If I could give 0 starts I would. Valley Sparkle and their management are extremely unprofessional and probably the worst communicators I've ever worked with. Multiple times we've had invoicing issues, cleaners showing at our front door when we've changed our time or date or canceled because their management never communicated their schedule. Often times it takes for five emails or texts to get a response. And even worse if they had an issue with another client I know, and they tried to drag me into the situation to help them because I knew that client instead of handling it themselves. If you don't know how to run a business professionally, then you shouldn't be in business. Avoid them at all costs. Also they price per hour above the average cleaning Rate when they should be pricing based on sq/ft. If you want to see how truly unprofessional pushy and rude they are Check their response to this review on google, it just further proves my point. FYI valley sparkle your invoicing issue and dispute with a family members separate house and account has nothing to do with my personal situation and cleaning. Have some class and respect for your own business. read more

We used Sparkle from a recommendation and they did not disappoint! We will definitely be using them every month! Professional, friendly, thorough I just loved their service! Graciela Sanchez and Luz Hayde were amazing! First Company I have used that exceeded my expectations! Thank you1 read more

I have been using Valley Sparkle for almost a year now and have really only had the best experiences ever! It is female owned and Karina and her team are wonderful. She is responsive and reliable and also reasonable! I have never had an issue and the job they do is remarkable. Between making my bed or vacuuming the couch, it is the little touches that make you really appreciate Valley Sparkle. I highly reccomend them!! Let them know I sent you if you try them out! They always take amazing care of anyone I refer over there. read more

Karina and her team did a fantastic job! She communicated with me before arriving, asked me what I specifically wanted cleaned and left everything sparkling clean! I always appreciate attention to detail and she exceeded that. Will definitely be using them on a monthly basis! read more

Karina and associate did a top to bottom cleaning of my home today and all I can say is: AWESOME JOB ladies. Very reasonable rates and very professional. I have recommended them to my sister already. Darlene F Avondale, AZ read more

Had these two ladies come to clean my house before I go in for surgery. They were on time and did a wonderful job cleaning for me. I highly recommend them!!! read more

Karina and the Valley Sparkle crew are top notch! They have been cleaning my home for over a year and don't disappoint. I receive rave reviews on my home's cleanliness...that says a lot. They always show up, finish on time and they have accommodated last minute requests several times for me. I can always rely on Karina, she has become a friend and is a pleasure to work with! read more

Valley Sparkle has always done a wonderful job cleaning our home. They are timely, professional, and responsive. We will continue to utilize their services going forward! read more

The best service in the Valley!! Amazing job for our 4,200sq ft. Home See you soon Thanks again!!

They get one star for doing what I asked ... when they finally showed up. But they lost the other four because they were 2 hours late on a job that took 2 hours. I scheduled a move out cleaning and specifically asked for an 8am arrival since I work at 10am. When I booked she said their earliest is usually 9, but she could do 8 for me. If they arrived on time, they would have gotten a much better review and tips, but that didn't happen. At 7:30am, I received a text telling me they would be late because a new employee was a no show. When I replied to ask how late, it took until 8am for her to tell me they wouldn't arrrive until about 9. So now I'm already going to be late to work. But I go over to my old place to meet them. I arrived at about 10 to 9. Then I receive a text saying they're just now leaving. What? An hour ago you said you would be here at 9. Now you say you are just leaving wherever you're coming from. I asked for an ETA. She tells me GPS says 9:33. Well, at this point I knew I wouldn't make it to work until 12 anyway, so I said ok. But, either the GPS was wrong, they got lost, or they stopped somewhere on the way because they did not arrive until 9:50. And then, one of them was on her phone for the first 10 minutes. Now, as I said when I started this review, they did everything I asked of them; they even cleaned the trim around my patio doors. And, they finished in just under 2 hours. Which is why I paid them in full and didn't even complain about the - SURPRISE - $5 "processing fee" to pay by credit card. But, I will never use them again and I will never recommend them. Professionals arrive when they commit to arrive... not 2 hours late after multiple incorrect ETAs and an excuse that means nothing to me. Have a contingency plan! Have more than one! Do what you have to in order to honor your commitments. read more

I highly recommend Valley Sparkle. Getting a quote and scheduling an appointment was very easy. Prices are exceptionally reasonable . A competitor quoted me more than a $200 difference for the same services. I would definitely patronize Valley Sparkle again and I recommend you give them the opportunity to prove how good their service is! read more

Karina and her team destroyed my garage door on their way out of my house because I let them know they did a dirty job. Now I'm going to pay so much money to replace my garage door. I paid for 6 hours of cleaning but all glass windows and doors were not cleaned, pantry was not cleaned, blinds were not touched, bathrooms were barely cleane. Karina claimed she spent 2 hours cleaning my oven and they needed additional hours pay if I needed more cleaning. They mop and clean with stinky rags and left my house smelling horribly. I was completely unsatisfied with this company. They broke my garage door out of anger and I reached out to them about it but no response. I made a very big mistake hiring valley sparkles. I cleaned part of the pantry in front of them in a minute because she said it was hard to clean. read more

