It's really hot now during the Summer and I decided to get something to drink here. I used to get gas here and car wash as well for a long time. I've been to this gas station multiple times and over the years they change up how the convenience store looks inside. Also, it's one of the places to get cheaper gas compared to most gas stations, but I stopped coming here since the other gas station I usually go to has a better gas price. read more

I stopped by this Valero gas station to use the car wash service. There used to be a touchless car wash machine here but it got changed to a car wash machine with brushes now. I would avoid any car washes machine with a brush because of the scratches it will cause on your car paint but since we drove far to Fremont and the car was very dirty, I had to. I came in the early morning and paid for the car wash service inside the Valero store. The lady working was very nice with me and explain how the car wash works. The price was reasonable for the regular wash and I was happy with the results. read more

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Needed a car wash to test for leaks. Current car wash choice has been out of order the past few days. So I tried here on a whim and they have completely updated their wash machine. For example the back right corner area is completely occupied by equipment and pathway. Once you situate your vehicle at the control box, things progress rather easily. A new experience. Program, pay, figure it out. Realize there's a ramp you have to drive up so if your vehicle is lowered do not use this car wash as the ramp is kind of steep. Then it will indicate in green on your left to drive forward till your all the way on the platform. The wash I believe will start and you're supposed to put your vehicle in park as the conveyor will move you forward. I know, strange. Usually you put in neutral, but not here as you'll be kept out from progressing through the wash. First timers figure out. Good wash, decent wash. For $.99 it was pretty thorough. Blown dry, but then some kick up occurred when splotches were shown just after the dry cycle as if recycled air circled around. I can't complain because $.99 for the first wash at this location was chosen for availability. Also be aware that you will drive down a ramp at the same decline as the incline when you entered. I then saw the sign with the price of their gasoline which is a pretty good price. Try them out. Their facilities are well kept. read more

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They charge 12.99 for a deluxe wash when you buy gas but, they don't tell you that once you're in the wash, there's gonna be no soap, no nothing just water. It's a waste of time talking to the store manager and only thing you can do is not go there, ever. 'Waste of money & time. read more

Valero has a car wash, gas pumps, and a convenience store. the store didn't have a lot of inventory. no covfefe, no pricing posted on beverages. st least they don't carry the same brands as other stores. brew: "Joker Apple Craft Cider (Ace) 19.2 oz, (4.41) 6.9% alc. -"dry" i.e. not sugary. very boozy, 256 calories. quick buzz. -a better choice than regular beers/ipas. there's 3 parking spaces at left of store. store is average sized. read more

Valero - Ace cider strong stuff. Tipsy afterwards - Gas Stations Near Me - Fremont, California

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An absolutely terrible car wash. Avoid. The top brush didn't even come down enough. This is a scam and the people in the gas station don't even care. read more

This place is not a touchless car wash it has the brushes and you need to get an app or access code from the gas station. read more

Valero - Gas Stations Near Me - Fremont, California

Drove out-of-the-way to visit this gas station because of their competitively low gas prices (as advertised on the Gas Buddy App). We were greeted with a hand written sign on the gas pump indicating "system down, cash only". Fine, no biggie. I walked to the cashier - who did not acknowledge my presence as she was multi-tasking and on the phone. It was clear her personal phone call was more important than the growing line of customers. After pre-paying with cash, I made my way back to the pump. I selected premium gas, and attempted to pump. Nothing. Removed the nozzle, re-selected 91 octane and tried again. Again, nothing. For the second time, I walked back to the cashier. This time, I was acknowledged with a look of utter disdain. It was clear the attendant was unhappy I had interrupted her personal phone call yet again. "Oh the reason your pump is not working is because we only have regular, 89 octane gas.", she quipped, before turning around and resuming multi-tasking again. Could you not have advised me before?! Could you not have saved us both the trip - or at least written that on your hand-written signs?? Left feeling annoyed that my time and energy had been blatantly wasted. Heed the other, recent 1 star reviews and avoid this gas station. Valero may be advertising low gas prices - but it doesn't mean they'll have gas for you to pump. And don't expect any employees to offer even the minimum, expected level of customer service. They'll make you feel like visiting their gas station is an inconvenience to their day. read more

