I drive a Ford pick up that I've brought over to them a few times before. This time I asked them…read morefor help with my little 4 foot trailer, the wheel has some issues and light wasn't connecting to the pickup. These guys figured it out quickly and I was able to take my girlfriend camping in Marin last weekend. I will definitely check with them again if I experience any issues with my car or trailer in the future.

Very helpful.. we are a small moving company and have a 2007 international maxxforce that broke…read moredown in front of customers house. They were busy when we called and couldn't come out because it was late, but they guided me through on the phone for 20-30 minutes different things to try in detail. He was very honest and tried to get me to get the truck working so that they wouldn't have to come out. Very kind and patient. No receptionist on the phone, but a real master mechanic who is nice, professional, and knows what they're talking about. I am grateful to have found them and look forward to working more with them in the future

If zero star is allowed, I would give zero star. DO NOT USE…read moreTHEM FOR ANYTHING. I am reporting this to roadside assistance programs, irresponsible company like this one should NOT be part of the emergency system. Our car broke down while we were on vacation, roadside assistance assigned this company to our case. The driver, apparently the owner "Mike", kept saying he will arrive in 2 hours, and then several more additional 2 hours, and then say his truck broke down and promise he'll come early next morning. The second day we called him early morning to check on status. Mike said he'll arrive in 30 minutes and then ghosted us and stopped picking up the phone. If you don't want to do business, just say so. Why kept lying and kept people hanging for more than 36 hours in cold snowy weather?

Mike was amazing! He was the only one who answered when we were stranded, late at night in the…read moremiddle of a snowstorm. He provided resources to get us to safety that night. He came the next day as soon as he could. (Literally a life saver, showed up in an ambulance and all). He winched us out and jumped our car in less than an hour! He is VERY knowledgeable and truly cares about people's well-being! Highly recommend him!

"Got stuck off-road in a spot with limited access and called Bateson after realizing this wasn't a…read moresituation I could get out of alone. I requested for a lockout service, and they proceeded right away. The dispatcher gathered the details and sent someone who arrived with recovery gear suited for the terrain. The operator assessed the ground conditions first and chose the safest extraction angle before hooking up. He kept communication steady throughout and made sure I was standing clear during the recovery pull. The vehicle came out clean with no additional damage. Given the location and difficulty involved, the rate felt fair and matched what I was quoted. Off-road rescue done by someone who clearly understood what the job required."

From the owner: Our knowledgeable and competent company provides hauling services with fast responses and…read moreaffordable prices.

This company is a scam please run from them they steal our money $780 by in app call cash app, I…read morehave the photos to prove it ....I don't know how you guys are still working. We want our money back I add the pictures of the payments ... they were just playing with us having all the family waiting for the services... I don't know how you guys are open... plus they never reply back when we asked for our money.

From the owner: We offer a wide range of roadside services including light to heavy duty towing using wheel lifts…read moreor flatbed tow trucks, winches, tire changes, and even gas deliveries. Having been in business for more than 6 years, our customer base continues to expand.

She started out it is $135/day. All she wanted was my insurance info. She is rude and obnoxious,…read morevery very directive and talks over at every chance. WOW! Adding after comment, you wrote "so you knew your responsibilities and financial obligations after your vehicle has been impounded it is important so you are aware as the legal owner of the vehicle we are storing." So you might say "We have impounded your vehicle and we are asking that you..." Your Staff was rude and obnoxious and you should record your calls so that your Staff is trained. Many of your 1-star reviews repeat my experience.

The person on the phone today was very rude…read more We made an appointment 2 days ago for a 12:30pm pick up and they were running behind. Finally at 1:30pm, the front desk lady or customer service representative canceled it when my wife asked a simple question if they were still on the way and we can be on time to deliver the car to the Benz dealership for our appointment with them. She told my wife, she was canceling the service and we needed to find someone else. And we did! A lot more friendly and personable people out there in comparison to this tow company. So, save your time coz this Carson City Towing isn't the cheapest either.

Had an electrical fire in my 97 Peterbilt 379, damaged wiring throughout the system. Gary was very…read morehonest right from the first phone call about the possibility of repairs being completed if he came out to my location, Boy , am I glad he decided to come tale a look, his work was very professional and I can sleep in the truck tonight with out worrying if it is going to catch fire again. His road service rates are very reasonable, especially for the quality of the service he provides . HIGHLY RECOMMENDED from a 40 year otr driver, I've seen em all and he's one of the best... Thanks Gary

From the owner: Mobile truck and trailer repair. Emergency road service. After hours service available. Light duty…read moretransport and winch out services offered.