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    Valley Storage

    1.3 (3 reviews)
    Open 6:00 am - 10:00 pm

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    Services - Valley Storage

    Self storage

    Vehicle storage

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    5 years ago

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    4 years ago

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    9 years ago

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    ProSafe Storage

    ProSafe Storage

    (2 reviews)

    UPDATE: 4/1/26- BE CAREFUL HERE GUYS…read more After posting my original review, I was contacted by management and asked to follow up directly. I did, and I'm sharing the outcome for transparency. My unit was located on the third floor, and I was informed that there are no cameras on the third and fourth floors( Go figure!), only on the first and second floors and at entry points. This was not something I was aware of when choosing this facility. I was also told that they are not required to disclose this. I purchased a disc lock from the facility based on the expectation that it would provide adequate security. After the incident, we researched the lock and very easily found information that the locks were easily pickable , which raised concerns for us. We also had concerns about aspects of the unit area (specifically the upper gate structure). From our observation, there were some protective barriers ar the top but there appeared to be openings/gaps. These openings raised concerns about whether the area could potentially be accessed from above. During the conversation, the representative emphasized that this is a secure and well-managed facility. However, this did not fully align with my experience. There were MULTIPLE instances where I had difficulty accessing my unit, even one instance where I was locked in the facility and unable to exit and had to call for assistance. There were also times I could not access my unit at all. Each time these issues occurred, I contacted the facility to report them. Based on those interactions, my understanding is that the facility had been made aware of these access concerns, and they were not fully resolved. I shared these concerns again during our conversation. I was told that if they had been aware of these issues earlier, they would have addressed them, and that my feedback would be passed along to leadership. I was also told that my suggestion regarding adding cameras to additional floors would be shared. Ultimately, I was told there was no evidence available regarding what occurred and that the facility is not liable for the loss. As a result, I am left dealing with over $15,000 in missing items with no resolution. I'm sharing my experience so others can make fully informed decisions and carefully evaluate the level of security and accessibility that meets their needs before storing valuable belongings here.

    I signed up for ProSafe storage in Parma today. Lady that signed me up said I can access my storage…read moreunit until ten pm- online it even says gate access until ten pm. It is 8 pm and gate will not open keeps saying access denied area closed..... I also tried the door with my code and says the same thing, access denied area closed. 8 pm isn't ten pm... not happy at all. I've called a few times and have left voice messages and can't get ahold of anyone!

    Baumhart Road Self Storage - Each renter is given their own unique security code which must be used to enter AND exit the facility.

    Baumhart Road Self Storage

    (9 reviews)

    READ YOUR CONTRACT AND LOOK ELSEWHERE We recently rented a…read morestorage unit from Baumhart Road Self Storage from September 2023 through February 2024. It was $130 for 10x20 (it had a price increase starting April 2024 to $140) We stuck most of our personal belongings in the unit because we were traveling before we purchased a new home. Our problem arose as we cleaned the unit out and noticed mice droppings and urine pretty much everywhere. As we gathered boxes we also noticed rice (or grain of some sort) everywhere our belongings. See photos attached below. To say we were devasted was an understatement. Our mattress, rugs, bedding, and some clothing needed to be thrown away. We spent 650.00 dollars for our things to be ruined. When I brought this to the owners attention, he said that the contract absolves him of all personal damages within the unit. I had expressed a sentimental rug being ruined and the best he could do was send $100 which has not happened to date. See the photo below. So now, we've spent so much money replacing the items from the unit, were lied too, and basically screwed because we agreed to a contract, even after I had raised concerns about it. My advice look elsewhere and don't let your items be ruined. I also wouldn't be fooled by the positive reviews because they were probably purchased in exchange for discounted units.

    A very accessible, tucked away, storage space. 24hr surveillance, Very secure. The customer service…read moreteam goes above and beyond, even working after hours to make it as user-friendly and easy an experience as possible. Being military, I have used storage facilities all over the country, you would be hard-pressed to find a better customer service team.

    Storage Rentals of America

    Storage Rentals of America

    (1 review)

    Unfortunately I cannot give Storage Zone in Medina, Ohio a positive review. After renting a storage…read moreunit at this location and storing a large amount of items in it for six months, all items in the unit disappeared. The items were either stolen by thieves or by the management of this facility. Rent was always paid for. Everything in the unit was gone, and the entire space had been swept out. The management of this facility cooperated with local law enforcement (Medina County Sheriff), however, the case was never solved and none of the items in the unit were ever recovered. Estimated value of items in the unit? $30,000 or more. The security at this location was horrible. There was one single camera that recorded vehicles entering and exiting the front gate. The quality of this camera did not capture license plate numbers. The fence near the storage unit in question was also broken and opened at the time the crime was discovered. This was a horrible experience and major, major financial loss. Anyone looking to rent a secure storage unit in the Medina/Akron area should be advised to steer clear of this facility. Beware.

    From the owner: Storage Rentals of America in Medina provides affordable self storage solutions for moving,…read morebusiness storage, or decluttering your home. Serving Granger Township, Sharon Township, and Montville Township, our facility offers a range of unit sizes from 5x5 to 10x30. Flexible month-to-month leases give you the freedom you need. Benefit from enhanced security features, convenient online bill pay, and extended access hours. On-site moving and packing supplies make the storage process easier and more efficient. Customer service is available 7 days a week. Located near Carolyn Ludwig Mugrage Park, Reagan Park, and Medina Square Historic District.

    Valley Storage - selfstorage - Updated May 2026

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