I called Valero Corp in Texas. I am so appalled that this guy verbally abused me I took it to Corporate. Someone called me back and had me explain the whole situation. Then they connected the owner Edwin into the call. They got my time wrong and had to go back and watch the video with out interaction. The cashier called the cops bcuz I didn't leave. I said good. I want this documented. They never showed up so I left. Edwin explained about the broken car wash. Edwin explained about all the angry car wash customers. But couldn't explain why his own employee verbally harassed a handicapped person. I said because he could. It's his only power trip. We were alone in the store and he took advantage of the situation and verbally abused me. While I was waiting for the cops to show up. The high school kids showed up Anna his whole attitude changed. He was nice, friendly and quiet. Big change from just a few minutes prior when it was just him and I alone in the store. The Valero rep seemed really bothered by the whole situation. He is going to fix this situation. We will see.... read more

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One star because I can't post zero. The new car wash is worse than useless, a total waste of time, space, and money.

I paid for Car wash using way app and did lot let me wash. Had to call support and wait in call for long time to get credit.

Came for the cheap gas price since I haven't seen it fall under 4 this whole year. Didn't expect to get the same level of customer service. Snobby attitude, bad customer service. Better off going to another Valero. read more

The employees inside are very mean. They get verbally abusive if you come in and ask why the car wash is closed. The car wash has never worked for more than 2 days before it is broken again. Don't bother calling Way.com. I was told there is no credit and they'd be glad to cancel my subscription. Selina Benavides is the Way.com employee who seemed to take delight in telling me this. She did give me credit one time but again the car wash is down for days and days. She refused to continue giving credits. I can't imagine how it's ok to take my money when the service is unavailable. Absolutely horrible experience. I would not recommend to anyone. read more

AVOID THIS PLACE Been regular customer to this store since past 1 and half year and never faced such situation as last night. The one who was working yesterday was very rude , he was an racist , had some issue servicing the customers . We went to buy an Icecream and all that we get treated was with abusive language " fuck the customers" , " can't you see , you have glasses " , " trespassing " , etc.. all my concern was how would one run a business without the customers if customers doesn't do business how can this gas station sustain on long run and we jus wanted to get to owners notice to please check while they hire ( for owners info : Friday jan 22nd around 7PM ) and the funniest part is the one who worked calls himself as " manager " of the store . Watch out guys before you plan to step in this gas station.The cashier was a young guy in his mid 20 First time i'm writing a review because I was deeply hurt with those words he said which is not acceptable and i don't want other customers to face same situation.. AVOID THIS PLACE read more

Been coming here for about a year now. enjoy the customer service that is provided. very attention staff. Typically also come get my car washed here very happy with everything! read more

If they had zero stars this would definitely be a zero! Don't waste your money on the "way car wash"! First off it's FALSE ADVERTISEMENT. They say "Buy unlimited car washes for $24.99 per month" However it's not unlimited, your limited to 1 per day, and that's if it's not broken and if you ARE lucky enough to catch it open and working , when you go through it theres no soap. On top of it all there's no way contact. ABSOLUTELY THE WORST WASH IN FREMONT! read more

Valero - Entrance to wash with no soap for 3rd day in a row - Gas Stations Near Me - Fremont, California

The blower didn't turn on after my car got washed. I went inside to tell the staff about the problem. They told me that it happens sometimes, but couldn't help me because I had paid via the Way, mobile app. read more

CARWASH: The Touchless Carwash here is great! Went inside to pay, entered the code on the monitor before entering the wash It was quick and easy, got all of the dirt/grime off of my car without any scratches to my paint. The dryer at the end stays on for about 90 seconds and does a good job at drying the car off I normally go to Hand Car Wash locations, but they're all closed due to the rain. This was a great alternative for a quick wash I highly recommend using this touchless carwash if you want to avoid scratches on your paint from other regular drive thru carwash locations that use the rotating brushes read more

