I should have read the reviews. I just bought 45 acres to build 9 houses here in Grants Pass. For a…read moresmart equipment rental business owner this would be an opportunity to make money off of a $5.5 million project. But instead, this guy made sure I don't come back. First, he charges me twice the delivery fee as everyone else in the area. Then, his driver drops off the backhoe a mile away from the construction area and doesn't even call to say its there. I have a crew on the clock sitting around waiting for 2 hours. I finally call in to see where the backhoe is and with a rude tone he tells me its dropped off. No apologies for not calling when I specifically asked to be called by the driver. This is a CAT backhoe I rented. I have a 25 year CAT operator on this job. As he gets on the backhoe, the joystick settings are in John Deer mode which is the opposite of CAT operations. The manual was for a newer CAT and did not have the correct instruction on how to change it to CAT mode. I called in to get his help and he offered no help. Unfortunately we only managed to get a little work done since the CAT operator had to work in reverse mode. No compensation offered. Monday morning I sit and wait for the driver to show up to get the backhoe after I get a call from them saying to bring it back to the street. After 2 hours of sitting and waiting, I called to see where the driver is and he says, "we'll get there when we'll get there". The following day I call to see if he has refunded the deposit and he said he has not yet checked the backhoe. He said he was on his way to do it now. 2 days later, still no call and he does not answer his phone. Take my advise and DO NOT RENT HERE! Its time to teach this old timer how I deal with guys like him. The charges are disputed and I will hire guys to stand outside his entrance with signs that say don't rent here. I will not let this jerk continue to do rip good folks off.

Don't waste the time it takes to pick up the phone to call them. Double billed, triple billed this…read morelast time. Good luck trying to get a refund! Crooks. They said we damaged the equipment which we kept under video surveillance 24/7 and had the proof it was never damaged by us. Told me it was my driver that damaged the latch that they charged us $400 to replace! SHADY! Don't waste your time or money.

We rented a sod cutter today. Sean was helpful, friendly and reasonable about the return time. The…read moremachine worked great! It was a good experience!

The trencher machine was in excellent condition. Staff was prompt and friendly. The price was right…read morefor me. The building is neat and tidy. I had no problems at all and I value having such a convenient place to rent tools that I would never be in a position to purchase.

The yard is clean and easy to navigate. Staff is friendly and helpful. I was picking up tracks for…read morea friend's piece of equipment and they loaded it up for me and they made it 100 miles in the back without an issue. I would definitely go back for any equipment needs

Where do I get started. When you want to rent equipment, when you need to rent equipment, come here…read morethis place is literally my gold standard for how I judge equipment rental. Robbies a beast The prices are fair and the equipment is superb

We had a situation where we needed a boom lift right away - BULLET made it happen. The staff was…read moreamazing, the delivery driver was super cool and friendly. If you ever need to rent a piece of equipment - I HIGHLY recommend Bullet as a PREMIUM choice!

We typically rent from another company however we needed a larger reach forklift than we usually…read morerequire and our preferred company would have had to send one from another location at great expense. Bullet had a machine available that on the surface should have completed the job effortlessly. Before agreeing to rent we checked with the manufacturer, and they confirmed that it would exceed our requirements. The load chart and operating guide in the machine that was delivered by Bullet also indicated that the machine was more than suitable for our needs. It was quickly discovered that the range of motion of the boom was no where near what was shown on the load chart or specified by the manufacturer nor did the safety interlocks operate at the points specified by the manufacturer. Bullet did send out a mechanic whom within a few minutes stated that the machine was working properly and the load chart and specifications from the manufacturer are wrong. Due to having a crew on-site and a deadline to complete the job in, we had to make due with what Bullet provided. We requested a truss boom from Bullet to match the machine that was provided. What they delivered instead was something else that wasn't approved by the manufacturer and didn't come with a load chart or appropriate securement, requiring us at additional expense to consult with a third party to ensure all components were operated within their limits. It took multiple phone calls to get copies of invoices from Bullet for our internal record keeping purposes. We ran into cost overruns of many thousands of dollars resulting from improperly functioning equipment from Bullet Rentals however we did get the job done safely and on time. There are other good rental companies in the Medford area and I recommend avoiding Bullet like the plague. Horrible customer service and faulty equipment.

Called first talked to Shawn, super friendly. Went down and picked up some heaters for a wedding…read morethat were ordered. Had no problems at all. In and out without hassle and friendly in person as well. Thanks!

I posted a review before but next time I went ot was much better. It must have been an off day so…read moreill go back

Phenomenal service and staff, been a few times now and can't say enough about how smooth and solid…read morethese guys are.

I'm the maintenance tech for 2 properties in Rogue River and for the last year have rented…read moreequipment from Woodville Rental. I have been in the construction and maintenance field for over 40 years and Tommy and his crew are by far the most professional, knowledgeable and friendly rental company I have delt with hands down. If you need anything from a weed eater to an excavator or small engine repair I highly recommend Woodville Rental!

I can't say enough about how awesome this place is. It's a family owned and run business. Which I…read morelove ! And everyone there is so kind and helpful. This is my second time renting from them and I'm now a customer for life. They just continue to be great to rent from. Sidebar, a tree guy wanted around $1500 dollars to do what I did for $300. And I did my uncles yard and another friend's as well. Definitely worth the $. Thank you Graddys

Great customer service, I loved how fast they were when loading and how fast they answered the…read morephone near closing time. They stayed open for us because we were running late. Love this place , would recommend

Best mobile carpet extractors in the valley right now…read more Only mobile actual carpet extractor 1.5 vac power. Does 10 times what a rug Doctor does in one pass, and it gets the penetration. Actually doing the job. Thank you for renting these, used to own an (Ultra) cleaning company.

Great customer service !!! Equipment is newer and in excellent condition.. couldn't be happier with…read moreHarley and the rest of the staff!! I'll be back!!!

Had the equipment and accessories I needed at a reasonable price and when I needed it. Can't go…read morewrong renting here!