Great experience from the time we checked in until we checked out. To begin, they gave us a doggy…read morebag for our dog consisting of a toy and a treat. The room was very nice and well appointed. The free breakfast was good and fresh. In the evening they had warm fresh cookies. The staff were all very personable and helpful. Would definitely stay there again!

Distressing Extended Stay With Package Problems, Housekeeping Limitations, Poor Communication, and…read moreLost Medically Prepared Food I stayed at SpringHill Suites Wenatchee during an extended healthcare work assignment. As a traveling Family Nurse Practitioner specializing in lifestyle medicine, I rely on hotels for safe rest, reliable housekeeping, functioning amenities, timely access to deliveries, and secure handling of food and belongings. Unfortunately, this became one of my most difficult hotel experiences. The property did not provide guest access to filtered drinking water. I found the tap water unpleasant, leaving bottled water as the only practical option. The hotel also repeatedly declined to provide basic dishware and food-preparation items such as cups, plates, bowls, forks, spoons, and a cutting board. For a long-term business stay, this made basic hydration and meal preparation unnecessarily difficult. One area deserves recognition: maintenance. The bathtub drain issue was repaired promptly, and the engineering staff made good-faith efforts to help. Maintenance follow-through was excellent. Housekeeping was far more difficult. Service hours repeatedly conflicted with my healthcare work schedule and irregular sleeping hours. Near the end of my stay, management photographed portions of my room and sent the images to my employer. The bathroom did require cleaning, and I accept that. However, I found it deeply humiliating that the photographs were shared without what I believe was important context: limited housekeeping availability, severe sleep disruption, my work schedule, and the abrupt departure process. I was concerned that sending those images to my employer could harm my professional reputation. Package handling was another major problem. I repeatedly had difficulty obtaining packages that had already arrived, and some appeared to remain at the hotel for extended periods. As a long-term business traveler, I should not have had to make repeated requests to access deliveries addressed to me. My most serious concern involved two frozen boxes of medically prepared meals valued at approximately $250 each, for a total loss of about $500. The day before departure, Theresa at the front desk told me that the two frozen boxes were still being held and could be retrieved when I left the following day. I also had one refrigerated box that had spoiled, and I specifically authorized disposal of that refrigerated box. At checkout, another front-desk associate told me that Theresa had documented the opposite: that I wanted the two frozen boxes discarded. The valuable frozen meals were gone, while the spoiled refrigerated food had been kept and returned to me. That was not what I requested. I cannot determine whether this resulted from inaccurate documentation, miscommunication, or another cause. However, the result was the loss of approximately $500 in medically prepared food. I requested a written explanation and reimbursement. The final days of my stay were also poorly handled. I spent several days trying to coordinate packages, storage bins, shipping labels, food, and other belongings. Management appears to have known that my follow-up reservation would not be honored, yet I was not given clear and timely notice until the end of my stay. That left me managing an abrupt move, work responsibilities, belongings, shipping logistics, and severe sleep deprivation under extreme pressure. This was an extended healthcare work stay, not a brief leisure visit. The hotel functioned as my temporary home. Reliable sleep, timely communication, psychological safety, and secure handling of my property were essential. The cumulative impact was profound. I became severely sleep deprived, physically and emotionally exhausted, and increasingly concerned about my ability to rest adequately before caring for patients. During the early morning hours following my birthday, I required emergency medical evaluation and contacted the behavioral-health crisis support line available through my insurance. The property itself is attractive, and the engineering team was a clear positive. Unfortunately, the package delays, housekeeping limitations, food-storage failure, late communication, and management escalation outweighed those strengths. After this experience, I have decided to move my future hotel business elsewhere whenever possible. Filtered-water access: 0/10 Extended-stay kitchen support: 0/10 Maintenance follow-through: 10/10 Housekeeping flexibility: 0/10 Package handling: -10/10 Handling of medically prepared food: -10/10 Management communication: 0/10 Overall experience: 0/10 I hope the property improves its package procedures, food-storage documentation, housekeeping flexibility, communication with long-term guests, and handling of sensitive employer communications.

hilton garden inn wenatchee was not too bad!…read more i would loved it if they had suites for families and even free breakfast!

Probably Wenatchee's finest hotel being its modern and somewhat new, at least compared to other…read moreHotels in the area. Room was nice and clean, food was great too. Staff were easy going and nice. I would definitely stay here again and most likely will.

