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    Valley Memorial

    4.7 (14 reviews)
    Open • Open 24 hours
    Updated 1 month ago

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    8 days ago

    Business owner information

    Photo of Haik T.

    Haik T.

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    2 months ago

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    20 days ago

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    Photo of Mel M.
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    5

    20 days ago

    Great service, helpful people. Funeral arrangements were well thought through. Great value.

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    20 days ago

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    Photo of John C.
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    3 months ago

    Amazing service i found them on line they pick up the phone evertime i called thank you for everything you have done.

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    1 year ago

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    4 months ago

    it is very bad service , they rush people to end service and they are rude and arrogant. don't trust their services

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    2 years ago

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    1 year ago

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    2 years ago

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    Photo of Tina K.
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    3 years ago

    Business owner information

    Photo of Haik T.

    Haik T.

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    2 years ago

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    3 years ago

    They have great service very professional and responsive. Very caring people are working here.

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    Ask the Community - Valley Memorial

    Review Highlights - Valley Memorial

    “During a difficult time the last thing you want to do is worry about dealing with memorial service details.”

    Mentioned in 5 reviews

    Read more highlights

    Anubis Cremations

    Anubis Cremations

    (181 reviews)

    Atwater Village

    I arrived to pick up remains of a relative and noticed that street parking is limited, so you might…read moreneed to park at a pay meter in the neighborhood.I was greeted by a friendly woman at the counter who retrieved the urn from the back office.

    Thank GOD for for Wesleigh at Anubis. She was amazing and so helpful. My sister had Neptune Society…read moreoriginally pick up our auntie's body from the hospice center. After the pickup we were told that a representative would reach out to us the following day so we could start making arrangements. They didn't call till 3 days later even after leaving them multiple messages! Imagine not knowing what's happening to your loved one or where they are located after they died. Our assigned rep only called AFTER I switched to Anubis Cremations and had arrangements for the body to be brought to their facilities. Wesleigh was so easy to work with. She picked up my call right away and took care of everything. She communicated every step of the way. I told her that my uncle who is a priest will be arriving in 2 weeks and we would like for the cremation and memorial service to happen while he was here. She mentioned that it's a very tight schedule but she would try to make it happen. And she 100% delivered!!! Within an hour of my initial call she had my auntie's body arranged for pickup, she sent paperwork to us and the doctor so she could start the process of filing the death certificate. The church where we wanted the memorial service wouldn't let us reserve a time till they had a cremation date. We were able to get the cremation date within a few days. We opted for a private open viewing at the crematory in Van Nuys. The crematory only does night time viewing which worked well for us since our family is busy working during the day. Wesleigh's coworker Jonathan took great care of us at the viewing. The place had a room for up to 15 people where family members could sit with the casket prior to the cremation. They dressed our auntie in her formal barong and jewelry. We were allowed to provide flowers, letters, and mementoes in the cardboard casket. Jonathan gave us sharpies so we could write notes on the casket. There were aslo tissues and an easel for our use. Although the viewing was technically 15 minutes, we were not rushed and were given about 20-25 minutes to do a prayer service and say our goodbyes. And then Jonathan and another employee wheeled her into the crematory. We watched them place her casket in the "oven" and once the door closed we left. They even allowed us to live stream the entire time we were there to our auntie's relatives back in the Philippines. The following day Wesleigh delivered the ashes to the church and she provided the letters and instructions we needed to bring the ashes back to the Philippines. We were also very happy with the urn we ordered from Anubis. It was engraved and had a photo of our auntie. It was perfect. I can't thank Wesleigh and Jonathan enough for providing an outstanding service that was stress-free, efficient, compassionate, and super professional during this difficult time of grief. I whole-heartedly recommend Annubis.

