'm here today. When I showed up yesterday I had to wait 20 mins until someone showed up also. No one answered when I called yesterday. That man yesterday was pretty nice but couldn't help me as he didn't have my key to get into my car. Be warned you only have 15 mins to retrieve your things per the signs and if you have to come a second time it cost you 97$ per visit. Writing this as I wait for someone to let me in.

My car...my daughter driving in a bad accident...I just want to retrieve her cell phone to let her…read moreimportant contacts know her status...brain surgery/skull piece missing/heavily sedated/going to be hospitalized for weeks/months...they won't give me access to get her cell phone!!!$450+ towing fees...additional 40+ per day storage fees..until my insurance contacts them ---what a waste and complete lack of human dignity...hope it does not happen to you!