Do not let the area of this hotel fool you. This hotel was nice! The rooms were clean and well…read morekept, spacious, convenient. There was a complimentary breakfast buffet with an oatmeal bar and waffle station. The staff were amazing as well. My son had left his baby blanket that he's slept with every night for 4 years. We cried when we realized it was gone. I called the next morning when housekeeping was in and the front desk had let me know that it was found and that they would mail it back to me. Thank you Isabella for your amazing service! You have literally saved the day

Beautiful Property, Deeply Unfair Management Process…read more Residence Inn Wenatchee has a beautiful Columbia River location, comfortable suites, and valuable complimentary electric-vehicle charging. Marriott should add more chargers. Unfortunately, management overshadowed every positive aspect of my extended stay. I selected this hotel as my temporary home for what was expected to be an approximately 81-night healthcare work assignment. For more than a month, no significant management concerns were communicated to me. Then, after several interactions were interpreted differently from how I intended them, management ended my stay early and later confirmed in writing that the property would not accept future reservations from me. My central concern is simple: Neither manager ever asked me for my account before making those decisions. I was not given a written summary of the allegations, told which facts had been verified, informed which policies I had allegedly violated, or given a meaningful opportunity to respond, correct inaccuracies, apologize, or demonstrate growth. One incident involved my saying that I was "in love" with a front-desk associate. I now understand that the wording may have caused discomfort, although that was not my intention. Another guest then loudly yelled, "Stop flirting with him," in front of others. I felt publicly humiliated and later responded loudly when that guest asked whether he had offended me. I accept that I should have disengaged completely. Management later raised the possibility that I had followed the guest to his room. I did not. I was returning to my own room when he spoke to me again. No manager ever asked me directly what occurred. Other concerns involved a public swim-meet weekend and a separate pool conflict in which I sought help from the front desk. I acknowledge that I was sleep deprived, distressed, and approached the desk multiple times. Again, nobody asked me for my complete chronological account. Both managers eventually came to my room together at approximately 9:00 a.m. on a Monday, woke me, and informed me that I had to leave early. The decision appeared final before my perspective had ever been requested. I later received written notice permanently refusing future reservations, but no clear explanation of the specific evidence, findings, or reasoning was provided. I accept that intent and impact are not always the same, and I have reflected seriously on boundaries, emotional regulation, affectionate language, awareness, and de-escalation. But accountability should not be one-sided. A fair process should hear all sides before making permanent decisions. That did not happen here. Property and location: 10/10 Management process: 0/10 Transparency: 0/10 Overall experience: 0/10 A beautiful hotel cannot overcome management that left a long-term guest feeling unheard, falsely accused, removed, and permanently unwelcome.

This particular comfort suites is amazing. The staff is incredible and always greets you with a…read moresmile. This is our choice hotel when staying Wenatchee. The breakfast selection is always fresh. They even have a scramble station M-F and the lady who tends to that is so sweet and friendly! They do biscuits and gravy on the weekend as well. The gentlemen in the kitchen is always polite and sociable. He maintains a clean, sanitary and fresh environment and you can tell that he takes pride in his job. You can tell that the managers of this hotel have a high standard of service and cleanliness. We travel a lot, and this has been our best hotel experience by far. The rooms are always clean, sanitary and stocked with all the amenities needed. The price and service is among the best! I would recommend this hotel to anyone staying in Wenatchee.

Not a bad word to say about this hotel. BEAUTIFUL ROOM. Beds were comfortable, clean, and priced…read morevery well for what you got. Had an evening meal of chicken noodle soup and Chilli. Didn't eat any so unknown quality but was included in rate. Breakfast to was included and was as good as most restaurants. If ever in that area again would DEFINITELY stay there again no questions asked

I went in with pretty low expectations but these guys knocked my socks off…read more The service could have been a bit better but it wasn't bad enough to knock a star off and there are so many good things about this hotel that the grumpy front desk clerk doesn't even matter. First off the hotel is clean. The lobby looked great and so did our room. The elevator is smaller than I'm used to so getting our luggage cart in was a challenge. The room was spacious and they had it stocked with plenty of towels. The only complaint is that the bed was a bit uncomfortable for me. There was a small dip in middle bur it wasn't terrible. The breakfast was pretty good and there were options for every taste.

This place still feels very new! Literally feels very brand new and not a lot of wear and tear at…read moreall. I was here for a couple nights in town visiting friends. It's very easy to get to from the nearby highways and very close driving to downtown Wenatchee. The room was excellent! Two queen beds and a fridge and microwave with a large TV. Definitely enough room. Still felt very new. Took my kids down to the pool and they thoroughly enjoyed it. It's indoors but there are towels down there right across from a well stocked fitness center. The breakfast itself was pretty standard and delicious! They have the waffle makers as well as all the pastries and cereals. Lots of coffee and juices on tap. Just overall a great stay and would highly recommend for anyone looking for a well priced hotel in Wenatchee!

