I was a member and it turns out the rear windshield came off hanging from the bag they put on it,…read moreand when I complained they told me they weren't responsible, so I cancelled my membership. I went to Advance Auto Parts and they told me that many people come there because of problems at that car wash. I had to buy and order what they damaged.

I went into the car wash with my hood scratch-free and came out with the entire hood scratched. I…read morenoticed it immediately, got a manager, and filed a claim. The car behind me also had similar scrapes, just not as deep. He also filed a claim. I was told I would receive a callback within 2-3 days. TEN days later, I stop at the car wash and ask to speak with the manager. I'm told that they are NOT responsible. "Someone" must have used a shovel or scraper to remove snow. I said that did NOT happen, plus the car behind me had the same markings. He said that it must have been a shovel or scraper. I call a supervisor to get the same answer. So their solution to damage their wash by GASLIGHTING their clients. I'm beyond furious. I went in with no damage and came out with damage. Just because they can't explain it doesn't mean it didn't happen to TWO CARS! It's NOT a coincidence. I have withdrawn my membership and will tell anyone I can NOT to use their service. I've never given a bad review to anyone, but feel people need to be warned.

I used to love this car wash until it destroyed my mirror on my new car. They determined it was…read more"already loose". This is absolutely not true, as I am sure the video clearly showed. I have never been so upset and discouraged. Now I am having trouble canceling my monthly membership. If they had been honest and admitted the car wash did the damage, then all would be good, but obviously they do not take responsibility. Very, very upset.

While the facility appears new and vacuums are free to customers, I always seem to have problems…read morewith the monthly club scanning process. I purchased the monthly membership for convenience but the system does not recognize my license plate. I spoke to the front office and they gave me an alternative windshield sticker to use, however, their system STILL does not scan it. I ended up having to purchase a one time wash because I was holding up the line trying to get my plate to scan and they refused to refund me the money. While I'm sure others have a great service and no issues, every time I came here, it was always something to deal with.

He did a great job and is very friendly and easy to work with! Very reasonable price too.read more

We highly recommend The Car Wash Guy! Amir is extremely friendly and his quality of work is…read moreamazing. Our entire family are repeat customers and we are always happy with the end result. Highly recommend!

I ve been using this car wash for years and found it did a good job. I recently had a problem and…read morecalled about it. I was offered a refund and a credit for a free car wash, both of which were received within days. You can count on getting a good car wash (they have bays if you want to do it yourself) and can trust that if there is a problem it will be taken care of pro promptly

Used this car wash for the first time today & it was a joke. Spent $12 & you couldn't even tell it…read morehad been washed. Total waste of money. Tires still dirty, wheel wells dirty, it didn't even take a smashed bug off my windshield. I wiped it off when it was over. It couldn't take off normal wear & tear dirt.

Took my blue SUV through the touch less automatic wash other day didn't see any issues. So I took…read moremy moms silver SUV through and I saw all the issues. I paid $12 for water. There were a few days in between washing the two vehicles so I'm not going to judge on my car now.

Do not, under any circumstances use a credit card at the self wash bays!…read moreThe timer will not stop when you finish and the "stop" button will not cancel the meter. You will watch your credit card charge run up and up as you frantically attempt to call the service number, which will prove to be a complete waste of time. You will then feel stuck in the bay, unable to leave as anyone would be able to pull in and use the base while your credit card is being charged. My solution was to call the credit card company and file a charge dispute.

I went here on Sat. to do a quick wash and it ended up charging me $10 for less than 5 minutes at…read morethe self wash which should have been about 3 or $4. I also called the phone number listed and no one answers and no machine. Very dishonest, I will never go back.

Went to this car wash today and it was worth the drive from Hagerstown in Friday traffic. Staff is…read moreso friendly and efficient. My cost was $36 for inside and out and the results were perfect, in my opinion. Thank you all! Definitely will visit again.

When the Rosemont Car Wash was purchased several years ago, and when the owner was in attendance;…read moreit was an excellent car wash. However, since his absence my partner and I have noticed a steady decline in their service. Several days ago I payed $35 for the works. My passenger side window is streaked, water still remained on my car, tires were not cleaned and dried properly, air fresher was not placed in car, and some debris still remained on my car. Not a happy customer. The quality was below standards and the attendants were not very attentive to the details. I did not leave a tip. I will be returning to the car wash on 40 (West Patrick). They provide a much better service and detail is a priority.

Been charged for months with wash subscription and the location is under construction and not…read moreavailable. I even paused my account in hopes it would reopen and it turned back on and charged me for another month while still closed.

Went to get my car washed on 2/38. Paid $12 for the best wash door to wash does not open. Called…read morethe number on the machine, guy answers I tell him the issue. He said yes I know my tech is on the way to fix it, text me your Zelle and I will refund it. Sent my Zelle and several messages asking for the refund and no response and no refund and now 3/5!

Absolutely amazing, exceeded expectations. Josh really cares about his work and it shows. Best…read morevalue in the area, hands down. No where else comes close. My girlfriend got my car detailed for me while on a business trip, so I didn't actually see it until after it had been sitting outside for about a week. Despite this, the car looked better than the day I bought it. Josh is also super helpful when it comes to cleaning product recommendations. All around terrific local business. Would give 6 stars if i could.

I won't trust my car to any one else! I drive from Baltimore to get my car detailed at Beyond…read moreReflections because NO ONE does a better job. I bought my Honda Element used from a dealer and was constantly finding artifacts from the previous child passengers. After my detail service with Beyond Reflections my car feels like I'm the only person who's ever owned it. No more cheerios, legos and God knows what else.