Absolutely ridiculous. I would have rated much higher had they not decided to take out an extra…read more$150 WITHOUT discussing it with me FIRST. My receipt in hand is for $600. They chose to pull out an extra $150 for a window that was damaged on their tow truck from the line breaking off (that he was in charge of, and had even told us it was possible he would break our hitch and he would not be responsible for which I agreed to). After the window broke I told Clay I would discuss it with him, after he found out how much it would cost. He told me he would let me know, and never did until AFTER the money was pulled from my account! He told me he was charging me the $600 recovery fee at the time, instead of the initial $375 BECAUSE of the window, so I assumed from the conversation that if it was grossly over that we could work something out which I was willing to do! However he instead charged my account for $750 WITHOUT discussing it with me!!! First, I know they have insurance as well to cover these kinds of things. Next, common business practice would say you SPEAK to someone BEFORE taking out however much you feel like from their account WITH NO AUTHORIZATION. They also go by another name, but it's the same company (posting this review on both). On top of all that when I called to ask about it, he said from now on if an RV gets stuck he will "just leave them"...... Real piece of work this guy is. Someone should cease this opportunity to start a tow business. I highly do NOT recommend. This could have been handled MUCH more professionally, but from the way it went I think I this is his normal type of behavior. PS anyone who would like proof of my receipt vs what they actually charged my account without my authorization feel free to message me. The entire incident and all exchanges at the time of tow were recorded on our security cameras on our rig, so I can't post it here. Clay- on a more personal note, I don't know you or understand the chip on your shoulder, but from the time you showed up I tried to be nice to you during a horribly stressful time for us. I even invited you to stay for dinner. I hope whatever turmoil is going on in your life gets better. But don't screw people over just because they are nice. That's low.

I blew a fuse, didn't know what was wrong with my car, Dick Yorks Auto Service fixed it and…read morereplaced it but found a way to charge me over $200

Janet and Armando really helped me with my car's damage…read more Did some touch up work on the spot. A way better experience than I had with another body shop in the Wood River Valley. Thanks! Pat

Prompt, courteous, professional! Worked with my insurance…read morecompany and I got 5+ service and repair. Highly recommend!

Been doing business with Hillside Auto for many years now ...they take good care of our fleet of…read moretrucks and are always there for us! Honest, dependable, and those girls at the front desk make it happen!!!!

My family has been going here for years best service very reliable and overall great price. Tim…read moreknows what he is doing and can always trust he will do it right!

Great service!! Just in the beginning of our fall travels in our 2010 Airstream Interstate…read more(Mercedes Sprinter Van) and the service warning for our breaks came on just as we entered Katchem. We stopped off at a another auto repair and they were swamped so they referred us here. We called a head and spoke with Brandon and he got us set up for the next day. Brandon and the whole team were awesome. We had to wait for parts but Hailey is a pretty awesome town so we didn't mind spending time here. The next day they completed the breaks, replaced the Fuel filter ( we found a leak) and they found one of new tires had a slow leak. We're now at their south location and same excellent service to repair the tire. I thought their price was fair a least better the Los Angeles Prices. All in all, great service and they know how to work on Sprinters!

VERY DISAPPOINTED to be a woman ripped off by a garage again! I took my almost brand new Subaru…read moreCrosstrek for an oil change and was told I needed the rear differential fluid changing out as 'discolored'. I'd had the car for 6 months and done less than 10k. Being a responsible owner and not knowing this was wrong, I said yes stupidly. Subaru in Twin Falls then told me I only need this done at 30k service. Will never go to HAC again and I was a loyal customer!

After a very below average experience at Porsche of Boise, I found Sun Valley Auto Club. I took my…read more911 there for service. The staff is knowledgeable, friendly and accommodating. I had an oil change, all fluids checked and, left my 911 overnight for a polish and detail. They promptly delivered my 911, parked it in my garage and left. I didn't know it was returned till I opened the garage door and there it was. Great Experience at SVAC. I highly recommend SVAC for all your service needs. Are they cheap?, no, but worth every penny. I'm a loyal customer.

My first poor experience with SVAC was with a poor installation of a water pump in 2020. Due to the…read morelack of proper bleeding procedures I could presume, it caused a burst in my coolant expansion tank due to a hot spot. Forgave and forgot, moved on from said incident and paid the bill after they would not discuss the issue. Then my vehicle was stored with them this past winter for a month or so, had valuable items inside including sentimental items. THOSE items upon pickup were absent from my vehicle. Everything missing, and spoke to staff they said they would get back to me but even after over a month now have heard NOTHING. The vehicle had some damages/scuffs/scratches after storage (it was outdoor, so can understand some was unavoidable but not the 2ft of snow/thick ice against paint during pickup) surprised at the lack of care for said stores vehicles whether inside or out. They also stated they'd discount the end month since it was not stored for said period, but did not follow through with that as well. That being said, would not recommend using them for any of there services. Because even there "specialists" don't know what they're doing. Hope this helps others avoid similar issues :)

Was recommended to this shop. Very personable, reliable, timely and reasonably priced. Highly…read morerecommend.

This used to be Nelson Automotive used them years. New owners are just as good. Most of the old…read morestaff still there giving the same great service.

You never really want to call a tow as it means you're having a bad day but this place is Always…read morefast and always super friendly!!! Would recommended 100%!

Truck was going north on hwy 93 in Jerome going about 10-15 mph over the speed limit. Weaving in…read moreand out of traffic and riding peoples bumpers. Trying to pass lines of cars in sections where two lanes become one. They had no emergency lights on and was not going to any accidents. Just very unsafe and unprofessional.

Went here last summer and was a mess, poor, out of town, annoying. They fixed my car next day and…read morecharged a super fair price. I will always remember this.

Excellent service! The team at Ketchum Auto was friendly, honest, and efficient. They got us back…read moreon the road quickly and made the whole experience easy. Highly recommend! And they have a cute dog