Absolutely ridiculous. I would have rated much higher had they not decided to take out an extra…read more$150 WITHOUT discussing it with me FIRST. My receipt in hand is for $600. They chose to pull out an extra $150 for a window that was damaged on their tow truck from the line breaking off (that he was in charge of, and had even told us it was possible he would break our hitch and he would not be responsible for which I agreed to). After the window broke I told Clay I would discuss it with him, after he found out how much it would cost. He told me he would let me know, and never did until AFTER the money was pulled from my account! He told me he was charging me the $600 recovery fee at the time, instead of the initial $375 BECAUSE of the window, so I assumed from the conversation that if it was grossly over that we could work something out which I was willing to do! However he instead charged my account for $750 WITHOUT discussing it with me!!! First, I know they have insurance as well to cover these kinds of things. Next, common business practice would say you SPEAK to someone BEFORE taking out however much you feel like from their account WITH NO AUTHORIZATION. They also go by another name, but it's the same company (posting this review on both). On top of all that when I called to ask about it, he said from now on if an RV gets stuck he will "just leave them"...... Real piece of work this guy is. Someone should cease this opportunity to start a tow business. I highly do NOT recommend. This could have been handled MUCH more professionally, but from the way it went I think I this is his normal type of behavior. PS anyone who would like proof of my receipt vs what they actually charged my account without my authorization feel free to message me. The entire incident and all exchanges at the time of tow were recorded on our security cameras on our rig, so I can't post it here. Clay- on a more personal note, I don't know you or understand the chip on your shoulder, but from the time you showed up I tried to be nice to you during a horribly stressful time for us. I even invited you to stay for dinner. I hope whatever turmoil is going on in your life gets better. But don't screw people over just because they are nice. That's low.

I blew a fuse, didn't know what was wrong with my car, Dick Yorks Auto Service fixed it and…read morereplaced it but found a way to charge me over $200

thank you so much for fixing my truck in a affordable timely manner!…read moreIt has been running good since the repair!

This shop changed the timing belt in our Honda Odyssey a few years ago. They are good communicators…read moreand did great work and finished when they said they would. Highly recommend.

VERY DISAPPOINTED to be a woman ripped off by a garage again! I took my almost brand new Subaru…read moreCrosstrek for an oil change and was told I needed the rear differential fluid changing out as 'discolored'. I'd had the car for 6 months and done less than 10k. Being a responsible owner and not knowing this was wrong, I said yes stupidly. Subaru in Twin Falls then told me I only need this done at 30k service. Will never go to HAC again and I was a loyal customer!

The guys at Hailey Auto Clinic really helped us out recently when we experienced trouble with our…read moreSprinter Van. They were knowledgeable, quick, and friendly. Thanks for helping us continue on our journey!!

Been doing business with Hillside Auto for many years now ...they take good care of our fleet of…read moretrucks and are always there for us! Honest, dependable, and those girls at the front desk make it happen!!!!

My family has been going here for years best service very reliable and overall great price. Tim…read moreknows what he is doing and can always trust he will do it right!

After a very below average experience at Porsche of Boise, I found Sun Valley Auto Club. I took my…read more911 there for service. The staff is knowledgeable, friendly and accommodating. I had an oil change, all fluids checked and, left my 911 overnight for a polish and detail. They promptly delivered my 911, parked it in my garage and left. I didn't know it was returned till I opened the garage door and there it was. Great Experience at SVAC. I highly recommend SVAC for all your service needs. Are they cheap?, no, but worth every penny. I'm a loyal customer.

