Booked the room through hotels.com, the rooms looked NOTHING like the pictures. The carpets were…read moredisgusting, majority of the outlets didn't work, and the toilet BARELY flushed. No elevators, and the walkway to get to the rooms up top felt like the boards were going to fall through. But the AC was cold, the town was really cute, and the coffee shop in walking distance was great.

At first it looked nice, so I unpacked and settled in. When I tried the television, it didn't work…read more It gave me a message that the necessary connections weren't in place for cable/streaming, and only one terrestrial tv station showed up. Even that station never really rendered, despite my "rescanning" the channel list. I followed their written instructions for using the Roku interface, and it did no good. That was a disappointment. When I got ready to sleep and went into the bathroom, I was surprised to find the tub about 1/3 full! I don't know if it was backed up or just had the drain plug in, and I didn't want to explore someone else's bathwater. So no shower for me. The sink in the bathroom wasn't clean at all, and when I brushed my teeth, it wouldn't drain. There was only one available outlet pair on the wall outside the bathroom, and only one of its two connections worked, so I couldn't have my phone and laptop both plugged in. Basically, almost nothing worked like it was supposed to, and while the bed was made, it didn't appear that anything else had been cleaned from the previous guest's stay. I wrote them asking for a refund, and they refused it on the basis of my not contacting the front desk and asking for help at the time. But I discovered these problems gradually, and was so wiped out from a long drive I just wanted to sleep. Otherwise, I would have had to pack up all my things, call the receptionist (who wasn't on site, but reachable by phone), and then move everything. I didn't know if there were other rooms available, anyway, and for all I knew, I'd been given the best available room (I should have been). I also didn't want to drive around hoping there might be a vacancy in another motel nearby. It was late at night. The motel also disputed my account of the various issues described above, but I can tell you with certainty that this was the worst room I've ever been given in an American motel.

We booked the Superior Double Queen Patio room and we were very glad we did. Having the patio…read moreoutfitted with a table and 4 chairs makes make your living space feel a lot bigger. Plus your automobiles can be parked within eyesight on the 2nd level. You can walk almost everywhere from here. Walking to the local Safeway might be a tad too much for most folks though, especially if you buy a lot of stuff. I drove to the Safeway for a bottle of liquor and soda chaser, for example. I will drive to a fresh fruit stand also. We enjoyed the hotel breakfast also. The very fluffy biscuits seemed home made and the sweets(cinnamon rolls and a walnut something muffin) also appeared to be done locally. I enjoyed my cinnamon roll. Coffee was excellent, not watery. The meat protein varied and was also surprisingly very decent, not to salty. The breakfast is better than at most Hilton properties, IMHO. I highly recommend this hotel.

I recently stayed here for two nights, and in the past I have as well. It's a lovely place, with a…read moredesign that really fits the style of Leavenworth! The location is wonderful as you can walk to the Leavenworth village in just a few minutes. The room was comfortable, the bed plush and plenty of pillows to choose from. Although there was an adjoining door, thankfully noise was not an issue during our stay. We had the complimentary breakfast on our first morning here, which is a nice perk of staying here. I liked the omelet with onions and peppers. The food was OK overall. We got a margarita pizza from the pub restaurant which was good. It's nice to have a food option available right in the hotel. Went into the pool once - it's located outside. It was refreshing to cool off. The size of the pool is on the smaller side, and so once people come in and get noisy, naturally it isn't so relaxing. Would've stayed in longer, but oh well. The first night, my family member told me that our room was out of conditioner and she used the little bit remaining, and that we were also low on shampoo. I went to the front desk and requested more shampoo and conditioner. The desk attendant said you just had to push the container hard (there are dispensers opposed to individual travel-size bottles). I went back to the room and only got a few drops of conditioner to use. The following day, we asked a housekeeping team member to check our dispensers. She ALSO said you just had to push the dispenser hard. But when they came to our room later that day, we saw that the dispensers had been filled up because finally there was product in each and plenty to use. Not sure why it couldn't have been fixed in the first place, and it was assumed we weren't using them correctly. Once we checked out from the hotel, my family member remarked it was strange that the person at the front desk just promptly took our two room key cards and didn't say anything, like briefly asking how our stay was, or simply just a quick 'thank you' for staying here. Maybe it was just particularly busy.... but something like that can go a long way.

