Very good. Easy to order and very fast with delivery and pickup. Communication was very good as well. Will use again! thank you

This is the 3rd year we've used them for a birthday party. Every year we change or add things and always the customer service is amazing. The first year we were uncertain if a certain size water slide was big enough and they offered to set it up and if it wasn't what we wanted they would show us alternative options and go back to get a different one if we wanted. Last year we ordered a different set up entirely, and same offer. This year we added canopies, tables and chairs on top of the same jumper from last year. They were on top, had a quick set up and left us panels for the canopies just in case we'd need them. Pick up this morning was just as seamless. We will continue using them and always recommend them to everyone read more

Hands down the best jumpers! They always accommodate our needs and the best costumer service. If I could give 10 stars I would! Highly recommend. read more

Great company! Professional, accomodating, and average pricing. They were prompt and quick with set-up and pick-up. I would definitely use them again. read more

Valley Jumpers - Fun times. - Party & Event Planning Near Me

Rented a jumper for my daughter's birthday. Wasn't too happy with the jumper. Customer Service: pretty good. We ordered thru text and they were responsive. The kids who dropped it off and picked it up we're in the "window" 8-10 am & 8-10 pm. They were coo. The jumper: not too happy. There was some molding or something in the jumper below one of the nets. Dirty dirty. Outside looks clean. There was a few holes. Stitching was busting open. I guess Im rating it 2 stars because the main thing is the quality of the product. read more

Easy to work with. They even left the bounce house until the next afternoon. It was during the off season tho.

I was able to book a water slide with fairly short notice. They delivered and set it up and it was worth every penny. The kids had a blast!! They returned to pick it up. Easy party fun. read more

A little slow to respond but excellent service and jump houses. I would rent from Valley Jumpers again for any of our events. Thanks guys!! read more

Quick response time great prices. I have been using their bounce houses for a few years now and I am very happy with them. They are always clean and show up when expected read more

We had a great experience with Valley Jumpers. We called last minute to get a jumper and they were able to accommodate us. They dropped it off on time and picked it up the next day. We got to play on it after the kiddo went to bed and even the next morning. The pick/drop off team was very friendly and the jumper was clean. We will definitely be using them in the future. read more

The absolute best place to get Jumpers from! They have the best customer service and selection of jumpers.

Great! super reliable and on time. I enjoyed doing business with him and would do it again!

This is it!!! No need to look further. I called they text me a confirmation and showed up right when they said they would. Kids had an amazing time read more

I was not given back my $50 deposit ! So please be aware when the owner asks for a deposit. The first time I rented a waterslide with them everything went well, but the second time I was asked for a $50 deposit for the same waterslide I rented the first time. Anyway I didn't think anything of it, so I complied and gave the $50 deposit. The day that I ordered the rental the workers didn't tell me that the deposit is included in the final total, so I paid full price plus the deposit. I ended up paying $345 for a $295 waterslide. On top of that we were kind enough to tip the two workers that came out $30 each !! Just beware. Also if this happens to you don't stop until you get your money back! I've tried twice. The second time he told us that he would have it handled but nothing ever happened. $50 isn't the biggest amount of money but that's a bill that could have been paid. Ok so I was never told that the deposit is going to be included in the final total, there's been places that I made a deposit and got it refunded after. As a owner in my opinion, you should have made that clear for me and this all could have been avoided. We just double checked and you never called us back not even once! We are very honest people. This is the last time I talk to you about it, we are very frustrated with how you handle situations but at least you'll be more careful for future customers. read more

Valley Jumpers - Party & Event Planning Near Me

We just used Valley Jumpers for my daughters 5th birthday. They were very easy to work with, prompt and responded quickly. We even had a very last minute issue and they were able to accommodate that. No issues with our rental whatsoever and they were priced well. I will definitely consider using them again in the future. read more

Valley Jumpers was great to work with. The owner was very responsive to my messages and and answered all my questions. I felt like the price was very reasonable and appreciated them working with me when I had to change the party time. The two guys who set up the bounce house were very friendly and efficient. I was also very pleased at the fact that the bounce house was clean and new looking. I will absolutely go back to Valley Jumpers for my next bounce house rental! read more

BY FAR the best jumper business in the Valley! Easy to contact & schedule, quality jumpers & great selection, and friendly service. Easily the number 1 choice if you are throwing a party or event. Shout out to the owner Eric for always coming through! Highly recommended!! read more

BEWARE IF YOU'RE RENTING ON SUNDAY! They don't tell you ahead of time that they spend the morning picking up rentals from the day before, so if you plan a party that starts at 12, they won't get there in time. Even if you give them plenty of notice (as in at least 3 days notice) that you need them by 11am. I was told days before that they would be able to deliver by 11. I rented a small canopy, 5 tables, and 30 chairs, so it wasn't a very large order. I called at 11 and was told they were on their way and would be there in 30 minutes. 30 minutes later I called back since they still were not there. I was told "They left 15 minutes ago and should be there any minute." I asked the manager to call them just to see where they were as I still had decorating to do and 30 minutes before guests show up. He basically refused and was rather rude about it. 20 minutes later they STILL have not shown up so I call back and cancel, telling them my guests are starting to arrive. I'm lucky I had a friend that pulled through last minute. PUNCTUALITY MATTERS!!! This company needs to adopt a better business model. I HIGHLY suggest you look elsewhere. EDIT: I'll add since the owner has responded: I was told about this picking up Saturdays orders at 11:45am the day of my party, which was supposed to start at 12, from the owner himself and that was the first I heard of it. Maybe if you know you have 60 orders on a Sunday, pick up orders for early parties on Saturday or inform your clients before the day of their party that there is NO GUARANTEE to receive your order before "1pm" as you all "spend the morning picking up orders from the previous day." And make sure your employees know to communicate that with your clients. There was a huge lack of professionalism here and some serious miscommunication. I definitely will not be returning. read more

