This place was so wonderful with my mom who was having issues with her hearing aids. The young lady…read morewho helped her cleaned her hearing aids and worked on her app so she could hear better. Unfortunately she has trouble with them on & off.

The nicest and most helpful office ever! My mom dropped her hearing aid and it was not working…read moreproperly. However she bought them while in another county so we were expecting to pay a hefty fee to fix them. Karisa who took our appointment called the hearing aid manufacturer and after some research, discovered that my mom's hearing aids were still under warranty under an international program. She sent them out to get fixed and it was all still under warranty so shipping and repair was all covered. I would definitely recomend this office. The staff seems to actually care about providing the best service and there is an actual on site doctor of audiology vs a tech which is what you might get at a big retail store.

I needed to be seen by an ENT. I selected AZ Desert ENT after reading the reviews. I was going to…read morebe a new patient so I expected a little bit of a wait to get an appointment, so I was very pleased they had an opening the next day. From the minute I arrived until I left, the staff were helpful, knowledgeable and professional. Check-in was fast and easy. The medical assistant was friendly and efficient. Unfortunately I don't remember her name, please let her how much I appreciate her care. Stephanie Watson was amazing, she eased my concerns and was so gentle to my sore ear. Jacqueline McLeod! Wow! I needed to have a scope done (I hate those things!) She was so gentle and the procedure was quick. Less than 24 hours and I feel much better. I am so impressed with the care I got. I highly recommend this medical group.

They billed my Insurance $1078.26 for a nasal endoscopy that took 90 seconds. Twenty seconds for…read morethe spray to numb my nasal passage ten minutes of me sitting there waiting to get numb with nobody in the room and 90 seconds with the thing up my nose for a thousand dollars. Now I have a bill for $218.88. Where the hell is the doctors or anybody's responsibility to let us know that there will be a charge for all of these massive services when we are going through insurance company and think we have good insurance!? Thank you Blue cross blue shield and thank you, Arizona desert ear nose and throat- for nothing.

I've seen Dr. Taffet since I was a child and now as an adult I feel super confident in him and his…read moreoffice. I went in without a referral to see him for breathing issues and same day he was able to DX me and walk through my treatment plan. I am post op day 5 from my procedure and feeling better than I have in 20 yrs. The office staff was amazing and so understanding when scheduling this procedure. Highly recommend Dr. Taffet and his office.

Made an appointment with these clowns for a ENT visit on 4/23/26. Supplied all requested…read moreinformation, including insurance information. Be advised the computer program will not let you complete the reservation until the insurance information is complete. I get a call in the late afternoon the day before that they are cancelling my appointment with no explanation other than claiming they had no insurance information which they in fact already did. I suppose you have to read English to understand the entries so I'm out luck. I would never consider using this service, nor would I recommend it to anyone else. This company obviously does not take your time seriously.

Great place!! Professional and understanding. Will persistently work to make sure you can hear at…read morethe best level possible.

Welcome Antoine. My service started with Cindy and now Antoine has replaced her. I think he will…read moredo a fine job and has so far! I love the way he educates you about your earring aids and hearing loss. Not only does he explain to me my condition and how much help he can give me but he also explains everything to your mate. Great service with friendly staff! Antoine is there Monday thru Friday.

They pay less and less, making life-saving procedures unaffordable. Worst customer service ever…read more Threatened to be thrown back in queque. Just horrible experiences with Cigna/Healthspring.

The staff are polite. The lobby, waiting areas clean and quiet. CIGNA is a SYSTEMS based care, not…read morea patient based care. That means, 100 different CIGNA persons (and probably China database readers) will know the color of your poop, your eating habits and your "picture"- I was told they will take a "picture" of me when I go in- I signed the first form you fill out upon using them *denying* permission for my picture- whatever that is! In all the years Ive used health insurance, NO one has ever demanded a picture. What are they going to do with my picture?? I went in for a very common yet annoying and painful complaint. Three months later, the complaint is still not addressed nor treated. They kept sending me to labs, labs labs- all for different organs etc, yet my initial complaint was not addressed. I do not believe their labs are correct- either that, or an incompetent person is reading them. I am about to visit another lab of my own, without using insurance, and see if the results are read differently- if so, there will be a call to CIGNA's legal department. I would not be surprised to hear if they are fighting several cases as I write.

