Both receptionists we're SO incredibly rude!!! By far one of the most UNPROFESSIONAL companies I have EVER had to deal with. I will NEVER use them again, I'll pay someone from cities away to avoid using this horrible and aggressively rude company again. I wish I could give fewer than zero stars, they were THAT bad. read more

We have always used Valley Septic in the past. I have called twice to schedule for an emergency on two occasions lately. The receptionist was so rude both times, I will not use them for this reason alone. I have had a whole drain field put in before and a main line. I guess she guess she does not like making her business money. read more

We weren't having issues, so it was an easy schedule. They were here within a couple of days. We apparently timed it perfectly as we were almost full! read more

We called and asked if they could service our septic system. It said in their ad that they serviced Kittitas County. The female who answered the phone was EXCEPTIONALLY RUDE and literally hung up on us when we told her that we lived in Ellensburg. I understand that maybe they don't come to Ellensburg, but to advertise that they service Kittitas County, then be rude, and hang up just because we asked.....So glad I didn't waste my $400+ dollars on a company that obviously doesn't appreciate potential customers! read more

I needed to have my septic tank located and pumped. Valley Septic Service arrived on time, quickly located the septic tank, and got it pumped within about 1 hour. They wore masks and had me put the locator down the toilet to avoid coming into my cabin. Another cabin owner told me that they used Valley Septic last year and were also very pleased with their work. I definitely recommend them. read more

I asked for a septic system to be designed and all the parts for it to install myself... And that's exactly what I got. On a side note, and he probably doesn't realize it, but the guy out back uses the word "crap" often enough to make the irony amusing. read more

This place has horrible service, they say they are going to come out and never do, they take over 2 weeks to even return a phone call. Stay away, find someone else for you septic service... read more