2/18/26 to the short Romanian man who checked out of his room at the same time as us... you were…read morecomplaining about having to check out of the room at 11 while still being able to use the amenities till 2... (an obvious courtesy they don't have to extend). The receptionist kindly stated the obvious that they needed the 2-3 hours for turn over.. You know how they should address your problem? You check out of the room by 11 and the hotel by 11... there your problem is solved. Please don't embarrass us Romanians like that next time and listen to your wife about not being rude to staff (this was when we were in the sauna and you just couldn't seem to stop talking)... I tried so hard not to pay attention to you but you couldn't help but draw attention to yourself. Next time please be quieter or just don't talk at all. I know this is embarrassing for you. Everything at this hotel is EXCELLENT as usual. The only thing that made it less excellent was your complaining. I can already see the future, you calling the hotel to complain about my review because I'm 100% sure you're about to post a complaint and will stumble upon this... please when you call to complain to the hotel about my review, will you let them know you're the short Romania man that I'm talking about...... who complained about having to check out of the room and still being allowed to use the amenities. Salute. Pool staff is excellent, they stay very professional and have classy behavior. The only time we've had issues at the pool is when there are needy guest. They draw so much attention to themselves when we're just trying to relax. Thankfully it's only been a few of the times we've been there. These people usually strike me as those less fortunate in spirit and at the bank. It's clear they over extended their bank account and are trying to milk it for every cent. I wish I could tell them to just go home but that would be giving them the attention they desperately seek.. and I'm sure would cause the staff more issues. Reception and dinning staff also excellent. They are very professional and kind. I've gotten so used to coming here I hate to say I have forgotten some of the formalities like waiting to be seated in the dinning room but the staff didn't make me feel bad for it. I was just very embarrassed. Thank you again for a wonderful stay. I wish I could take this hotel home with me every time I leave.

Our first 2 experiences were amazing at Post Hotel. The food was exceptional…read more This 3rd experience, post hotel seems to be lowering their standards in food prep and being slow to maintain their facilities. I've always raved to friends about their food and this time the menu seemed cheaper, not hearty and colorful like past experiences. The room was packed with guests but still our food took very long to be brought to us. Our shower took several minutes to turn hot in the room, the pool room had several mold spots and a major leak in the women's bathroom. Just overall, when you've paid a lot for a stay, you expect a really good experience, and this was mediocre. Bummer! We've loved it in the past !

Amazing value for a weekend getaway! Ambiance is simply charming, Perfect location, free parking,…read moreand breakfast is great! Tons of goodies to try to get you ready for the day. Enzian is within walking distance from downtown without the hustle and bustle of the crowd. If your schedule allows, check the amenities they offer.

What an AMAZING place to stay!! From the moment I walked through the doors, I felt like I was at…read morehome!! The pictures on the website do not do any justice to how beautiful this place is, NONE!! As reluctant as I was to share my experience because I wanted to keep this place a secret (lol), I just had to! Keep in mind, the ambience of this Inn is part of Leavenworth so don't expect it to be completely modernized or contemporary. The staff were very nice and friendly. Always smiled as we passed through. The amenities available during your stay, was great! There are many more things available/ additional areas to this place that I didn't access during my stay. The dinning area is very clean and large with many windows to view the back of the property as well as, the snow capped mountains. The rooms are quite big and bathrooms are huge. Both very clean! The beds and pillows were soooo comfortable. In the room, there are ACs and a door that leads to a small balcony with a patio table and chairs for the outer rooms. This area isn't a personal-ish space because there are no walls separating the other rooms and during our stay, we did not experience other patrons utilizing this access to enter nor exit therefore It wasn't an issue for us at all. The upper floors have access to the stairs going up or down to the parking stalls. I, personally, did not feel it was a security issue at all. No noise issue at all as well, very quiet and peaceful. I was able to checkout the family/game room and it is large with everything they say is available. There was nothing impersonal about this space even though It's a shared space. The 2 lounge areas make you feel like you are at home. We actually sat in the lounge area on the second floor to relax and figure out where we were going for dinner. I've seen families having lunch and others just doing their thing. The lounge areas were kept clean. Couches were comfortable too. We were in walking distance to the promenade and never felt unsafe. In summary, I really needed much RRR and the Enzian Inn did it for me!! Everything was perfect!! All that I experienced here, was intentional and I felt important. Thank you, Enzian Inn, for a wonderful experience and accommodations! Note: Our time spent here, was at the end of February 2026.

Romantic and intimate B&B getaway just minutes from Leavenworth town center. Incredible hosts with…read more8 years of experience, 30 years residency - delicious hot breakfast at your door each morning. Cozy shared library, pool, and hot tub. House has views of the valley and is off the road and very quiet. The suite and two medium sized rooms are accented with Scandinavian craftsman woodwork. Rooms are connected to open en-suite bathrooms. Gas fireplaces. Very clean, quiet, friendly and a great place to meet other travelers. 4-5 minute drive to Front Street in Leavenworth. Walking distance to Icicle Creek.