Absolutely the worst. Do not do what I did and basically get swindled. Eight Thousand dollars and…read morethe right one never works, the left unit generates ear piercing feedback. They are so completely unreliable. If you have to travel like I do and attend meetings and training sessions, you're just going to end up embarrassed, when they just decide to stop working for reasons unknown. When you stop by the store, they put on a big show, but they never really explain any of the technical issues that could be occurring. They just hand you back the hearing aids, tell you to stop by in a few months. Unfortunately in about a weeks time the units have issues. It's just on going with these things. They told me at one point the units were collecting ear wax. I purchased the cleaning device for approximately two hundred dollars. No change, no help. I contacted the company, and their response was to send me a PDF user's manual that doesn't even address the issue of units that don't operate. The manual only addresses paring issues. So to anyone considering this product, I would have to strongly urge you to explore other options. I'm currently out of the country on business, and I have to stop by a local hearing center, and try to get fitted for something, because these things decided to stop working. This was an Eight Thousand dollar rip off. Don't end up like me.

I have used Miracle Ear for years. Can't say enough about the quality of help and service they…read moreprovide. Anytime I have had a question about h. aids or syncing, they have been very helpful. The staff of efficient and professional. In fact, when I couldn't sync to my TV, they actually came to my home to help. Jack M.

My wife was having so much trouble with her hearing. They tried to assist her but she just couldn't…read moreseem to figure it out. But they did try to help as well as she would allow.

Since I have 2 PhDs :-o (Personal Hearing Devices :-D ), I needed new ones after my original…read moreprovider closed up shop without notifying his customers :-( . Now, the cost of hearing aides are all over the map. While the style will affect the price greatly, I compared prices of a similar model at 5 different stores, and there was as much as a $4,000.00 difference in price for each :-o. And, since I was ticked off with the audiologist that I had used since 2001, I didn't want to have to drive all the way to Mesa anymore. So, after getting hearing test, Zack (unfortunately, he transferred to another store in another state) set me up with a great pair of aides at what I thought is a very reasonable price. Also, they provide the batteries at cost, which at present is $20.00 a box my other guy, was $30.00 a box plus $5 shipping). So, well worth the trip to go there. However, I can't give 'em five stars because other 9 to 4 operating hours Monday through Friday. And, I don't know if the new guy there does it, but one day a week, while the office was open, the audiologist was at another facility and you want.

While the front desk was good enough and the only reason for 2 stars, NP Erbes was a nightmare. She…read morehas terrible bedside manner, she's bossy and intrusive. I went in for one issue and she started to berate me about my hormones. I've seen my own hormone provider successfully for over 9 years and didn't come to this appointment for anything related to my hormones. I thought maybe she had a bad day, but my husband saw her on a different day and when he emerged from his appointment he said "I never want to see her again, that was horrible." Again, he went in for one issue and she decided to focus on his cholesterol at 161 which is not even high. But she began to scribble on her note pad to take fish oil, (he said, I took one this morning and her response was "you should have taken 2) flax seed and get a follow up appointment to have labs drawn again. My husband is 60 years old, 6'1, 195 pounds and 15% body fat, impeccable labs, great blood pressure and very low PSA lab because he takes HRT. I would caution anyone from choosing this provider if you don't like being talked down to, berated and intimidated. I have nothing positive to say except we will never be back in her office again.

Kristina D, DNP is great She responds intelligently &…read morequickly to any issues. THe front desk is also very responsive & professional. THe fact that you can get blood tests in the same office is great. I was referred by a friend and it was agreat referral! IMS is EXCELLENT!!

I was truly blessed to get a same day appt here and so happy for all of the tests to get to the…read moreroot of my issues. The staff was friendly and knowledgeable and I'm happy with the service I received.

Dear Dr. Joshua Yorgason,…read more I would like to take a moment to express my sincere appreciation for the outstanding care and professionalism I received during my first visit to your office. Stephanie, NP, was exceptional. She was highly professional, an excellent listener, and made me feel truly heard and taken seriously. She addressed my concerns efficiently and thoroughly, getting straight to the point while ensuring I felt comfortable and informed throughout the visit. After living with this condition for 45 years, it is incredibly reassuring to finally have clear answers and a well-defined plan to address it. Vivianna, the Medical Assistant, was equally impressive. She was welcoming, attentive, and did a fantastic job assisting with my care. Her professionalism and positive demeanor made the experience even better. I would also like to recognize Leah from Operations, who promptly stepped in when a piece of equipment was not functioning correctly. She resolved the issue quickly and efficiently, ensuring there was no disruption to my visit. Her responsiveness and problem-solving skills were greatly appreciated. Phil, Operations Specialist and Manager-in-Training, did an excellent job as well. He was professional, helpful, and demonstrated strong leadership and customer service skills throughout my visit. In addition to the exceptional staff, I must commend the office environment. This is the cleanest medical office I have ever been in, which speaks volumes about the standards and pride taken in patient care. The front desk team was also wonderful--friendly, organized, and welcoming from the moment I arrived. Overall, my experience exceeded my expectations. I would highly recommend this office to anyone seeking professional, efficient, and compassionate care. Thank you all for making my first visit such a positive and reassuring experience. Sincerely, Cathy J