Absolutely amazing service The ambience in the food is top-tier. and it's really close so it's convenient.

I'm leaving this review because of the complete lack of customer service--and honestly, the lack of common sense. People drive from far away, work all day, and come to your store expecting a basic level of courtesy. If you're going to have self-checkout registers, you can't expect customers to juggle everything, stack their groceries, and then repack everything themselves because you refuse to provide a bag when one is clearly needed. If you need an employee standing at every register to monitor customers, then maybe that same employee could actually help the customer. And Vanessa, this is especially for you: the attitude and facial expressions when customers ask for help are completely unnecessary. Nobody should feel like they're inconveniencing an employee simply because they asked for basic assistance. I understand Vallarta isn't Stater Bros. or Vons--that was my mistake for expecting the same level of customer service. But what bothers me the most is being treated this way by our own people. Stop profiling your own customers and start treating them with the respect and courtesy they deserve. Many of us work long hours and drive a long way to get home. We don't work where you work. We're tired, and the last thing we need is to be made to feel like asking for a bag or a little help is too much to ask. Customer service is part of the job. Common courtesy costs nothing. Honestly, experiences like this are exactly why people stop going back. If Vallarta wants customers to continue supporting the store, then management needs to get their employees' attitudes and customer service straight. And if Vanessa is a manager as she stated she was you need some classes. read more

I had an unpleasant experience with the cashier. VANESSA !!!!! She came across as RUDE and seemed UPSET or UNHAPPY while assisting customers. read more

The food is fresh and amazing while service is a bit slag, I would still give 5 stars! It is so clean, everything was so stocked and orderly. I purchased their tamales and rolls. I was surprised that they carried Peruvian foods, not too many but they had almost what I needed on my list. The parking lot is not up to par, but it's the desert so that's almost a given. I will be returning, it's now my fav. read more

This will be a short review! As a foreigner, I love going to this place and get my fix of imported products. This supermarket offers very fresh produces, it's very clean and the staff is very friendly and helpful (I love the fact they sale the cream and cheese by the pound and the meat section is awesome)... Lot of quality produce at competitive prices. Highly recommended if you are in the area. read more

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I'm honestly writing this review because lately, things have really changed. There are hardly any cashiers anymore -- just a lot of self-service registers. Personally, I refuse to do a job that should be paid, especially since I don't get any discounts for doing it. I don't enjoy the experience. On the other hand, the cashiers that are there have become lazier. The level of service just isn't what it used to be, which is very disappointing. It used to be that they'd greet you and at least offer to bag your items, but now they barely say hi. If you bring your own bag, forget about it -- they won't help you at all. It's as if it's no longer their job. read more

I got albondiga soup for my sick wife and went to reheat it and thank god I did because the meatballs were still RAW on the inside!! Be careful getting soup here!...only trust mamas soup read more

Vallarta Supermarkets - Albondiga - Grocery Near Me - Hesperia, California

The store is nice, but it smells really bad when you go to the meat department. It needs improvement. When you ask some of the people there for help, they make you feel like they are doing you a favor. Please remember that I am spending my money here, it's not a favor. read more

Today Thursday, January 15th I came to Vallarta not too long ago to buy myself a pound of shrimp to make. When I got home and opened the bag I got a strong smell of Ammonia, and as we should all know now that the smells of ammonia/chemicals coming from foods are not safe to eat. The texture was slimy and had little bubbles on it. Watch where you get food from and check it immediately once you get home. To me, Vallarta isn't trusted anymore and the whole situation is SO preventable. The woman keeping charge of weighing and giving out the seafood should know and identify bad shrimp. ‍ read more

Muy malas tortas. Probé de las que van calientes y de las que ya tienen preparadas y las dos tuvieron muy mal sabor. Lastima de dinero gastado. read more

Very clean! Awesome job to the store staff for keeping it clean. Food looked buyable.

Purchased 3 pieces of pan dulce on Sunday. My son was eating it and found a strand of hair inside the bread. Very disappointed. read more

Vallarta Supermarkets - Pan dulce with a hair strand - Grocery Near Me - Hesperia, California

I purchased some Mexican bread and it wasn't fully cooked, so I don't recommend getting your bread from here. Their carnitas, rice, and beans are very good. read more

Awesome market, they have everything you need here, fresh bread, cakes, hot food to eat in or take out. My go to when in need of groceries and hot foods! read more

Great service, quality and store conditions. Meat is fresh with excellent service, the food is just like home made very authentic read more

