THIS FACILITY THREW MY STUFF IN THE GARBAGE WITHOUT EVER NOTIFYING ME. My bill was paid, and…read moreapparently there was a miscommunication with the manager on the amount of units I was renting (they claim just one, when we had discussed two) but NO ONE ever reached out to me, despite them reaching out about other issues. Long version- I rented a small storage unit and quickly realized I needed another. I spoke to the manager and got it taken care of. Apparently when this happens, you have to transfer your goods from one unit to another as SafeGuard does not allow 2 units at once to be rented (which i found out yesterday via disturbing details of my items being thrown in the garbage). I was never told to transfer my items; I live a hop and a skip down the road and surely would have been there to retrieve my items that were "necessary to transfer". Fast forward several months, I go to the smaller of the two units I rented and it's "available for rent". Everything is gone- they said they threw it all away. Apparently there was a miscommunication with the manager and he believed I was simply moving my stuff to the other unit instead of renting both. Fine. But no one ever reached out to me about it. No emails. No calls. No texts. No letters. Meanwhile, I was two-days late paying on the unit last month and got a call each day I was late. They clearly had my correct information for that, but not before THROWING MY THINGS AWAY. They offered me a pitiful 2 months off my storage unit for the inconvenience. Less than $500 for a laptop, my entire summer wardrobe, cameras, camera lenses and supplies as I have a photography company, not to mention items of sentimental value that cannot be replaced!!! I find it suspicious that the boxes were simply thrown away- typically storage that is abandoned in their eyes would be auctioned- this was just thrown in the garbage? This has been a horrible experience and I am weighing my options on how to proceed.

I made a reservation online for a unit. I tried to stop by 4-5 times to pick up keys and finish up…read morethe paperwork, and every single time there was no one there and a sign saying "be back in 30 minutes." It took me over a week to get my keys, meaning I paid for an empty unit for over a week. However, Hector at the counter was really nice and helpful. I highly recommend working with him. He was super helpful and patient in asking all of my questions while seamlessly dealing with other guests as well. The actual facility is very clean and well lit, and the units are reasonably priced and a good size. It seems safe, too!

They tried to scam me out of money after I returned the Uhaul vehicle. The emailed me without any…read moreevidence. So I disputed it and asked for basic supporting evidence, including the actual citation, citation number, issuing agency, date, time, location, and proof that it occurred during our rental period. Because I pushed back, they wrote me and said it was a mistake and still never provided any evidence. Very likely because no violation ever existed. I would not recommend this business.

Thank you for the fast and professional service. Will be back. Did not have to wait long. Employees…read morehelped me right away

Reliable and convenient. Be patient since they take their time with each customer; quality is…read morebetter than quantity imo. Prices are a little high but it's worth it for the proximity. Also, I recommend coming in at least 30 min before shop close. Anyways, glad I have this shop nearby!

First of all I want to say that the employees have ALWAYS been kind, helpful, and overall fantastic…read moreevery time I've used BP's services. My review doesn't reflect on them in any way, but the business owners who have taken to nickel-and-dimeing their customers. I have been using BP to ship out my sales on Depop for over a year and noticed the prices going up not just incrementally but drastically. My packages come fully packaged, just needing a label. To print any label it was a dollar, which like alright it's 10¢ at the library but sometimes the convenience factor made it worthwhile especially if I was dropping off multiple packages. Last month, it went up to FOUR DOLLARS. That is highway robbery! Now, just to drop off a package with a pre-printed label, I have to pay a dollar?? It's free at the post office to print a label AND drop it off. I highly encourage anybody to just head to the post office and save yourself the time/money. It's truly a shame.

I deeply appreciate the skillful service the Piece of Cake provided for my move from NYC to…read morePennsylvania. The astute movers arrived on time. Safe parking skill on a busy narrow streets in downtown in downtown Manhattan was impressive. Great respect was shown for my treasured objects, everything was meticulously protected and wrapped. After a 5 hour drive to my destination, the gentlemen greeted me with smiles and enthusiasm. The office staff were clear, patient and organized with my many questions before the move. The final price matched the original estimate. I happy to recommend Piece of Cake.

They are amazing! I will only use Piece of Cake for future moves. They moved my son in a dorm and…read morethey are professional and caring. They made a stressful day so much easier. They are the very best!!

staff always friendly never wait long, they even take clothes for donations. This definitely helps…read morewith decluttering for me . They are open on weekends as well. highly recommend

Super disappointed. The service was terrible. Everyone seemed all over the place, overwhelmed and…read moredismissive like if they didn't want to help me but needed to. Not friendly at all!! Would not be going back.

