I was looking for some pillows by a particular company, and this store was listed as a place that carried that company's goods. But it was way up in Glencoe/etc. and I was not going to drive up there just for it... but when I found myself in Winnetka and drove by, of course I needed to stop. Unfortunately (or, perhaps for my wallet, luckily) they didn't have much that I was interested in. They do sell merchandise by the vendor I was looking for but not the particular items. The rest of the stuff was unremarkable; it was either clothing that wouldn't fit me or stuff that I could probably find elsewhere. It is a nice sized shop though, and right on a corner so it's easy to find. Right across the street is the parking lot for downtown Winnetka shopping and there's also diagonal parking on Chestnut, so it's an easy top if you're in town. read more

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Amazing people and selection, fun products, clothing and decor! I am a fan of all locations!

Beyond rude employees. Hours online and on door show open until 5. We get there at 350 and woman rudely tells us they are closing "in 2 minutes". She then proceeded to say loudly to everyone in the store how she is READY to go home. If you close earlier, fine, adjust your posted hours. But, there are also kinder ways to let people know there has been a change in hours. Needless to say, we won't be returning. read more

Fabulous merchandise and very friendly and helpful staff ! We love supporting this lovely local boutique!

Whitney is brutal! She takes over and acts like she is the owner. Not even the manager. Chandler the manager is great and Grace and Randy are wonderful but because of Whithey's rudeness I will never return. read more

I love love love Valentina and am so happy that they expanded into the new(ish) space. Echoing a previous review about Whitney - she was my denim guide and set me up with some great new pairs of jeans, testing my comfort level just enough. I stop by whenever I'm in Winnetka and wish they had a store in the city! read more

Was rushed into buying items but after trying at home, did not fit well or compliment my body. I work long hours at a hospital so lots of times I don't have the luxury of taking my time in a store. I love shopping local but if you are a working mama and need time for reflection/exchange, do not shop here! especially around the holidays as time gets away from you. wanted to return for store credit 3 weeks later and told they have a 2 week return policy for returns/exchanges/credits. yikes!! read more

Gorgeous stuff and friendly staff, but way too pricey for me. The staff was very helpful, though. I left a library book there, and when I called, they told me they had it! What a relief. Their taste in clothes is impeccable, but I cannot afford those prices, even when on sale. read more

Whitney is fabulous. Always picks the perfect fitting jeans. She's a delight. Great energy.

Wasn't surprised when I saw the previous reviews - the two women working in the store didn't even acknowledge me, zero. Not a hello, not a may I help you? Nothing. Such a turn off. Made me not want to spend a dime in there. The prices were very high on some things that didn't seem all that special. Disappointing. read more

I like checking out stores with different and original selections of items for home, gifts, accessories and clothing. This store and others in IL are full of expensive cashmere sweaters and jeans. I am not loving it. The customer service is horrible. read more

Cluttered shop; junky-feeling aesthetic. Carry some nice higher-end brands but do them an injustice with poor merchandising and poor customer service. read more

One of my favorite stores. Amazing staff, always really helpful, and the clothes are gorgeous. Would highly recommend!

Poor experience with the staff and left the store unsatisfied. Made a large purchase with a consecutive return, but was not made aware of store credit-only policy. None of the credit was applied to my purchase, and was treated poorly by an employee. read more

Horrible customer service. I purchased a couple of expensive Christmas gifts about 2 months ago and later on we wanted to return one. The personnel is rude and they didn't want to accept the return as they said they want to do a store credit only. We didn't want that. Bad customer relationship and just a bad expensive place. Never going there again. read more

Love the new location ! So spacious and their is a gift for everyone on your list. The staff is there to help with all your needs

Had a horrible customer service experience here with two employees, I believe named Whitney and Sarah. Were super unhelpful and rude. There's nothing unique or cute about this "boutique" store. Would NOT recommend. read more

love the store. super cute merchandise. but man the staff!!!!! customer service is awful. not the least bit friendly and just plain rude. I think the womens name is Whitney (super tall women). if you want to feel like you're doing someone a favor by shopping here make sure she helps you ! awful read more

Cute boutique with nice selection of clothes and gift items. I leave without buying every time because the staff is rude. No greeting or acknowledgement. And I'm pretty sure I'm their exact target market. read more

I really enjoy shopping at this little gem of a women's clothing boutique in Winnetka. I rarely walk out without a purchase. They have a well edited selection of jewelry, gifts, casual clothing (jeans, sweaters, etc) dresses for going out, some purses and accessories. They will also have trunk shoes on occasion and if you sign up for alerts you will receive text messages on events and sales. The sales girls are helpful without being pushy which I love. I can go in in yoga pants or dressed up and receive the same service. Definitely worth checking out if you are in the neighborhood. read more

I would like to review the new Valentina store In Glencoe. But it's not on yelp yet. What a pleasant surprise. It's a beautiful store filled with lots Of lots of thoughtful potential gifts! Hostess gifts birthday gifts and a nice small area for Men's gifts if you're a boater or golfer. Pretty Jewelry and an array of clothing. What a lovey store. I bought some beautiful candles read more

Beautiful merchandise but rude staff. No greeting when you walk in and even when I bought something the sales person acted like she was doing me a favor by ringing me up. read more

SUCH a great little boutique. They have wonderful jewelry, accessories, home goods and clothes. Clothes-wise, they have a lot of cute cashmere/sweaters, blouses, designer jeans, dresses, swimwear, etc and carry brands like 7forallmankind, JBrand, Joie, Splendid, Velvet, Autumn Cashmere, among many others. Their clothes are more expensive than the jewelry; their jewelry is costume jewelry and they have great replicas of expensive jewelry brands like Cartier, Van Cleef, David Yurman, among others. They also have monogram necklaces and monogram accessories. Excellent employees, excellent merchandise, great all around vibe! Can't go in without buying something. read more

I want to give a higher start rating -- the selection is well edited and there are treasures to be found. But the staff is just awful! I have been in three times -- kept going to see if it was an off day, and not once have I been acknowledged. Not a simple "hi!" -- it's only one syllable! The first two times I was the only one in the boutique -- there were two sales associates. Yesterday there was one other browsing customer and neither of the two associates was helping her. The third time was not a charm -- I will not go back. While the selection is good, they're not the only game in town to carry the lines. How difficult is it to acknowledge a customer? Harder than I thought, apparently. read more