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Nothing like GREAT customer service, which is why I am writing a public complaint about Vallarta. This after telling guy playing "security guard" I was going to. He simply said, "do what you gotta do." Not only did he NOT respect his elders, he made me stand back in the holiday line. Why? Because I stepped aside to talk with a disabled friend I hadn't seen in years. She was parked by door and told him my husband just went in. No husband but yes, my friend and I stood in line. He went in, I said goodbye to her, went to run in and was told I had to stand back in line. No IF'S, AND'S or BUTS. Was very rude, disrespectful, and far from understanding. Not one to cry over spilled milk, BUT... not all dis-ABLED people look it. Having me stand back in line was not easy on my scoliosis or bad knee. That young man playing bad cop needs a lesson in RESPECT. HE aside, I rarely go to that Vallarta and will now stop. Don't know how their bathrooms are these days during "COVID." But prior to it they were rather DISGUSTING. Adios Vallarta! Please school all your young employees on respect. Especially for the elders, and more so for the dis-abled. He could have apologized, but instead decided to treat me like a number. How DARE he say, "do what you gotta do." read more

I love the layout of the store and the meat counter associates is always kind. When checking out, there's four or five women staring at only certain people. The only similarity is their skin tone. I'm not saying it's conscious but it's apparent and not appreciated especially since there are people without homes roaming the aisles. Don't just watch certain people. Watch everyone equally. read more

Vallarta has a cocina (kitchen/cafe) in their store. I've purchased the agua frescas before and they're always good. My husband went today and purchased me the albóndigas meal. It comes with the albóndigas, cilantro, onion, lime, rice, and 3 corn tortillas. The caldo is ok but not my favorite. I got ONE meatball out of a 3 cup sized bowl. The rest is all vegetables and potatoes. To top it off the ONE meatball is not cooked through! I definitely did not eat it. They need to do better!!! Serving raw meat is not ok. read more

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Ordered today a vampire(fresh juice) and a queso con Rajasthan tamale. The drink was very good as it is my favorite for several years. The tamale was good as the texture,but not the flavor. Not spicy at all. The cheese should have been white but looked orange to me. read more

I was going to go with 4 stars due to the fact that the american groceries are seriously expensive here, but the mexican items are so darn good, fresh and fair priced, the service is exceptional at all areas from the bakery, butcher, at the register and at the restaurant section of the store. The location is HUGE, tons of parking, not too full and very well stocked. We ate tacos and burritos, both al pastor at the restaurant, excellent, the salsa bar exceptional, love the free grilled onions and peppers as well as both the red and green salsa. We purchased food at the bakery, butcher, fruits and veggies, everything has been very very good so far. I love the other Vallerta in Victorville as well, but this one is bigger, cleaner and better stocked, I'll be back! read more

Vallarta Supermarkets - al pastor taco - Grocery Near Me - Hesperia, California

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Food part of the business just doesn't listen. I ordered two burritos with no rice and what happens, double rice!! Receipt shows double beans, how they read rice??? Customer service is weak and non existent. read more

Love the store. Have seen a huge improvement in new choice selection of meats, quality of pan dulce , and cakes!! Store is always clean and excellent service!! read more

My husband went in today to get shrimp. He went and bought the large shrimp when he came home to clean up the shrimp the shrimp was mixed with a small and large shrimp. Literally the whole 3 pounds of shrimp is mix with large and small shrimp why .? He paid for large shrimp. This is ridiculous! If he paid for the large that's what we should be in the bag not mixed . read more

Vallarta Supermarkets - Shrimp - Grocery Near Me - Hesperia, California

Their selection is extremely limited, and I had a very hard time finding things in the store.

Love love this place. Fresh produce, and stocked well. Clerks are very fast and pleasant. Favorite place read more

I've been disappointed lately on my last two visits to Vallarta. I used to come here for the fruit and veggies but they have been old and stale. Looks like they don't care about their produce dept. You can see in the pic I posted that they don't check on the fruit. Spoiled and who knows for how long it's been there. We bought chicken soup and it was so salty! The Rotisserie Chicken was ok. The bolillos as delicious when hot. Cakes and Jello are delicious as well. read more

Vallarta Supermarkets - Grocery Near Me - Hesperia, California

I bought cow tongue. Compre Lengua de Rez first of all the pound is expensive. I know what I was paying se que la lengua es muy cara. Eso no fue el problema. The primo len was that when I got home and took it out of the bag to cook it. Cuando la saque de la bolsa que venía. Olía a muerto. The worse smell. The thing looked green on one side and smelled like a dead body. #healthdeparment ASAP. No pueden vender comida echada a perder. Not. Right to sell things that are over decaying read more

I bought my daughter this cake for her science class I went to the bakery and had a inspo picture of the cake and asked the lady for a cell cake she said she could do it. I told them I need the cake by this day and they had the cake done by that day. The cake turned out amazing I loved it. I recommend getting all your cakes from Vallarta. The lady that did my cake was very friendly. read more

Vallarta Supermarkets - A cake as a cell for my daughters science class. - Grocery Near Me - Hesperia, California