Decent gas station. Credit cards will not work on some of the stations, you have to pay inside. Never tried that, always looked for stations where card is accepted. Nothing special about this place. Wanted to do a Car wash, but skipped after reading the reviews. read more

Valero - a car parked in front of a gas station - Gas Stations Near Me - Fremont, California

There is no bathroom for paying customers. One of the things that you should expect to find is a restroom at a gas station for paying customers. When I asked the clerk where the restroom is, he seemed annoyed by the question. His simple reply was just "no". That's okay. The gas station down the street has one. Of course this review wont matter cause who really read gas station reviews anyway. read more

This place is the worst! It partners up with Way mobile app, but when redeeming the code, it always gave issues that carwash was redeemed, QR code did not work. I called customer service they told me to get new code from store clerk but clerk told me they couldn't issue new code, only the Way app rep can. It's all scam! read more

Staff are friendly and helpful. I don't understand the low ratings. Handy - if busy - car wash, too.

I had a one day old expired car wash that I forgot to use two weeks ago on a Saturday. I went in that following Sunday and they would not honor the expired car wash ticket. I was told that the owner was the only one that could check to make sure that the code wasn't used. I spoke to the owner today and he would not help me and told me since I didn't use the ticket within his time restriction that he didn't want my business (after I told him I would never bring my business there again). He did not care. The owner is an unappreciated jerk! I am only human so he basically just stole $11 from me. If I could give zero stars I would. Do not buy gas here or purchase anything from his convenience store. I will tell anyone I know not to give their business at this Valero-go to the one on Stevenson & Fremont Blvd or the corner on Mowry! They appreciate your business! read more

Warning!!!! Don't come to this car wash save your money and go pay a little elsewhere and get the vacuum, wash and dry somewhere else. This car wash does not even have a brush or whatever you call it that clean your car!! This car wash only spray water to your car and that's it!!!! I want my money back!!!! read more

I just left this Valero I purchased $75 worth of gas and a $11 car wash at the pump. Once I was finished pumping my gas I did not get a receipt I did not get a car wash code. There is nobody working in the store the doors are locked the phone number has been changed. I waited for over 10 minutes maybe the clerk was in the restroom or something but nothing. With gas prices over six dollars a gallon this is no way to run a business read more

From 5 stars to 1 ... in one visit. I am a Hydrogen customer who has been excited for he somewhat convenient location of this station to film my industry leading car. This station appears to be clean and has a car wash. However, this station cannot seem to manage the concept of a customer restroom. From 5 stars to 1 ... in one visit. Because, sometimes when you need to go ... you need to go. read more

With way.com it's a great value for unlimited washes $24.99. Limit once per 24 hours.

I was up next to get a car wash just before it broke down. I'd already entered my code number, and thought it would be a hassle to get a refund or another car wash code. Fortunately, I received excellent customer service from Tony. Not only did he provided me with a duplicate receipt for a wash at a later date, but in addition, hand wrote a note explaining what happened in case I had a problem trying to redeem it. The next day the car wash was up and running, entered the code number, and all went smoothly! read more

Valero - Note from Tony to make sure I receive my car wash. - Gas Stations Near Me - Fremont, California

The clerks inside had "never heard" of their advertised signs outside of $3.23 with cash purchase and car wash. Hello???!! You have two signs outside, on major streets! My husband had to pull one of the clerks outside to see for himself...but he still had never heard of it. Then one of the other clerks tells my husband "he doesn't have to" honor the price. False advertising and shitty customer service. Check your receipt for what you actually paid for gas. Better yet, go somewhere else. read more

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I was excited to find a gas station with an unlimited carwash option in Fremont for my cars utilizing the way.com app. The first run was OK, but with this type of service, I don't expect a full service. The wash is alright on the basis that it is a touchless wash, but the drying still leaves behind a large portion of water and can be a bit improved. My biggest complaint is the amount of downtime of the wash, which the employees have no clue on the status of the wash, whether it be down due for maintenance, repairs or app issues which is different dependent on who I'm asking. I purchased the app in Early April and with the wash being down pretty much almost half the month (4-5 days throughout the week), I won't be renewing my membership. Since I'm in SF often, I'll opt for the Quick Quack unlimited wash plan. read more

