I am honestly so disappointed. I contacted Katrina Hegge at Harmon at the recommendation of my…read moresister's coworker. My sisters and I are trying to plan a big trip to Greece in September for my 40th birthday and emailed her in the middle of February. At first she was very responsive and we were able to provide all the information she needed to start putting together an itinerary and quote. And that's about where it ended. The first time she said she would get back to us, we never heard from her until I emailed her a week and a half later asking for an update. She said she was putting other trips together and that she would have everything together by another date. That date came and went and again nothing until I emailed and asked for an update. At this point it's a month later on 3/19/24 and she said she would have the finalized quote by 3/21/24. Never heard from her and I emailed on 4/2/24 saying that if she doesn't get back to us by the end of the week then we were going to pursue other options. She finally emailed back on 4/5/24 and just said "Hey here's the quote for flights, hotels and activities" never acknowledging her lack of communication or anything! So I go back on Harmon's website, willing to give another chance, and find a different agent, Holly McLean, who, in her bio, states she specializes in Greece. We thought it would at least be worth it to reach out to her and see if she'd be able to help us. Well that was 4/9/24 and here we are 4/15/24 and still haven't heard back from Holly. We are five months out now from a big trip and have to start all over and plan it ourselves. DO NOT WASTE YOUR TIME AND CONSIDER HARMON TRAVEL FOR YOUR NEXT TRIP!!

What a waste of time. I had emailed Katerina a number of times. Regarding our trip dates and…read moreinquires regarding her recommendations. She said she had emailed me information, never received it. Asked for her to resend it. No response. By this time our trip was a month away and I had to start making my own reservations. So upsetting, I really was excited to get some help and was happy to pay for services.

I called the Tripple a and Jake came to fix my car he so knowledgeable and polite and helpful. I…read morewill always recommend to all my family and friends to use their expertise and they are located in meridian. 1139 e Fairview. He did excellent job .

Short and Sweet: Don't use AAA, they are horrible and make you wait 4-5 hours…read more What actually happened: I requested a tow at 1630, and was told that it would be either 90 minutes to 2 hours. Which is already absurd for AAA even when they use contractors. But fine, I wait. 2 hours go by....nothing. No phone call no text no updated arrival time on the website. I check the scheduled time and it still says at 18:40 even though it was well past 19:00 at this time. Anyways, I call back and they tell me that now they "don't know" when a driver is suppose to reach me! Wonderful news. But whatever I waited another hour and Still. Nothing. So at this point i'm shocked because AAA is known for hour service maximum, and it's not like i'm in the middle of nowhere, i'm 5 minutes out of boise. This is where CANYON COUNTY TOWING comes into play in a more direct fashion...I call back (3 hour mark) and almost lost my mind when i heard the dispatcher say "your driver said he can't get to you" and is unavailable. So after 3 hours of waiting and having this driver assigned to me over 3 hours ago he now can no longer get to me. 5 minutes outside of boise. They then say that NO ONE can reach me and that this now will be a code red and they have to find somebody else to tow me and can take up to if not over another hour. All in all I have been waiting on the highway watching cars fly by at 80+mph for 4-5 hours. And now must wait another hour for another driver. If this is how Canyon County towing handles their business as a contractor I can not imagine how horrendous it must be to request a tow directly. Stay away at all cost, and stay far far away from AAA and any contractors they use.

To update and be fair, Jet Blue sent an email confirming that they had not contacted the travel…read moreagent about the changes to our flights. I do apologize, the blame was on Jet Blue, not the travel agent, not updating flight information.

From the owner: We help busy people choose, plan, and book vacations that fit their personal travel style…read more With hundreds of vacation options to chose from, we will save you time, effort, and money. We make travel simple, worry-free, and enjoyable.

Soonie is is absolutely the best, having helped us for over 39 years in 50 counties we traveled…read more She assisted us and went above and beyond countless times! We would never travel with any other company or agent. The owner (Kevin and Evelyn) are superior in their hands on approach and caring attitude about their clients.

I had been using Global Travel for years. I have no idea what happened to their customer service…read morebut things have changed in the last year. My advice is to forget these clowns and pick another travel agency unless you're into a smug attitudes coupled with horrible customer service.

Karen was was very helpful with our trip to San Pedro Belize. There were some issues with our…read moreflights and she took care of them for us. Karen made sure that we were taken care of when we arrive in Belize. The trip far exceeded our expectations. Our porch was right on the ocean and the trip was unbelievable. I highly recommend the Travel Centre.

Spoke with Karen about a trip I'm planning to South America. She was able to provide great…read moreinformation about travel planning, vaccination requirements, etc. Incredibly helpful. I'd highly recommend Travel Centre when planning your next trip!

Nick and Brandon went above & beyond to help me secure the Four Seasons preferred traveler…read morebenefits. They were responsive, clear with their communication and Brandon even emailed me at 9:00pm at night before the day of my trip to let me know he was able to attach the benefits to a reservation made a month ago. I've worked with several travel advisors over the years and Nick & Brandon are truly the best I've worked with. Ken

I found Nick and Brandon to be extremely rude and unprofessional and the worst travel agents i've…read moreworked with. They ask you to pay $500 BEFORE they begin helping you. After sending $500 they send you only 4 options with the names of the hotels and nothing else (you can find this info for free on any travel site) It was not a personalized experience at all. With the 4 options, they only give the names of the hotel and you basically have to do your own research on the hotels to see what they offer. (I thought that is what a travel agent is suppose to do?) No information on excursions, amenities, no personal research done by Nick and Brandon catered to what type of hotel/experience you may like. Literally nothing. I didn't like the 4 options they sent and explained i'd like to see a few more options, and they became increasingly rude and basically said "this is all we've got for you" and did not want to help further. I guess when they take $500 beforehand whether you book a trip or not, they don't really care after that to give you a good experience since they already took your money. Stay away from this company.

