Worst Repair Experience of My Life…read more I paid Alvarez $1,100 for a rack and pinion repair. When I picked up my car, the steering wheel was tilted 45 degrees off-center, and the steering had noticeable play. Two different professional alignment shops confirmed the rack was installed incorrectly and unsafely. I had to pay a second shop $394 to correct Alvarez's faulty installation (re-center the rack and tighten several loose bolts/lines). A week later, the rack failed completely while driving. The second shop found that Alvarez had installed a hose improperly, which rubbed and caused a catastrophic leak, requiring an entirely new rack and pinion replacement at a cost of $1,421.62. They also confirmed Alvarez had used a cheap, likely junkyard part. The receipt showed they had installed a new part so they lied about that. Alvarez denied all responsibility and refused a refund. I took them to court and won a $1,200 judgment, which they have now ignored and refused to pay for over a year. This business is dishonest, incompetent, and disregards legal rulings. Avoid at all costs.

This car shop should be named trash just like the cars they sale and fix. Told my sister she was…read moregetting a reliable car for it to break down not even 2 weeks later. Promised to fix it over 2 months ago and my sister is still without a vehicle but won't give her money back because "We use the cash to pay our bills" according to the dad of the owner of the shop. Which is some bs. Never go here honestly

James was our mechanic and we had computer problems with our Audi. I was very impressed with his…read moreefforts to help us but we ended up having to be towed to the dealer in Sacramento. Audi has a monopoly on computer issues and I will never buy an Audi again. However, if I ever have trouble near Redding, I'm going to Richard's automotive and I'm going to track down James. NEVER BUY an Audi!!!!!!!!

350 miles from home, blew the steering high pressure hose. This also happened away from home some…read moreyears back and it took 3 days to fix, tow fees, taxi,, rental car and hotel. So its a van and you can't even see the part with the hood open. With no friends, relatives or any contacts in Redding. It was really stressful and depressing, so i asked the tow dispatcher where to take it, and i misunderstood him and called Richard's, they said they would make room and they fixed it in 2 hours, so who does that, I'd still be on hold with ford's service department. They were kind and efficient, and I highly recommend them.

Is the owner, Rick, charming? Yes. Does he explains everything in detail. Yes. Does he change…read morethings without contacting customer. YES. I had R&R rebuild my 1991 suzuki sidekick. $9000. They sent the engine to A & I. So initially when I decided to do this little adventure with Rick and Kevin all was well. I mean there were some red flags, like not getting back to me ever, everything taking FOREVER, and a bit of the mansplaining but I let it slide. When we started the rebuild Rick wanted to replace the clutch. He had a certain one in mind which was higher performance. We also assumed new alternator and starter as both were failing. So I called every few weeks and it was taking a while and then the day finally comes and we go get her. Rick shows us some stuff and off we go. We are supposed to put 500 miles on and come back. We get home and park. There is oil dripping out everywhere. I call and they tell me that they started it without an oil plug in and it blew clean new oil all over the engine. No, they didn't clean it up but I can bring it back and they will. Next day I try to start it to do that...won't start. When it finally starts it is making a horrible squeal. Shut it off immediately. Call Kevin and he says I should have it towed in. I should. They came and got it after I was like nope dont think so. So before they come get it we are looking under the hood...they didn't replace the old ass starter, the alternator ( original 1991) or the clutch. I ask Rick about clutch and he says to me, i couldn't find the one I (he) wanted. Im like wtf. I ask about the other things and he says if we did all that it would be too expensive. So I want these parts replaced. I think asking the customer WHILE YOU HAVE THE ENGINE OUT might be your play but Rick didnt think so I guess. So my partner goes down to shop and says hey...we want the new parts but we dont think we should pay shop time just pay parts. This is because, again, they had the engine out, they could have called us to ok parts or not but chose not too. The next week I talk with Rick about a time line, he says has to order parts. I call the next week he says parts will be in Tuesday. So I call back (parts should have arrived Tuesday I call wednesday). Kevin says it will be three more weeks. I ask why and he talks about getting it back on the lift etc. I mention to Kevin what Rick said about parts in by Tuesday so why 3 more weeks and Kevin gets upset says he can have Rick call me but I noped out of that because at this point Rick is being a dick about the whole thing. So Kevin calls my partner the next day to say car is ready. No idea what happened to 3 weeks because he didnt call ME about MY vehicle even though I am the only one who has signed anything or paid anything. Whatever. I call Kevin back to get the total.... $960...wtf? Partner calls Rick and he literally has a little tantrum on the phone (it was on speaker phone):and says fine you dont owe anything. I would have left it there but my partner went down and paid for the parts that they jacked up (doubled) the price on. So my take on the whole thing is that Rick and Kevin are nice if you never challenge them or ask them to take responsibility for anything they fucked up. What a shame. Hard pass on this place.