AVOID THIS PLACE. HORRIBLE CUSTOMER SERVICE. This location used to be my favorite car wash. I went here on Saturday 01/14/22 at 3:30 PM To wash my car and The guy behind the cashier was a young guy in his 20s with a very rude attitude to begin and would answer my questions in a tone like he was doing me a favor. Anyways, I washed my car and noticed that half of the car was not washed and was all muddy still so I asked him to come out and look at my car to show him the problem. He came out and told me rudely that it's not his problem and said that he won't give me a refund (have this in mind that I did not ask for a refund) . I mentioned to him that I do not ask for a refund but I would appreciate if he let me wash my car again since their car wash does not work properly however He started yelling at me again refusing so I told him to call the police. At this point I waited outside for cops for 20 minutes and went in and asked if he called and he yelled at me infront of the whole gas station to get the fuck out of the store in these exact words. I could not get this man's name because he would not give it to me but he needs to be FIRED ASAP. It is surprising that valero lets such people with disgusting attitude to represent their gas stations. I will never go back there and will make sure to call the valero corporate headquarter to file a complaint against this location. read more

This is the worst car wash service stations in Fremont. The quality of the wash and the customer service is awful. It's a waste of your 10.00$ as when u come out of the wash the car is still dirty... according to the owner is because it's a touchless car wash. read more

Today, on a Saturday at 3:20p, it was horrible service. With a flat tire, no spare, lots of stress, I needed to use the restroom. It was more of an emergency situation and the really cool jackass refers me to a Firestone. Oh but I was able to get free air. What a champ! You totally deserve 1 star!!! read more

Incredibly poorly run business. I checked once for a restroom. Was told no restroom. Another time, I paid for a carwash, but line was long I decided to come back next day. Wash was closed / broken at 9 am. Ok I understand sometimes maintenance needed. Later that day I come back and go inside. Ask when it will be re-opened. "I don't know.". What's your phone number, so I can call to see if wash is reopened? "WE DON'T HAVE A BUSINESS NUMBER". Unbelievable. Can you refund my wash fee since it is broken? NO, WE CANT CREDIT BACK YOUR CREDIT CARD.". This is classically bad customer service. Don't go here. read more

I had a car wash here. I buy the $13 car wash and as it's finishing the wash, the dryer comes on for 2 seconds. I went into the store and tell the guy at the counter. He says he took note of it and that I could wait in line (3 cars pulled up) and try again. I didn't have time for this, so I told him that and asked for a refund. He said he could only give me another wash and that was it. Don't waste your money on the car wash. read more

If you are looking for a cheapest price in town this is probably the second runner up. About 5-10 cents per gallon will be saved. But there's a catch. Cash of course. But wait, there's more. You need to hold the handle of the nozzle down because all the locks are broken off and as far as I remember it's been this way for years. Come on down for cheap fill up if you don't mind a little work out by holding down the handle like good ol' days. read more

Needs to be remodeled. The workers are normally grumpy and rude. Especially the white lady! My roomie calls her the troll under the bridge lol. Also some of their snacks are stale or old. Barf. Verdict: convenience around the corner when in a rush. read more

Walk away from this place,The car wash they put less step and it's still dirty when you use their service , sometimes they stop machine also.they will tell you a lot of excuse from the old man. The price is different as they put the sign close the street. The most worse gas station in Fremont,CA read more

