Valley Regional Transit had me waiting outside for 2 hours with false incorrect hours because they couldn't just say that Google Maps is effy and inefficient and sometimes gives the wrong times while providing me the costumer with the CORRECT times on the schedule for Bus Route 42. The responder on staff named Dylan only helped by saying that All the Bus Stop Information he asked for or Bus Stop 42 in ID Numbers and Letters did not align with the times I was asking about and did not have the capacity or skill to give me the correct time stamps. Instead told me he was not going to contact a supervisor or manager as requested by me, and that the Bus 42 Stop Route DID NOT exist. Referring to me finding the route to Stop 40 Route because he did not learn the Bus Route Schedule correctly and confused the two. Leaving me out in the hot summer sun near 4th of July season for 2 hours plus the walk route I then had to take that would add another 40 or plus minutes to my body out in the hazardous heat. Dylan, hung up on me, and left me to feel like a failure to know his knowledge me an unfamiliarized local of Nampa, ID Happy Regional Transit Center Costumer to think about my wrong to provide all the right information and receive all the trust that ALL Transit workers are right and the costumer is wrong. And hope he must have had to give him the badge to be higher and more knowledgeable than the costumer to let it go and not provide a voicemail to the office center. I left one anyways. All recordings are kept on records for training purposes. Dont worry, Dylan, those recordings are part of training and not an instant dismissal. Getting Fired I refer to. But Please, Dylan work on your training and do not use your position to blow up. read more