Waiting for parts but this team is amazing. We're on an RV road trip and fuel pump went out. Julia…read moreand Rick treated us like best friends. A very long way to return for future RV repairs but I highly recommend this place for not so distant repairs. Hoping it ends as well as it started

I've been going to Guy Young now for over three years with very positive results. He's extremely…read morehonest and fair in his pricing. He's helped me out of a tight spot more than once I can not recommend him highly enough.

Good place! Good people! Owner Guy gave us a very…read morecompetitive quote and did the repairs in a timely fashion. Even gave us a ride back home and picked up after the work was completed. Thank you for your service.

Came out to my home on New Years Day to repair my car. The repair was completed in a short amount…read moreof time at a more than fair price. I will use this company for any future car repair or maintenance. Still amazed that the work was completed in less than an hour, after I spend 3 hours and got no ware.

Awesome and convenient oil change! They came right to the house and changed the oil right in my…read moredriveway. And for the price you can't beat that convenience. We're kinda stuck at home due to a surgery and this was a life saver! Thanks guys!

Great service, knowledgeable only adds to the quality of work they do. They also provided a…read morediagnosis on my car to advise of possible upcoming issues and noted which ones that I could probably take care of myself. All of this and a fair price for work performed.

My 80 y/o mother has an older Subaru Outback. The stock headlights aren't bright enough to compete…read morewith newer cars shining their lights at you. I bought very expensive aftermarket bulbs but discovered the front bumper must be removed to change the light housing which I also wanted to replace. I saw this body shop had high stars on Yelp so I called to ask if they would perform the work. Their immediate response was "no" and "we don't do that kind of work and only install OEM components." I kindly asked " do you recommend anyone else that will do this work for me?". Immediate "nope, you'll just have to call around" They were about as helpful as a broken fence post and could care less in my opinion. My next phone call was to Underhood Automotive. Immediately helpful and professional. Chris said they do this kind of work all the time and install DOT legal headlights on older Shasta County Search and Rescue vehicles. Every single question I asked was answered. I live 4 hours away from Redding so coordinating this was somewhat of a Challenge. Chris even told me my mom's car had loud squeeking brakes and he would inspect those as well. Strong Automotive has high stars so I'm guessing their body work is pretty good but customer service is also very important and in this department, they have a long way to go.

I hired Mike Meadows to repair a 13 HP Kawasaki motor in October of 2020. I gave hime the motor and…read moresome $$$ up front to cover parts and labor. It has been over 7 months and I have not seen him since. Beware!

We need more than five stars! Knowledgeable, honest and kind. We have a car that is new to us…read morewith crazy problems and this shop is helping us work through them. So grateful. Honesty feels great in a mechanic!

Perrys has did all of my car work for years and they are trustworthy and do very high end work. I…read morehad my car smogged yesterday and was in and out in about 20 minutes. I would recommend them to anyone for all types of vehicle repair and maintenance.

I looked in the dictionary, a thesaurus and several classic novels and could not find the words to…read moredescribe my good fortune in ending up at All Wheel RV Repair. I experienced damage to a wheel hub on my dual axle trailer in Ashland OR. Had a shop there install brakes all around while they were repairing it. Heading back home to the Bay Area, by the time I got to Mt. Shasta another hub was heating up. I spoke to Troy, a mobile mechanic in Weed. He was booked and, lacking other options in the area, I decided to limp down to civilization (Redding) where my odds of finding help would increase. Troy referred me to All Wheel. Four hours and 65 miles later, I limped into their lot, hoping against hope for an appointment sometime in the next week. I spoke to Rizzy, an outstanding gentleman with a heart of gold. Much to my surprise, within a short time he had Brian inspecting all of my axles. As it was late in the day, we decided it would be best to finish in the morning. As others have mentioned, I was graciously offered the option to spend the night, which I gladly accepted. Throughout the process they kept me in the loop as to what they were doing to diagnose and eventually fix the problem. They found two issues that the previous shop was responsible for, and by noon the next day I was heading back home to the Bay Area. I could not have asked for better service. The level of professionalism was outstanding. I highly recommend these folks for your repair and maintenance needs. Thanks Rizz!

Husband and I are Traveling to Oregon from So Cal, to visit family, air conditioning went out !!We…read moregot there at 7:20 am and we were all repaired by 12:00 noon!! WOW what a great job and Service was impressive from start to finish! Stephanie and Donny were fantastic. Thank you for your service and support as well as a friendly smile. We will recommend you to our friends and family. Brian and Betty

Says " Clean Restrooms." Most disgusting ever. No paper, looks like feces in the walls.read more