I was in this morning to buy chicken. As I was waiting to be helped I noticed a lady repackaging the meat and chicken that have already been out on the floor. So now it makes sense that sometimes when you buy these items at these store and you open the package they smell bad it's because the repackage these items with a different exp date. I was in shock!! Package she's holding is old package she flipped the item on to the new tray. This was at the Hesperia location on Main and I. It's not the employees fault she's just doing her job. read more

Vallarta Supermarkets - The lady in the back is repackaging the meat and chicken items. - Grocery Near Me - Hesperia, California

The service is good the food was amazing the carnitas plate was good!! I'd say that the auga Fresca are good as well if you like them it's always good to get the big container read more

We went to Vallarta store #22 on Friday 3/18/22 for a birthday cake for my son that was turning 2, I asked the girl to write something on the cake for me and we went to pay it and when we picked it up she already had the box closed we didn't think anything of it and drove home 40 minutes away so we put the cake in the fridge and when we were ready to sing happy birthday we realized all of the strawberries on top of the cake had mold. So I called the store the next day and they refused to do anything about it they were only offering 50% of what I paid for the cake! Never again! You mean to tell me your worker didn't see the mold when she washed the strawberries or she just didn't wash them? Even worse she didn't see the mold when she was dipping them in that jelly or just didn't care read more

Vallarta Supermarkets - Mold and rotten strawberries - Grocery Near Me - Hesperia, California

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I went to the store in Victorville and order 85 dollars of flap meat for carne asada, I pointed out to the person helping me wich one I wanted, then she turned around and got meat from a diferent box they had in there. I got home started grilling only to find out they gave me Milanesa meat wich is cheaper meat, they charged me 9.99 a pound for a meat that costs 3.99 a pound. This is a good way of ripping people off BUYERs BEWARE, make sure they give you what you order before you leave the store , I will never go to Vallarta Again read more

I love the produce here always fresh and last long On Wed. & Thurs. They have specials that is very competitive with other markets. I shop here often. I also use customer service here for the western union or money gram (forgot which one it is) and this is why I put 4 stars ...the young girl that works at C.S. is very rude. At first I thought maybe its a language thing,but nope she knows English very well. I hope they notice her c.s. needs to be a Lil more friendly. read more

Vallarta Supermarkets - I was on my way to the register to pay for my fresh tortillas - Grocery Near Me - Hesperia, California

Amazing staff they helped me carry my groceries to my car since I'm pregnant. Very happy will be shopping here more often

Beware of this location! Im about to report this place to the health department. Their meat expires right away, bought alot of fruit and vegetables and they all went bad in 2 days! Please shop somewhere else!!! read more

Best Vallarta in the high desert. Great customer service, everyone is very friendly. The food is really good and fresh. I love to buy all my groceries here and I stop to eat in the taqueria every time. They sell a lot of delicious meals I love the tortas. Definitely recommend eating here and shopping for your groceries here. read more

They have the worst customer service, don't come here. The cashiers are so rude and act like you bother them when you ask a question. The store was very unorganized and messy also had a nasty smell. Save yourself the trip and avoid this place. The Vallarta on mariposa is way better, it's cleaner, well organized and they have great customer service. read more

I've only been there once but my hubby & I each order a 'HUGE' burrito!! Delicious!! I also had a small container of oatmeal, yummy!!!, never had I seen or had this option at any Latino Store. So Clean, Bakery, of course we got bread too & the salad bar area....I can go on & on!!! Keep up the great work, you definitely have to come to our Desert community, Coachella, Ca. Come & show the other Latino stores what you have read more

My husband is a truck driver for construction machinery, he was in the area of the Valante store in Hesperia between deliveries. He ordered 3 tacos @$2.00 each. Went on to the next stop only to find as he is ready to eat. Each taco had less than 1 bite of meat in them. My husbands a nice guy, so after his delivery he returned to the store asking the attendent at the cocina - was there a mistake? Showing her the meat he was given, she laughed and said sorry sir this little measure cup is what we are told to use for each taco. Unbelievable! So, my husband at this point is HUNGRY! He asks for some chicken wings, and a water total / including the terrible excuse for tacos $14.00. with no other choice - he told me his story / very bad service, very bad customer service, extremely expensive. I will be warning people not to go there unless they want to be ripped off! read more

THIS PLACE IS A DISCUSTING JOKE. I went in the other day to get some chicken soup there was no one at the counter but me. Three workers, one was a manager and absolutely NO ONE acknowledged me!!! I literally stood there about 5 minutes with no acknowledgement what so ever!! They were standing laughing and joking REALLY not one said hello we will be with you in a minute NOTHING!! Finally someone said can I help you I ordered my soup then went to sit down to wait and all the tables were FILTHY!!! OMG it was so gross how can anyone eat here. What if I wanted to stay and eat would they have even bothered to come and clean the table??!! Instead of talking YOU THREE!! Try picking up a clean cloth and make your eating area PRESENTABLE!!!!! I WILL NEVER COME HERE AGAIN, COME ON MANAGEMENT WAKE UP!!!! read more