Based on my experience today, I'd give this place negative 5 stars if I could. Why? Read on, it's good. I mainly use this car wash for "refresher" washes in between full on hand washing as it does an okay job...usually. Today, I went again as I've done many times. Only this time, half of my car got soaped, and no spot-free rinse which I paid for. The wash left me with soap all over my car. I parked my car and went over to talk to the clerk, and below is to the best of my recollection the transcript of the conversation. It's good enough as a script for a prime time sit-com episode. me (calm): "Hi, I just went through the car wash and it didn't go through the spot-free rinse. There's soap still on my car." clerk (immediately agitated): "I don't know what you're talking about. We don't do spot free here. It's a touch-free wash. What are you talking about?" me (sigh, deep breath, still calm, and repeat what I just said verbatim) clerk (interrupts me before I finish, with even more agitation): "We don't have spot-free. It's a touch free car wash. Where's your receipt? Show me the receipt! Where's your receipt?!" me (starting to be agitated): "Okay fine, I'll get the receipt." me (walk out to the car, get the receipt, walk back) clerk (locked up the store, marching towards me): "Show me your receipt! Show me where it says spot-free! Where's the soap?!" me (give her the receipt) clerk (looks at receipt): "It doesn't say spot-free on it! Where's the soap? I don't see soap on your car!" me (points to obvious foam still dripping down my roof): "There." clerk (raised voice, dismissive): "That's not soap. That's water!) me (frustrated, pointing even closer at the foam): "Water foams?" clerk (raised voice): "That's water. That's not soap. That's water. There is no spot-free in the car wash. I don't see it on the receipt. We don't do spot free." me (agitated): "So, you're gonna stand there and debate with me that the foam really is just water? The 9 dollar wash comes with spot-free rinse." clerk (obviously angry): "I don't see any soap. I can't give you a refund anyway. You'll have to talk to the manager. We don't do spot-free." me (now confused): "Then you could've said that in the first place before we had this debate." clerk (angry): "I'm not gonna give you a refund. You'll have to talk to the manager. There is no spot free. I don't see any soap." me (walking toward the car wash entrance): "Why do you keep saying there is no spot-free. I just got a wash last week and it had spot-free. Follow me and I'll show you. It says spot-free on the machine." clerk (walks in the opposite direction back to the store): "Take it up with the manager." me (now complete mad): "Excuse me, what is your name?" clerk (keeps walking) me (starting to be amused): "I'm sorry, I didn't hear you. Excuse me, what is your name?" clerk (keeps walking, mumbles something) me (amused, repeatedly ask for her name): "I'm sorry. What's your name?" clerk (unlocks the store): "I can't give you a refund. You'll have to talk to the manager." me (angry again): "What is your name? You're not gonna tell me what your name is?" clerk (lowered voice): "Your mad at me cause I won't give you a refund." me (WTF): "No, I'm mad because you've been so rude." clerk (dissmissive, helps another customer) me (mad): "Do you have the manager's number? I need the number because they're never in." clerk: "Manager will be in at 11." me: What is your name? clerk: "I don't have to give you my name!" me: "Okay fine. I'll call..." clerk (interrupts me at the top of her lungs, gives me a number which I later verified as bogus) clerk (points to the car wash brochure): "We don't even have spot free car wash." me (points to line item that says "spot-free rinse"): "It does say spot-free right here...does it not?" clerk (confused): "Ok, I'm wrong." me (leaving the store): "You've been very rude." clerk: "Talk to the manager." For most consumers, a simple "Sorry about that, but only my manager can give out refunds. Please call or come back when he retruns at 11." would've been fine. Instead, the clerk picked a fight with a customer who has a legitimate issue with the services rendered. UPDATE: I found the number online and called back at 11, and guess what, the manager won't be in until 12. The new clerk (who is actually polite) told me that the earlier clerk has had numerous complaints lodged against her. Why is she still employed? Called back around 12:30 a bunch of times. No answer, pickup and hang up, no answer... hmmmm....convenient. Called back aound 1pm. Got another clerk. Asked for the manager, and she said, in a rude way and elevated voice, she didn't know when the manager will come in. Then hung up. Curiously, both earlier clerks referred to the manager as "she". I'm beginning to wonder if the management is avoiding contact...the saga continues... read more

This location always has unappealing exterior. Debris scattered throughout property, grass needs cutting. Clerks do not care. One clerk told me they had just been hired and had received no training. Ugly property. read more