Where to begin? To start, making a reservation and communicating with Vern & Linny was quick,…read moresimple and easy. They were very friendly and helpful during our email communication and the website was very intuitive. After an sudden winter snowstorm of 6", our vehicle was stuck leaving us lost, cold and unsure how to get to Scandanavian Escapes. After a a quick call to Linny, Mr. Vern gladly retrieved us from our car (which was stuck in the snow!). After hearing that we had not eaten supper, Mr. Vern was nice enough to provide us with both a taxi number and a lift into town. The online pictures don't do the "Birchwood Tree House" justice, but it was our favorite room in the house. Although a smaller room, the decor was beautiful and cozy and we loved the bird theme. The private deck was a nice touch and the morning coffee + breakfast in bed truly made the tree house unforgettable- we can't recommend this room enough. Their hospitality was outstanding- we had such an incredible time at the Scandanavian Escapes that we're already planning our next stay at the Birchwood Tree House. Many thanks to Linny and Vern (and Ruby) for a very memorable weekend.

What a beautiful place :) Laurie and Rick are so friendly. You can tell they put so much thought…read moreinto their guest experience. They have so many suggestions in terms of what to do around the area as well. The rooms were absolutely spotless and the views are gorgeous. It's also nice and peaceful. All the little touches made it such a luxurious experience - the clean bath rooms, the homemade cookies, the guest area stocked with drinks/coffee/tea, the embroidered napkins and personalized mugs. Our room had a step-in waterfall shower which was incredible. Great room is stocked with board games and brochures. Rooms come with smart TVs for unwinding. And oh my gosh the breakfast was absolutely filling, delicious and healthy to boot! Laurie was so accommodating with my vegetarian diet as well (she made me veggie sausage). Homemade blueberry streusel baked french toast, sausage, and fresh berry parfait. All in all a 5 star experience.

We stayed at this lovely bed and breakfast in October during peak autumn colors. The innkeepers are…read morewonderful. Husband has Celiac's and is very sensitive to cross-contamination; therefore, we are always super cautious and apprehensive when eating out because he can get very sick. They took such precaution to preparing his meal, and he didn't get sick. The food was absolutely scrumptious and very filling. The room (Barlet) had a nice layout and the view from the room and balcony were spectacular. It was so comfy having a fireplace in the room and in the great room. The innkeepers were very knowledgeable of the surrounding areas and especially about it trails for hiking. They recommended an extraordinary golden larch trail.

Not a bad word to say about this hotel. BEAUTIFUL ROOM. Beds were comfortable, clean, and priced…read morevery well for what you got. Had an evening meal of chicken noodle soup and Chilli. Didn't eat any so unknown quality but was included in rate. Breakfast to was included and was as good as most restaurants. If ever in that area again would DEFINITELY stay there again no questions asked

Cheap tiny bottles of shampoo, conditioner and lotion. Definitely one use only. Soap is the…read morecheapest packaged sliver they can find. We were told the pool was 80-84. It was not. I've been swimming since I was born and I'm 60 ... I know when a pool is 80 or above. Checked with the front desk. The clerk totally ignored me and kept chatting to her coworker even though I was 5" away. She did not smile once. She checked and said the thermostat said it was 81. I told her the thermostat was wrong and to go feel it. She repeated herself. The only reason we decided to stay here was because they told us the pool was 80-84°. Beds are super soft. Be careful if that bothers you. My daughter described them as "wretched". The cookies are nice. And the lobby smells like cookies which is a pleasant touch. I don't know why I thought hotels all had usb ports by the beds now. They don't. There are two by the desk though. Shower water pressure is dismal. They advertise riverfront all over the place but the river is like a half mile away... and there certainly isn't any view of it.

I was here for a weekend in Ellensburg. The stay overall was good, but I was out most of the day. I…read moredidn't get to use the fitness room or grill. They offered free breakfast, but I didn't wake up in time for it. It ends by 9 AM on weekdays and 9:30 AM on weekends. All the rooms here are suites, so they include a small kitchen with microwave and refrigerator. They even had some tableware and a toaster. My room on the second floor was good. For a suite, it could have been bigger. I liked the foyer area to put suitcases. I did not like that the shower wall was only halfway. It didn't have a door, so water would get everywhere. The shower floor was also stained with mold. It needed to be cleaned more thoroughly. The bed and pillows were comfortable. Location - coming from the freeway, they should open up a road to make it more accessible. It's stupid that you have to make a U-turn essentially.