This was mine and my wife's first visit to Europe. We booked the trip through Vista Travel agency…read moreand had a 16-day Portugal/Spain planned with a group of 17 other travelers that included the owner of Vista Travel, Cathy Evans. Here are some of the things that happened on our trip: * Cathy brought up politics during our first group meal, prompting us to ask her to leave politics aside while we enjoy our trip. Bringing it to her attention only caused her to more frequently bring up her political views. * Frequently if we saw someone doing something dumb or silly, Cathy would retort back with "must be Canadian." For example, there was a sign at a spot near a cliff on the Atlantic Ocean that clearly said no trespassing. When I mentioned how ridiculous those people were to disregard the signage, she kept saying, "oh they're probably Canadian." * When our tour guide mentioned that the American Embassy in Lisbon built a beautiful wall around their campus, Cathy loudly said, "I wish Trump would take notes!" This was the first of numerous statements she kept making about building walls. * Our Portuguese tour guide was with us for 13 days. Cathy refused to learn his name properly. Because she couldn't pronounce João, she decided to just call him J-Wow. * Cathy openly mocked the accents of all the tour guides we had, openly and to their faces, while speaking broken English to members of our group. * Cathy was condescending to almost every member of our group at some point, and regularly condescending to the select few that weren't on her side of the political spectrum. * Cathy: "Why do they have to call it soccer in America? Why do we have to change the names of everything? It's probably because of those flaming liberals."?!?!? * When our tour bus was parking next to another tour bus that was unloading Asian tourists, she yelled out, "two points for each Japanese" referring to people. When several told her how horrible that was she said, "ok, then ten points for Chinese." * Cathy got everyone little red bandanas to take for our day trip to Pamplona (famous for the Running of the Bulls). My wife put hers in her pocket because she didn't have anywhere to tie it. It fell out at some point and another woman from our group picked it up to give back to my wife. Mike, Cathy's husband grabbed it out of her hands and said, "If she can't be responsible enough, then she doesn't deserve it." When we found out what had happened, my wife asked Mike for it back. He then informed her Cathy had it. When my wife asked Cathy for it back, she wouldn't look at her, but scoffed and threw it in her face. * Shortly after the bandana incident, Cathy couldn't figure out how to get back to the bus. Another woman on the tour knew exactly where it was and said so. Cathy completely ignored her and continued to try to find it on google maps. Several of us decided to go ahead since we also knew where the bus was. Several people reported back to us that she said "I don't care a flying leap if they follow that little f***er" (referring to me). * The next day, Cathy knew we were upset about the previous day's events. Instead of apologizing or making things right, she refused to talk to us, tell us any information that we needed, and kept making comments like "Oh, I might offend someone." or "some people have to be so sensitive about everything." Once Cathy figured out that we didn't agree with her politically, she went out of her way to bring up politics as much as possible. She would glance over our way when making these comments, appearing to look for a reaction. She did her best to isolate us but ended up dividing the group and making many people uncomfortable. Political discussions in mixed company are not a great ingredient in international travels, and the owner of the travel agency should not be the one bringing up such divisive topics. I would not recommend using this agency solely based on the owner's behavior on this trip.

I have used Vista Travel on a few different occasions and have always been completely satisfied…read more Cathy, the owner, really knows the travel biz! Most recently, I sought her expertise for a trip with my extended family (I was looking to take a vacation with my family of four AND my parents--throwing around many options from a trip back to the wine country to a cruise, which was what we ultimately decided upon). Always professional, Cathy helped us navigate the intricacies of traveling with seniors and children. I couldn't have been more pleased. The prices she has quoted me have always been competitive and, most importantly, she is incredibly knowledgeable. She thinks of things I wouldn't have even thought of asking about. I also have referred a friend to her (which I'm always a little apprehensive about) to help plan his London adventure and he reported to be entirely pleased. He said that the flight she booked him was the same price as the cheapest flight he could find online with a much better itinerary (phew!). So, if you're looking for an adventure and would like someone else to do all the work for you (finding flights, travel itineraries etc, etc, etc,)--call them!

I have used for all my business and personal travel needs for about 10 years. Great service!read more

Lori was great to work with since she's kind and flexible. She found us a great hotel to stay at…read moreduring our mini-honeymoon on Maui, the Hyatt Regency. Who wouldn't love a luxurious hotel that has penguins in one section of the grounds?!?! We had great views of the landscape from our room and enjoyed our stay there. The location was great since it was by the ocean with incredible views of the mountains to wake up to, yet still near a shopping center that had an outstanding restaurant called Monkeypod Kitchen. The hotel was also located pretty close to Lahaina, which is a cute town and one of the highlights of Maui. This was one of the nicest hotels I've ever stayed at! The hotel had nice staff and was clean enough for my picky standards. Lori was great to work with, and I'd definitely recommend Luxiva Travel to other couples or families looking to add elegance and comfort to their travels.

From the owner: We delight in crafting luxury, bespoke itineraries for the discriminating traveler. We custom…read moredesign each and every experience, all you have to do is pack your bags!