Awesome customer service from the people over at Valley jumpers . They were professional, clean, and quick . I liked that everything was settled via Instagram I seriously didn't even need to get on the phone with anyone. The guys showed up to my house a day prior of my event to make sure the canopy, and jumper were set up in the right place . Thanks valley jumpers , I'll definitely be contacting these guys again whenever I need them. read more

Great service. They responded very quickly and were very helpful. Will definitely be using them again for the next party.

We got the large 22 ft slide for my 14 year olds bday party and it was a dream for those big boys! Haha they scared me bc they were having so much fun m!! But valley jumpers was super accommodating, sweet, prompt and fun! Definitely would use them again!!!! read more

We hired Rocha's party rentals, I gotta say we have hired party rentals companies before, but the owner of Rocha's was very professional very punctual, great customer service, was very accommodating as well. One can say that's their job, but truth is not everyone has great customer service. I highly recommend them. And we will definitely used them in the near future. Thank you again Rocha Party Rental! Well appreciated read more

My mom order there slide a couple months back all of our family had so much fun definitely recommend it they were so nice and polite.

Best rental business! Wouldn't want to go anywhere else. Great customer service, professionalism and availability! We've been customers since 2018 & definitely recommend without a doubt! read more

Delivered exactly what I asked for, on time, with no equipment issues (clean and functional bouncy house). I had a last minute request and they accommodated my request quickly and came through as promised. Very leased with this vendor. read more

My family and I last minute needed a jumper, tables, and chairs on Thanksgiving and Rocha Party Rentals was there to help! He was very professional, very flexible, and gave us a great deal! I also mentioned the time I needed the equipment and he was there more than on time for us to set things up! I highly recommend!! Thank you again for your 5 star business! read more

This place has the best customer service. Eric came on time to drop off a waterslide we rented for a party. He was so polite and friendly. You can't beat their prices. We will definitely be using them again for our future parties read more

prices are reasonable, staff is really nice, jumper was clean, and they're dependable.. easy to coordinate drop off and pick up with the owner, had no issues with communication.. will be my go to for all bdays and events read more

Great service, friendly staff, and jumper was clean. We will be using them again very soon! Lots of FUN!

I needed a bounce has on a Sunday last minute and Valley jumpers was able to accommodate me! I have used this company twice and I highly recommend them, very professional and reliable! read more

We have been using Rocha party rentals twice now and I must say we are very pleased with their services. Water slides, canopy, tables and chairs are always clean. Honestly that's a huge factor for us. Eric is very understanding and always on time. We definitely recommend Rocha Party rentals! read more

They were amazing. On time. Definitely affordable. Super friendly. I called in just the day before the party and they made it happen. They will be the only place I will go to for now when looking for a bounce house. read more

Booked for my daughters party loved the service, the price and everything. Next year I'm booking again thank you for your service

Theses guys are the best in town they knew what would I like for a party they drop off and picked up as usual they love their customers. I'll make sure everybody knows about them they about have more customers row in everyday thank you guys you guys rock read more

We asked if we could keep the water slide until later they said until 12 pm. They then proceeded to pick it up at 9 pm earlier then they had said in the first place. Very bad customer service. read more

I found valley jumpers through face book and was very impressed their response time was quick and they were able to accommodate me even though I waited till the very last minute to book the water slide and order tables and chairs which were very reasonably priced! They showed up on time and set up fast I would definitely recommend them!! read more

My mother in law needed a jumper, tables and chairs last minute, Valley Jumpers delivered. Great customer service and affordable. We Will definitely be using them again for our next event. read more

I used Valley Jumpers this past Saturday for my daughter's birthday and I was very pleased with the over all service. The website is very easy to use, straight to the point. The person I was in contact with was very nice and responded to my text messages faster than what I expected. Their was a little hiccup with the times we had set for drop off and pick up of the jumper but not enough to dock any stars. The young men that dropped it off and picked it up were very polite and help full. I will definitely be renting jumpers from here again. Definitely recommend. read more

Eric with valley jumpers was very helpful while planning my wedding! I was able to book with a fairly short notice, and wasn't sure how many guest and he gave me the option to change number of tables and chairs needed up until the last minute. I liked that I could text him to book everything, his responses were always in a timely manner! When tables were delivered, one was broken, luckily we were able to fix it on our own to still utilize it because we didn't realize it until after they left. Super friendly and easy to work with! Just make sure you set up precise times for drop off and pick up, there was a little confusion with that on our event. But they got it taken care of! I would definitely use them again if I need to rent tables and chairs for any event, super reasonable pricing!! read more

We had a great experience with Valley Jumpers. Eric was a great contact person-he responded quickly and was always friendly. They had a great price on jumpers...even as a last minute addition to our 4th of July party. The only reason for 4 stars instead of 5 was the timing of the pick up and drop offs were not what we had originally discussed. I was home, so it wasn't a big deal, but it would have been nice to have the correct times. Overall I would recommend Valley Jumpers and I would definitely use them again when we need a jumper. read more