In 2019, I worked with Mr. Aron Freshtman for an apartment move, and his team made the process…read moreincredibly easy. Aron is super communicative and transparent--no hidden fees or surprises. Now in 2026, I sought him out again and was happy to see his firm has grown significantly since my first experience six years ago. The pandemic years really did warp time! Even after all this time, Aron was quick to respond and connected me with Jacob. Jacob has been fast, communicative, and accommodating. I'm happy to report the firm remains just as committed to a superior moving experience. Jacob walked me through every scenario and potential challenge for our upcoming move and provided an excellent price. Moving in NYC is rarely stress-free, even with meticulous planning, but I'm feeling confident. The move is coming up soon--I will update this review then, but fingers crossed for another smooth experience! Update from move day (UES to UES) : we had to reschedule our original move date due to unforeseen circumstances. I reached out to Up and Go on the morning of the move and Luka got back to me at 6 AM. I was so relieved he gave me a new date and time (and charged me a reasonable reschedule fee) and the crew showed up on the new date and time and were exceptional. Shout out to sr. Bojan, Jr. Bojan and Lala. Really the speediest moving team. All in all I am so happy with our moving experience, they really are Up and Go!

Fantastic. Moving sucks but these guys made it easier. Luke took all my info and gave me a very…read morereasonable quote. When the movers showed up they were punctual and very efficient. They took care with every item, even my glass towers were carefully wrapped and transported. Then they reassembled everything to my specifications. What a wonderful company. Highly recommend & very professional!!!!

Excellent service and communication. We had an unexpected issue (through no fault of Access Self…read moreStorage) that affected some items we had in storage, and what could have been an incredibly stressful situation was handled with so much care, professionalism & urgency. The staff was incredibly responsive throughout the entire process. They kept us updated, took photos of the affected items, helped us understand what was happening, and worked with us to figure out the best next steps. Things happen outside of anyone's control, but what really matters is how a company responds when something goes wrong. Access Self Storage staff absolutely showed up for us. I'm incredibly grateful for their help and would genuinely recommend them to anyone looking for a unit in the area. Thank you to the entire Access Self Storage team for going above and beyond!

Excellent service, the staff is very friendly and the space is very clean, its easy for parking and…read morethey help you with everything you need!!

I have been using them for the past 2 years and I can say all around great…read more Prices, service, on time delivery SoI am definitely will recomandvthem to all

I have to move in a couple weeks. I need boxes in which to put stuff so I can have my stuff at my…read morenew place. I can't get these boxes by going by supermarkets, I need real boxes that have never been used. It's not me, it's my stuff - none of my things like to be anywhere where food, livestock or various sundries have been first. I have ordered from U-line in the past, but their shipping is outrageous, almost as much as the whole order. I did a little Google search and found suppliesformoving.com. At the time of the order, I had no idea they were in Brooklyn. The site is clean and all the information is readily accessible. One can guarantee that this website did not cost a lot of money, but it works. One of the best things about this company is that they have pre-prepared packages of boxes, tape, etc. divided by room and/or rooms which makes it a little easier. They have boxes for junk, boxes for tvs, boxes for lamps - are you following me here? They have supplies for moving - tape, blankets, plastic wrap, paper. So I go online and make my order (FREE shipping by the way on everything!) and expect it to come in a couple days according to the site. After the confirmation of sale is where it gets good. 30 minutes pass and I get a call from the company saying they can deliver today, the same day, in the late afternoon. OK. One hour later I get another call that they can deliver right now. Yes please. Approximately three hours after I ordered many, many boxes, they arrived in perfect shape. Having no idea this company was in Brooklyn, I guess I should consider myself lucky. The customer service was fantastic and the boxes have been working just fine. If you want quick, efficient service and if you want to get your supplies to pack and move in an instant, go to suppliesformoving.com.* ________________________ * If all of the bottoms of the boxes break while moving, damaging all of my kids' toys and my valuable possessions, I reserve the right to come back and be extremely agitated.

i love this place!! they have everything you need for shipping, as well as an outstanding selection…read moreof art supplies. really amazing store to have in the neighborhood.

Great service. A great member of the community. Lots of great art supplies. Decent prices.read more

We had an outstanding experience with our movers--Junior, Martin, and William. They arrived right…read moreon time and immediately got to work. They were incredibly efficient, fast, strong, and hardworking, yet still handled all of our belongings with great care. We moved an entire house and even had a second location with additional items, and they handled everything seamlessly. Throughout a long day of moving, they never once complained and were always polite, professional, and positive. Moving is stressful, but this team made the entire process so much easier. We truly couldn't have asked for a better crew. If you're looking for reliable, hardworking movers who treat your belongings with respect, I highly recommend Junior, Martin, and William!

David, William, and Juan were so friendly and quick with the moving process! They were able to move…read moreall our boxes (20) and furniture (sofa, beds, desks, chairs) out of the apartment in roughly an hour. They were also vigilant and careful with all the items that we marked fragile. Whenever we pointed out anything specific to be careful with, they'd always listen and take note of it.... And indeed, all of our furniture arrived safely without any damage! Such an amazing team to work with and I'd love to have them help us move again next time!