Valley Sparkle did a out standing job no complaints cleaned everything very well put things away If you're looking for a Company to clean your house Or for a commercial clean this is the company to call Thanks again read more

The ladies at valley sparkle rose to the challenge I provided them. They can on short notice and did a thorough move in clean for me. The ladies were professional and kind. Thank you Valley Sparkle. I will call your team again. read more

Best cleaning services I've used! Highly recommend Karina and her team. I will be a returning customer and will definitely refer all my friends and family. read more

Valley Sparkle Cleaning is the best cleaning company in the Metro- area. I have had my 1900 square foot home cleaned by them twice now and just set up a monthly schedule. It takes between 2- 3 hours. Two ladies show up, on time, with all of the supplies to make my house spotless. They get the little things that everyone misses or charge extra for. They do a true deep clean instead of just a clean up. For example- they scrape anything off the floors that does not come up easily with a mop and they make old grout in between tiles look like new. I don't even like to touch things once they are done because it looks so good. It makes weekly tidying and cleaning so much easier. The ladies are extremely detail- oriented, very nice and extremely respectful to my space and belongings. I have even left them in my home when I was not there. I trust them. The owner is attentive to scheduling and is very friendly. I recommend Valley Sparkle to anyone in the valley. Wether you have a studio apartment or a mansion, they will make your space look sparkly! read more

I've had Valley Sparkle clean our home at least four times now to evaluate their consistency and service. I'm a pretty picky person when it comes to cleaning and have been very impressed with their work. I asked Karina, who is a delight to work with, to have the same crew come every time so they are familiar with the way I like things done. Graciela and Rocio are attentive and happy to follow my instructions and preferences. Excellent service and highly recommended by a demanding customer. read more

Valley Sparkle Cleaning had great customer service from the first time I spoke with them on the phone and were even willing to work with me a little on the cost. I got my co formation text after getting off of the phone when I booked the cleaning. I had an 11 to 12 arrival window. The weekend before my scheduled Monday cleaning I got a confirmation text that said a 1 to 2 arrival. The day of I got a text at 1 that the cleaner was en route and then at 1:50 got a text that my arrival time was 2:15 to 3:15. This is frustrating to me because I planned my day and toddler's nap around their 1 to 2 arrival window. They ended up arriving at 2:28. The 2 women were nice. They did a decent job but I had to ask to have 2 additional mirrors in the master cleaned which they originally didn't do. I also asked them to use my shark steamer instead of mopping my tile, but there are still some spots that were not done well and I need to redo. Overall they did okay, but I am not fully satisfied with the job and the cost for it. read more

Karina is the best. Her people are the best. Valley Sparkle is absolutely the best. They're very skilled at what they do, extremely thorough, and flexible enough to do all the extras I want like clean my ceiling fans and my microwave (which they don't even count as extras!). They're on time, they fit me in when I'm in a bind, and the customer service is second to none. Use them, you won't be disappointed. read more

I tried three different cleaning companies in Phoenix before finally finding Valley Sparkle, and I am definitely glad I did! They are professionals, good at communicating, and do a great job cleaning our home. Weekends are so much more relaxing now in our clean home! I highly recommend them!! Thank you! read more

I have been a customer of Karina and Valley Sparkle for a few years now. They were hired after I saw Karina on a Sunday morning program called Home Hunter. After my third hand surgery, I needed help cleaning my home and decided to give them a try. I have very high standards and I'm pleased to say Valley Sparkle exceeded my expectations. They deserve 10 stars for the exceptional service they provide, for their wonderful staff and the great customer service they offer. They do not surface clean, instead they provide deep cleaning which includes blinds, window sills, counters, I could go on and on. I cannot tolerate strong smells so I love the fact that they don't use harsh chemicals. When they leave, my home is immaculate, glistening and smells so clean. They also leave little surprises all around my house; specially folded toilet paper in the bathrooms and tissue paper in the boxes ar. It's such a nice touch. I highly recommend Valley Sparkle to everyone that I know. Thanks for always keeping my home neat, clean and spotless. read more

They did a great, thorough job. Will definitely use again. We had a small issue with the bill however it was corrected within just a few moments once I made them aware. Great customer service. read more

Valley sparkle did a deep cleaning on my rental for me. They were able to fit me in at the last minute and were professional and thorough. My stove and oven are cleaner than I was ever able to get them. I will definitely be using them again! Thank you to Karina & the awesome cleaning staff. read more