    Crippen Mortuary - La Crescenta Mortuary & Chapel

    Crippen Mortuary

    (38 reviews)

    If I could give zero stars, I would…read more DO NOT bring your loved ones here, they couldn't be more uncaring. In fact, they do everything in their power to make your grieving process exponentially harder. My mother died in 2023 and I, being the only local child, had to handle the arrangements. Having never done this before, my uncle prepared a list of mortuaries for me to call. Lacking the faculties to spend the time to really vet a place - as my mom had JUST DIED - I called the first one on the list - Crippen Mortuary. Worst mistake I could've made. I don't see Clare on their list of staff anymore, which is good, because she was an absolute nightmare. First, my uncle's house doesn't have the best reception, so my call wasn't coming through very well. Clare said, "I can't hear you, you'll have to call back" and hung up. Should've left it there, but I wasn't thinking clearly so I went outside and called again. This time, she was friendly enough, but it wouldn't last. The coroner decided to do an investigation, since the cause of death was unclear, and seeing as LA county only has 1 coroner, they can get kinda backed up. Long story short, we waited about a month until they could do an autopsy, and my mother's body was transported back and forth a couple of times due to miscommunications between Crippen and the coroner. Ultimately, they began to pressure us to cremate, WHILE THE INVESTIGATION WAS STILL ONGOING. Ultimately, we decided to take our mother's death care elsewhere, as they were not sympathetic to our situation in the slightest. Clare even THREATENED TO HOLD MY MOM'S BODY HOSTAGE until we paid them - which is SUPER illegal. Long story short, it seems Clare is no longer there, but honestly, I got a similar vibe from the owner Robert when we spoke with him. Leave your loved one's death care to someone else, these guys have no sympathy for grieving families, which is a bit surprising considering their area of business.

    The staff were heartless and clueless with me and my family. My ex husband and I lost our son and…read morethey were recommended because they are the only funeral home that I know of in the town I grew up in. We lost our son in a horrific accident and were in shock, but it didn't phase Crippen staff. They were insensitive, they didn't explain the ID process prior to cremation. Because of their lack of communication I was led to believe that he would be ID'd by just the tag he had entered their facility with. After hearing horror stories of mixing of remains and what not from other facilities I panicked. They ended up causing a delay in the cremation from the originally scheduled day. They took it upon themselves to cancel the cremation and they kept insisting that I was asking to watch the cremation being performed where I would need to pay $1000 to be present. I wrote a clear email that this was not what I was asking, that I did not authorize a delay in the process and that I simply wanted to make sure that I pick my babies remains up and not some mix up. This delay was so stressful because I had already mourned the initial date of cremation and having to relive that was heartbreaking. We had family with us the whole time so that we didn't miss anything knowing that our minds were going to be all over the place, but even with having reinforcements Crippen still managed to give us a horrible experience. The cost of cancellation ended up costing $1000. It seems like they just wanted to extra $1000. Also, we had initially asked for a viewing which now I guess only covered up to 3 people, we requested that service so that someone from the family could physically confirm it was him since he had been identified by the morgue by a photo I sent of what he was wearing last. The day of the "viewing" which we hadn't intended for the entire family to show up, but there were more people than we planned. I understood that we overlooked this detail, but the rude owner decided to bring it to my sons dads attention in a very confrontational way when he could have told someone else in the family when it was clear that the family member was handling the finances since we were too distraught. They also insisted that the delay in receiving the death certificate was because a cause of death hadn't been determined when I had a physical link from the health department stating his cause of death that was easily verifiable. At some point the lady scolded my son's dad claiming he had come in the night (which was just at their closing time around 5 or 6), but my son's dad was too exhausted to argue with her. On top of this being the worse single thing that can happen to any parent, Crippen found a way to make it worse. I'm sure I'm missing some details of how awful they were, but this is the gist.

    Forest Lawn - Glendale

    Forest Lawn - Glendale

    (230 reviews)

    Tropico, Glassell Park

    I was recently at Forest Lawn visiting a loved one and was having trouble finding their spot. I…read morenoticed an employee nearby and flagged him down to see if he could help me. His name was Louie Fregoso, and he immediately stopped what he was doing and helped me find where I needed to go. Once we got there, he even asked if everything looked okay and if there was anything that needed maintenance, which I honestly wasn't expecting. While we were talking, I realized he had actually directed a service for someone I know before. I remember them having nothing but good things to say about how everything was handled, so it was nice putting a face to the name. Louie was really patient, professional and just genuinely nice to talk to. He never made me feel like I was bothering him or like he was trying to rush off. Considering the reason most people are at Forest Lawn in the first place, that kind of compassion really does make a difference. Funny enough, I ended up randomly running into him outside of work later on and recognized him right away. I went up to thank him again because I really did appreciate how he treated me that day. Definitely wanted to give Louie Fregoso the recognition he deserves.