My room was on the 2nd floor having all those ac units equipment on the roof. I was worried it…read morewould be loud. But it turned out to be ok. Out was cold, no need for ac. But I'm not sure how it would be if all units were working Staff is very helpful and friendly. I had a problem with the hotel car charger. They couldn't help me bc they're was a problem on Tesla app side, but they helped me to troubleshoot and find a different charger not far from a hotel. Strongly recommend!

Distressing Extended Stay With Package Problems, Housekeeping Limitations, Poor Communication, and…read moreLost Medically Prepared Food I stayed at SpringHill Suites Wenatchee during an extended healthcare work assignment. As a traveling Family Nurse Practitioner specializing in lifestyle medicine, I rely on hotels for safe rest, reliable housekeeping, functioning amenities, timely access to deliveries, and secure handling of food and belongings. Unfortunately, this became one of my most difficult hotel experiences. The property did not provide guest access to filtered drinking water. I found the tap water unpleasant, leaving bottled water as the only practical option. The hotel also repeatedly declined to provide basic dishware and food-preparation items such as cups, plates, bowls, forks, spoons, and a cutting board. For a long-term business stay, this made basic hydration and meal preparation unnecessarily difficult. One area deserves recognition: maintenance. The bathtub drain issue was repaired promptly, and the engineering staff made good-faith efforts to help. Maintenance follow-through was excellent. Housekeeping was far more difficult. Service hours repeatedly conflicted with my healthcare work schedule and irregular sleeping hours. Near the end of my stay, management photographed portions of my room and sent the images to my employer. The bathroom did require cleaning, and I accept that. However, I found it deeply humiliating that the photographs were shared without what I believe was important context: limited housekeeping availability, severe sleep disruption, my work schedule, and the abrupt departure process. I was concerned that sending those images to my employer could harm my professional reputation. Package handling was another major problem. I repeatedly had difficulty obtaining packages that had already arrived, and some appeared to remain at the hotel for extended periods. As a long-term business traveler, I should not have had to make repeated requests to access deliveries addressed to me. My most serious concern involved two frozen boxes of medically prepared meals valued at approximately $250 each, for a total loss of about $500. The day before departure, Theresa at the front desk told me that the two frozen boxes were still being held and could be retrieved when I left the following day. I also had one refrigerated box that had spoiled, and I specifically authorized disposal of that refrigerated box. At checkout, another front-desk associate told me that Theresa had documented the opposite: that I wanted the two frozen boxes discarded. The valuable frozen meals were gone, while the spoiled refrigerated food had been kept and returned to me. That was not what I requested. I cannot determine whether this resulted from inaccurate documentation, miscommunication, or another cause. However, the result was the loss of approximately $500 in medically prepared food. I requested a written explanation and reimbursement. The final days of my stay were also poorly handled. I spent several days trying to coordinate packages, storage bins, shipping labels, food, and other belongings. Management appears to have known that my follow-up reservation would not be honored, yet I was not given clear and timely notice until the end of my stay. That left me managing an abrupt move, work responsibilities, belongings, shipping logistics, and severe sleep deprivation under extreme pressure. This was an extended healthcare work stay, not a brief leisure visit. The hotel functioned as my temporary home. Reliable sleep, timely communication, psychological safety, and secure handling of my property were essential. The cumulative impact was profound. I became severely sleep deprived, physically and emotionally exhausted, and increasingly concerned about my ability to rest adequately before caring for patients. During the early morning hours following my birthday, I required emergency medical evaluation and contacted the behavioral-health crisis support line available through my insurance. The property itself is attractive, and the engineering team was a clear positive. Unfortunately, the package delays, housekeeping limitations, food-storage failure, late communication, and management escalation outweighed those strengths. After this experience, I have decided to move my future hotel business elsewhere whenever possible. Filtered-water access: 0/10 Extended-stay kitchen support: 0/10 Maintenance follow-through: 10/10 Housekeeping flexibility: 0/10 Package handling: -10/10 Handling of medically prepared food: -10/10 Management communication: 0/10 Overall experience: 0/10 I hope the property improves its package procedures, food-storage documentation, housekeeping flexibility, communication with long-term guests, and handling of sensitive employer communications.

The rooms were great and the hotel is wonderful…read more The service and willingness of staff to please guests made our stay great. They have a great conference room which we were able to reserve and use. Given my status they gave me a generous late checkout. Just a great experience which I highly recommend!