Rude. Not going back, they really seemed uninterested in helping me or exploring options.read more

Amber was helpful and knowledgeable I look forward to working with them. They had a wide variety…read moreof products.

I went to Wood Brothers Carpet to purchase a carpet for my kitchen. I have a German Shepherd who…read morehas bad hips and has a hard time walking on Leolium. He is always slipping. So I walk into the carpet store, the smell of fresh new carpet hits your nose like a chocolate cake baking in the oven. So Heavenly. Taylor greeted me, and I told him I needed a 6 by 8 carpet for my kitchen. So Taylor tells me we have 6 by 12 carpets. OK, let's go see them. So we went upstairs. It was like carpet heaven to me. There are so many beautiful colors and sizes. So I picked out one with the help of my dad, whom I sent photos to. Taylor gave me a nice price on this carpet. After I bought the carpet and Taylor put the carpet in my car. I told him I give you 2 thumbs up 5 stars and tons of kudos. You're doing a great job. Then, when I was in my car, I realized I had forgotten to buy three floor mats that were on sale for 3 dollars each. So I went back into the store and bought the three mats. Thank you again, Wood Brothers, for all the help you have given me. I give you 2 thumbs up 5 stars and tons of kudos. You rock in my book. I will be telling my friends and family to come here to shop for their carpet and Linoleum.

We had 2000 sq ft. of beautiful wood flooring put in March of 2019. After six months the wood was…read moresplitting and the finish was chipping off. My husband and I suspected that the wood was "green" . Mannington has a 50 year well written warranty so I wasn't worried, other than the inconvenience of having to move out and do it over. Mannington sent out their inspectors and they claimed the damage was our fault!! Something about humidity and that we needed to instal a house humidifier. Huh?! This is my third wood floor in this area and in 20 years, I have never had wood coming apart on the grain or the finish coming off. Wood Brothers were also shocked with the report results and went after Mannington. Even Mannington's local representative agreed about the faulty product, but Mannington Company stood firm. No deal! SO lesson learned - The 50 year Mannington warranty means nothing. Most of the time Mannington has very good products, but not every time. Wood Brothers has stood behind their product 100% and is going to do the whole job over free of any charges to me! Wow! Even floor removal and installation of the new product! Mannington corporation = BIG BAD COMPANY Wood Brothers = OUTSTANDING CUSTOMER SERVICE

The best inventory on hardwood veneer 4x8 sheet, exotic woods, cabinet stock and hardware. - also…read morea Festool dealer!

They are always so friendly and helpful when I'm looking for materials, like lumber, flooring and…read morehardwoods. Great place too if you are looking for Festools and Sawstop table saws.

Lumber is old and dry full of knots. Tried to buy some pressure treated 2x4's. Nothing but…read morecomplete crap. Waste of time. Went to Home Depot where I found still wet pressure treated that had few knots

Up working on the Duck Club and needed to replace a bunch of 1950ish lumber and these guys had…read moreeverything, fast friendly service and gave me a General Contractors discount to boot

Great group of people, very friendly and helpful. They have great products and ideas to help you…read moreout with any projects you have in mind. And you can't beat the prices on quality lumber products.

I just came back with a trailer full of wood or actually a load of wood to rebuild the trailer…read more The guys were very helpful. They suggested a lot of different types and sizes of boards. In the end we got what we needed at a great low price. It is really worth your time to check out this business.

I bought a beautiful bed frame and dresser for my granddaughter. The price was reasonable and they…read moredelivered. Her bedroom is upstairs and the delivery guys had to take it all apart and put it together again. A big chore but they did a great job!

I would not use this company again. It took almost 10 weeks for me to get my furniture. Also, it's…read morevery pricey and expensive. There was a grease line on my sofa, and I called them to see if they could remove it as movers were unable to get it off. They never called me back nor did anything to fix it. My review is one star and I would never buy furniture from these people. Beware.

I will start by saying I am devastated to have to give such a poor review of a local company…read more My family and I have always used Focal Point. In the past few years something has changed. I had family members stop using them as they claimed the yards delivered were consistently short. Due to their customer service and family nature- I tried to give them the benefit of the doubt. Long story short- I ordered 3/4 "clean" black chip in the quantity of 2 yards. It showed up and while it looked rather blue and light- I was told it was black chip rock. Despite my reservations I accepted it and moved on. A mere 4 days later- I ordered an additional yard of the exact same product to the front area adjacent. It showed up and was a COMPLETELY different color. We are talking a 30-50% variance in color, not a natural variance as they kept reiterating on the phone. Upon checking their website- we were absolutely delivered sierra blue rock the first go around. Rather than owning their mistake- I received a call back from the owner insisting he was right and giving me the riot act of excuses. He also mentioned another house he had botched with 5 yards of material and told me "the bad review wasnt worth fixing it." This was after speaking to the wife and repeatedly being asked "well what do you want us to do about it." I finally got the husband to agree to give me the weekend and "drop off some buckets of the lighter color to mix in if your still unhappy" I gave it the weekend, and rinsed the rock several times as instructed by the owner despite ordering "clean" rock. It did nothing, its absolutely the wrong rock. Upon calling- I was now told despite the rinsing and giving it the weekend and texting pictures of what is CLEARLY a different rock. A refund was the best they would do and I needed to drive down there to get it. Not only that, but the delivery would NOT be refunded, because "that happened." No buckets of rock, no replacement yard, no offer to pick up their mistake. In fact, during the refund the owner said "I really dont think i should do this" to imply they still werent wrong. I really hope YELP allows me to post a photo after this to show you all how distasteful the lack of ownership was. USE SUTHERLAND DESPITE THEIR FLAWS.

I needed bark delivered for my rental! David was fast professional, knowledgeable, good at math,…read moreand friendly! Thank you for the last minute help! He could back his truck and trailer into my tight little yard and dumped it right where I needed the bark making it easy to spread. He had lots of options for me to choose from: he also helped me make the best decision

One of the worst run businesses in Chico. They do not stand behind their installers and are openly…read morehostile to finding resolution. I would strongly recommend avoiding doing business with them.

Very friendly and helpful salesman, Tyler, and installer, Sam. I love the flooring I picked and it…read morewas installed very nicely, looks great!