    Unfortunately, sometimes you have to go to accompany friends in their final journey…read more Given the solemn nature of this, I will keep it brief. The place is serene, the grass is green and the old church has a human dimension. The service is very professional : enough said!

    Always There Funeral & Cremation Services

    Always There Funeral & Cremation Services

    (67 reviews)

    Northwest District

    A dear friend passed away and in search of local cremation services I found Always There Funeral…read moreService in Burbank. From the very first phone call they were kind, patient and professional. The ashes were shipped out of the country and they handled all of it. They communicated each step of the way (even tracked the shipment and notified me when it had arrived). They made a very difficult process easy and comforting. I would highly recommend Always There Funeral Services. I hope I do not have to reach out to them again in the near future but when the times comes I will be reaching back out to them.

    I cannot thank Pierre, Vahik, and the entire team at Always There Funeral Services enough for…read moreeverything they did for our family. When my father-in-law passed away in Orange County, our wish was to bring him back to his homeland, Iran, to be laid to rest in his hometown. Pierre helped us from the very beginning with incredible kindness, compassion, and respect. He quickly arranged transportation from Orange County to their facility in Los Angeles and made sure my father-in-law was treated with dignity and care. For the remainder of the process, I worked primarily with Vahik, who handled the extremely complicated international arrangements, permits, documentation, and transportation. Communication was always clear and transparent, and we knew what to expect every step of the way. When political developments unexpectedly suspended flights into Iran while the journey was already underway, Vahik and the team did not give up. They coordinated new documentation in Turkey, found an alternative route to an airport near the Iranian border, and arranged ground transportation so our family could receive my father-in-law and finally bring him to his hometown. During one of the hardest times in our lives, they took an enormous burden off our family. Their compassion, professionalism, communication, and determination to find a solution were truly exceptional. Most importantly, they helped us fulfill our final wish for our loved one and bring him home with dignity. Our family will always be grateful to Pierre, Vahik, and everyone at Always There Funeral Services. I highly recommend them, especially to any family facing the difficult process of international transportation and repatriation of a loved one.

    Natural Grace Funerals and Cremations

    Natural Grace Funerals and Cremations

    (83 reviews)

    Brentwood

    AMAZING experience during one of the most difficult times of my life. Shari, the owner of Natural…read moreGrace, was incredibly compassionate, helpful and respectful through the entire process. I was comforted mentally and emotionally from the moment I contacted Shari regarding my mother's cremation. They patiently were on hand to respectfully transport my mother from her apartment and were on hand to help with all the final arrangements. Shari was even gracious enough to deliver my mother's ashes to me in person in a beautiful wooden urn in time for us to place her into her niche at the cemetery. No one wants to think about the time when we have to figure out what to do when a loved one passes. But in one of your most difficult and challenging moments, Shari and her accommodating and helpful team were itruly heaven sent! Thank you so much Shari, Tawny and Gabe for everything. You are so incredibly appreciated.

    I want to express my heartfelt gratitude for the tender care and compassion NATURAL GRACE showed my…read moremom and our family during such a difficult time. A special thank you to Ron and Yvette for their gentle presence when they came to our private home -- their kindness and willingness to share their own story of loss brought comfort and connection when it was most needed. I am also deeply grateful to Shari, who went above and beyond by keeping our family updated throughout the process. Her thoughtful communication and the photos she provided for verification gave us reassurance and peace of mind during an emotional time. The Level of Care, Integrity, and Attention to Detail from your entire team at NATURAL GRACE reflects a standard of service that is truly Exceptional and Increasingly Rare. You not only handled everything with professionalism, but with genuine heart -- something that cannot be taught or measured. Please know how much NATURAL GRACE's dedication meant to us and how grateful we are for the way you honored my mom with such respect and grace.

    Valley Memorial - cremationservices - Updated October 2026

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