My first poor experience with SVAC was with a poor installation of a water pump in 2020. Due to the…read morelack of proper bleeding procedures I could presume, it caused a burst in my coolant expansion tank due to a hot spot. Forgave and forgot, moved on from said incident and paid the bill after they would not discuss the issue. Then my vehicle was stored with them this past winter for a month or so, had valuable items inside including sentimental items. THOSE items upon pickup were absent from my vehicle. Everything missing, and spoke to staff they said they would get back to me but even after over a month now have heard NOTHING. The vehicle had some damages/scuffs/scratches after storage (it was outdoor, so can understand some was unavoidable but not the 2ft of snow/thick ice against paint during pickup) surprised at the lack of care for said stores vehicles whether inside or out. They also stated they'd discount the end month since it was not stored for said period, but did not follow through with that as well. That being said, would not recommend using them for any of there services. Because even there "specialists" don't know what they're doing. Hope this helps others avoid similar issues :)

You never really want to call a tow as it means you're having a bad day but this place is Always…read morefast and always super friendly!!! Would recommended 100%!

Truck was going north on hwy 93 in Jerome going about 10-15 mph over the speed limit. Weaving in…read moreand out of traffic and riding peoples bumpers. Trying to pass lines of cars in sections where two lanes become one. They had no emergency lights on and was not going to any accidents. Just very unsafe and unprofessional.

thought I should offset since, doing the math after my review, I definitely feel like upwards of…read more$250 an hour for labor is pretty steep. Unless anyone can explain how almost $1000 to put in one axle (the exact part at the local parts store was $150) and since all he had was Monday morning, so about 3 hours making it over $200 per hour. The timeline I know because he called me early Monday afternoon to say it was finished. Maybe while explaining things, someone could also tell me when it became acceptable for mechanics to, when asked to diagnose a vehicle and then relay discovered diagnosis as well as the options possible and the quote or quotes to fix so that the owner of the vehicle would be making---or even just part of the decision making to fixing it, instead diagnose, get part and fix without a word or permission of any kind from said owner...when did the latter become an adopted practice?

I have taken numerous rigs to Greg over the years. I always get direct communication with the guy…read moredoing the work. I like not having to go through office staff. I feel like I'm taken care of. Greg has come in under on price compared to other shops. One job was particularly difficult, and Greg and the crew persevered and got it down. thanks, I'll be bringing you more problems to fix in the future.

Our vehicle got dinged over the weekend and I couldn't be anymore disappointed since it was a hit…read moreand run! So, of course I checked to find the cheapest rate, but also near by! Went to one spot, but they took one look and gave an estimate and I was off. I didn't felt pleased, so I connected with THIS business(referred by my sister) -Called front office to make sure I could have my truck be estimated and Gaby said," come right up Jose can take a look!" -Jose took a look at my truck...."HE LOOKED AT MY TRUCK, and I mean he went into detail" of the damage that was on the bumper and what had to be replaced and just everything!!! Not only that, Gaby came outside and explained the run down on insurance, took pictures (detailed) and the fact that they actually TOOK THE TIME to analyze my TRUCK IS A PLUS!! That showed straight up PROFESSIONALISM and I respect that. -Everyday I was briefed on my vehicle via email.I liked that-I wasn't left in the dark. -3rd day I was sent an email it was almost done, and got a call few hours later on a time to pick up. -Transaction was easy, the staff was super nice Jose came out to explain to my husband the rundown on what he and his crew have done and clarified everything.My husband respected that and NOT TO MENTION THE WORK ON OUR NEW BUMPER and black top looked perfect! "We are PLEASED!" I got in my truck and was sooooooooooo thrilled to not only have my truck back- but the work that was done inside the vehicle (felt like they detailed it-smelled fresh, they wiped down inside and can't say how much I respected that) It's the consideration of a company that understands the vulnerability of a vehicle to its owner. I recommend this place- the attention to detail, the questions I had, the team work of Gaby and Jose helping me and just over all great experience and customer service! I hope to never get in a accident again- but IF I do, I know where I'm coming! Oh and they detail too, which I choose not to do just yet-but the prices I checked in the valley- this place beats them all. (Also you want a company that cares for detail- and they definitely are all about DETAIL) Cheers Perfect Appearance! And of course thank you!!