Staff nice and helpful. Beds ok and room fairly clean, but smelled of old smoke. We stayed 4…read morenights and for the last three nights the fire alarm went off at 5 to 5:30 AM. First night was an "intruder" that pulled the alarm. Second night was an admitted "glitch.". Third was unexplained. Seems there should be security for intruders and a diagnosis of the glitch before it happened again. Staff were kind, but had a weary look I suspect that ownership lets them suffer in the disrepair and disfunction. Too bad, this used to be a nice place in the '80s. Looks like not renovated since early 2000s.

Stayed here while we toured Leavenworth. It was less expensive of a stay. Comfortable, plenty of…read moreparking.

Great hotel when in Wenatchee. We have stayed there several times for family events. The guest…read more"Ambassador" Paul Priestly, made our stay feel even more special. Hotel is comfortable and clean and staff is always great.

Great spot for a stay in Wenatchee. Staff is super friendly…read moreand helpful. Hotel is clean and well appointed. Beds and pillows are comfortable, and water pressure is not too bad! We left before we could enjoy the complimentary breakfast, but judging by the amount of folks milling about, it was probably really good. Would definitely stay again!

So I had the pleasure of staying at this hotel of holiday inn. while visiting Leavenworth, and I…read morecan't say enough great things about my experience. From the moment I arrived, the service was absolutely amazing!. The staff were incredibly welcoming, polite, and helpful as well. making sure my stay was as comfortable as possible. Their genuine friendliness added such a warm touch to the trip it's clear they really care about their guests, like seriously. The breakfast was another highlight of my stay. The variety of options available was impressive, catering to different tastes and preferences. Everything was fresh, delicious, and well-stocked, even during the morning rush. Whether I wanted something light or a more filling meal to start my day, they had it covered within the food options!!!!. It was the perfect way to fuel up before heading out to go explore Wenatchee and Leavenworth! You have to love holiday inn. The omelettes were really made fresh, and the cinnamon rolls were baked really good. Drinks were alright. As for the room, it was everything I could have hoped for luckily. spacious, spotlessly clean, and designed for comfort. The bed was incredibly comfortable yet clean! and I had no issues at all during my stay. The amenities provided were thoughtful and made it feel like a home away from home. The location was also super convenient for my trip to Leavenworth, making it an excellent base for exploring the area. After a long day out, coming back to such a cozy and well-maintained hotel was exactly what I wanted. Overall, I highly recommend the Holiday Inn Express in Wenatchee to anyone visiting the area. From the outstanding service to the comfortable rooms and delicious breakfast, they truly deliver a Delightful experience right to you. I'll definitely be staying here again on my next trip, from how good my stay was. Even though I saw a lot of one stars in this hotel, I have to disagree with every one of them. The staff was doing a really amazing job. They were not rude at all. Very heart welcoming.

Stayed for one night only while enroute to Chelan…read more We arrived late after 10pm, however on the day before, we did the online check in. Very quick check in when we got to the hotel and got room keys. The room was clean and even though it is an older Holiday Inn needing some TLC, there have been some remodeling improvements which was nice. The water pressure is strong, nice linens, comfortable bed. Check out was done online, too, and left keys in room. Great service, nice staff. The complimentary breakfast was basic, but enough to make us full.

Cedars Inn a solid mid-range travelers hotel/motel priced as a budget hotel, making it a great…read morebargain. Family-friendly AND pet-friendly, with clean, comfy beds, a decent continental breakfast, free cookies(!) every night (also hot chocolate, if you ask at the front desk) from 7pm-9pm, an on-site guest laundry room, and a 24-hour pool and hot tub are some of its most outstanding features. Seriously, why aren't all hotel pools & jacuzzis 24 hours? This needs to become the standard in the hospitality industry! The hotel is smoke-free, of course, but it didn't always used to be...or so it smells. There is a faint hint of it throughout the building, but not enough to be detrimental. Just noticeable, at times. Staff were helpful and friendly throughout our stay, particularly when we had to send some friends to retrieve a couple items from the Lost and Found that we'd accidentally left behind. Would definitely stay here again the next time we have a reason to stay in Wenatchee!

I really like this place, great location for me because I wanted a river and Mountain view and I…read morereally got that. The Old Wenatchee pedestrian bridge is across the street and it spans the Columbia river and connects East Wenatchee with Wenatchee. Very cool. The hotel is very well run and they're cleaning all the time. The bed was comfortable, the room was clean and the staff are lovely and so helpful.

My boyfriend and I had a wonderful experience at Warm Springs Inn & Winery. Julie and Ludger were…read morevery welcoming. The B&B was beautiful. Ludger's breakfast was exquisite. I highly recommend staying at Warm Springs Inn & Winery. We will be back!

I could not recommend Warm Springs Inn enough! We loved every minute of our stay here. Ludger and…read moreJulie truly go above and beyond to make you feel right at home. Beautiful estate, cozy room, relaxing hot tub, delicious breakfast, overall wonderful experience. We will absolutely be back!