I drive a Ford pick up that I've brought over to them a few times before. This time I asked them…read morefor help with my little 4 foot trailer, the wheel has some issues and light wasn't connecting to the pickup. These guys figured it out quickly and I was able to take my girlfriend camping in Marin last weekend. I will definitely check with them again if I experience any issues with my car or trailer in the future.

Very helpful.. we are a small moving company and have a 2007 international maxxforce that broke…read moredown in front of customers house. They were busy when we called and couldn't come out because it was late, but they guided me through on the phone for 20-30 minutes different things to try in detail. He was very honest and tried to get me to get the truck working so that they wouldn't have to come out. Very kind and patient. No receptionist on the phone, but a real master mechanic who is nice, professional, and knows what they're talking about. I am grateful to have found them and look forward to working more with them in the future

I only put this as a five-star to make sure it didn't get pushed down to the bottom and it stays up…read moretop because people need to know about this, cheapskate scam artist. He is absolutely horrible service paid this man in April and I've never received the work done on my car and it's now September. And I still haven't been paid back in full he continues to push me off week after week telling me he's trying the best he can. He disrespects me and he calls me names and is highly unprofessional. I would not refer this man to save anyone's life with their car. I wouldn't let him work on my car ever.

If zero star is allowed, I would give zero star. DO NOT USE…read moreTHEM FOR ANYTHING. I am reporting this to roadside assistance programs, irresponsible company like this one should NOT be part of the emergency system. Our car broke down while we were on vacation, roadside assistance assigned this company to our case. The driver, apparently the owner "Mike", kept saying he will arrive in 2 hours, and then several more additional 2 hours, and then say his truck broke down and promise he'll come early next morning. The second day we called him early morning to check on status. Mike said he'll arrive in 30 minutes and then ghosted us and stopped picking up the phone. If you don't want to do business, just say so. Why kept lying and kept people hanging for more than 36 hours in cold snowy weather?

"Got stuck off-road in a spot with limited access and called Bateson after realizing this wasn't a…read moresituation I could get out of alone. I requested for a lockout service, and they proceeded right away. The dispatcher gathered the details and sent someone who arrived with recovery gear suited for the terrain. The operator assessed the ground conditions first and chose the safest extraction angle before hooking up. He kept communication steady throughout and made sure I was standing clear during the recovery pull. The vehicle came out clean with no additional damage. Given the location and difficulty involved, the rate felt fair and matched what I was quoted. Off-road rescue done by someone who clearly understood what the job required."

From the owner: Our knowledgeable and competent company provides hauling services with fast responses and…read moreaffordable prices.

I had a terrific towing experience with Carson City Towing. The operator, Ameliorate, was very…read morecourteous and helpful. I realize that these guys (and gals) are very busy helping stranded motorists, but having good customer service as well as a helping attitude is huge and that's what I received. Needless to say I tipped him well. Thank you!!

HORRENDOUS customer service by the office manager, Alexis! When I scheduled, I asked for a quote on…read morehow much it was going to cost me. I was quoted $200 which was $25 more expensive than when I had the same service done a year ago but I thought that was still reasonable. When my vehicle was delivered to my home, I was charged $300. Of course, my delivery person couldn't do anything for me at the time, but suggested that I call the office to discuss this issue. When I called, I spoke with Alexis and was told the price I was charged was the "industry standard" and there was nothing she could do. I tried telling Alexis what I was quoted and questioned why the person who booked me (which I believe was Alexis herself, but I didn't write her name down so I have no proof) didn't write down what she quoted me? However, trying to get a word in edgewise with her, was near impossible! I asked to speak to someone above her and was told that she would "write a note and pass on my request and if the person felt it was warranted, I might get a call back". She finally said that she would refund my $100 because "clearly it means more to me than it does to her" and that she "doesn't need my $100". I then told her that I still would like a call back from her supervisor or the owner and was again told "if they wanted to, they will call me back". Let me end this review on a good note, though. My delivery driver was Jess and she was FANTASTIC! Very professional and very helpful! I would give her 5 stars in a heartbeat!

Super easy people to work with! highly recommended!…read more call Luis, he always answers, and he's bilingual!

Really nice business! They were here in 30 minutes, super nice, and good prices. Would definitely…read morerecommend!

Had an electrical fire in my 97 Peterbilt 379, damaged wiring throughout the system. Gary was very…read morehonest right from the first phone call about the possibility of repairs being completed if he came out to my location, Boy , am I glad he decided to come tale a look, his work was very professional and I can sleep in the truck tonight with out worrying if it is going to catch fire again. His road service rates are very reasonable, especially for the quality of the service he provides . HIGHLY RECOMMENDED from a 40 year otr driver, I've seen em all and he's one of the best... Thanks Gary

From the owner: Mobile truck and trailer repair. Emergency road service. After hours service available. Light duty…read moretransport and winch out services offered.