This is a great shop for gifts and for presents for yourself. The women who work in the store are…read morewelcoming and helpful. They do beautiful gift wrap too.

nice place for gifts they have squishys and ya really close to me and like it's a nice place and…read morehas a lot of stuff For kids and adults

Incredible luxury consignment shop and all the profits go to such a good cause. First off- a great…read moreselection of brands. There's all the big ones - luxury Chanel, Dior, the occasional Hermes (!!) as well as more contemporary brands such as Rebecca Taylor and Theory. They have a huge selection of clothes, jewelry, shoes, bags, as well as home items like art and furniture. Items range in condition from new with tags to used but all in great condition. Depending on when you go there are some great sales including a big one in the summer. Can't write a review without shouting out the lovely ladies who work in the shop! So kind and helpful, and respond to emails very quickly. Worth a stop if you're looking to shop sustainability and find great deals in the North Shore.

I've been a regular customer of Northshore Exchange. I…read morebought a black Chanel purse that was sold as authentic but turned out to be a replica. I was very disappointed. They don't take returns. My only consolation is that my money went to charity, as they claim.

Amazing customer service. The lady's who work there are always there to help you. The store has…read morebeautiful collections of contemporary designer brands premium denim brands. They have beautiful handbags. They carry jennybird jewelry and Chan Lu jewelry.

I love this store! I bought the cutest tops. Jennifer helped me. She was so great and had such a…read moregood fashion sense. It was the best experience I had at a boutique. I'll definitely be back!! Thanks Jennifer!!

The service was friendly. They had a very good variety of merchandise in good condition and it was…read morepriced well. It is nice knowing your purchase helps others.

This store is for thrifters who are willing to pay more for quality items. Those who are looking…read morefor basic clothing at super-low prices should go elsewhere. I have found purses, outerwear, dresses, pants and shoes here. It is well-organized, the staffis friendly and the items are clean and pressed. There are two stores; one in Evanston and the other in Wilmette. You may as well go to both!

Very VERY personalized. I could tell the staff wanted me to feel completely comfortable with my…read moreselections. I appreciated that, though they made suggestions, they were responsive to my preferences.

Outstanding fashions and styles available at an excellent value! Highly recommend a stop bye and…read morebrowse for truly no pressure shopping with service!

I used to recommend this place all the time. I will never…read morerecommend them again! I brought my 84-year-old mother in to get some new bras. They had to order her a couple and she paid for them. That was in November. It is now February. These people refuse to answer the phone. They only communicate by text. She is 84! We finally got a hold of someone and they refuse to give her a refund because they gave her "a birthday discount". They have now been holding onto her money since November and told her they have no idea when the bras will be in. All we want is a refund and they refused to do so. Absolutely disgusting customer service and a horrible way to treat an elderly woman. Shame on them! If I could give them zero stars, I would. Very disappointing

Posting anonymously out of respect for my daughter, but I feel strongly that this needs to be said…read more We visited Chantilly Lace in Wilmette today, and I was completely stunned by the behavior of the owner. When we asked for help, she dismissed us without a second glance--as if we didn't belong. If it hadn't been for a remarkable salesperson named Bella, we would've walked out on the spot. Bella was calm, respectful, and incredibly kind to my daughter. She treated her with dignity and care during a difficult and deeply personal fitting process. It's important to note: very few places still offer this level of specialized help. Bella did it with grace--and was then openly mocked by the owner in front of us. That a younger business owner would belittle a more experienced and clearly valued staff member, especially in front of customers, is not just unprofessional--it borders on workplace harassment. When I got home, I looked up reviews- multiple sites. The pattern is undeniable: customers repeatedly praise the staff--while calling out the owner's outrageous behavior. And disturbingly, she often responds to reviews by insulting the customers themselves. One person described how a disabled individual was ridiculed. Sadly, this has become more common. A boutique in Northbrook called Such a Deal became notorious for shaming young girls who didn't match the owner's preferred body type. That store eventually closed. Max's in Highland Park also developed a reputation for demeaning its customers. While it's still open, the backlash permanently altered its client base--and its standing in the community. To Bella: thank you. You were the only reason we stayed. You treated my daughter like she mattered. You deserve better.

I love Style 4 U! I got my prom dress here for a much lower price than if I went to any other dress…read morestore. The owner was kind enough to hem the dress as well for an extra price and I looked great in my prom pictures :)

I was here with my mom dress shopping for her upcoming 50th wedding anniversary. A quick Yelp…read moresearch pointed us in this direction. The store is big, albeit cramped. The styles are geared towards prom and pageant with a heavy inventory of bling style dresses. As another reviewer (Jacqueline F.) mentioned, if blinged out is your thing, this is your place. The dress style they cater is youth focused. I'm not saying this store is not for older folk but depending on style preferences, it may or may not be what you're into. Although my mom didn't find a winner, I will say the dresses are beautiful but I'd like to reemphasize with a disclaimer, they are prom and pageant focused. I can't seem to pinpoint their 2022 entry level pricing but on average, most of the tickets I saw tend to run in the mid $400s. I didn't see a dedicated parking lot. They're situated along busy Dempster and we found free street parking around the corner.

I had a bit of time to kill before my appt next door at Allure for a much needed pedicure and the…read morewindow display here caught my eye. I've been meaning to check this out all winter and glad I finally stopped in. They have super cute clothing - both casual and a little more dressy (think cocktail attire) for women. The price points were also really great! A few of the brands I recognized were Astr and Heartloom, but I also spotted a bunch of new ones. Unfortunately, I didn't have enough time to try things on, but I"ll definitely come back for my spring/summer shopping needs. They also had a great rack in the back of winter clothing on sale, but I'm ready to say goodbye to winter this year. The woman who worked here was super friendly to everyone who walked in asking us if we were shopping for anything special. And the store was beautifully decorated as well! I look forward to shopping here soon!