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    13 years ago

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    DHA Mechanical

    DHA Mechanical

    (15 reviews)

    On a Sunday we had visitors at one of those 100+ degree temperatures. Reached out to these guys and…read morethey saved the day. Great communication and super responsive. Thank you guy

    I paid $150 for a diagnostic fee to DHA Mechanical. Jhonny Sibrian from DHA visited my home,…read morecompleted a diagnostic report, and provided an extremely high quote (several hundred dollars more than other quotes I had received). I was upset because I was between jobs, and I wanted to get the work done by them only if their quote matched the other estimates. Jhonny wrote negative remarks about me in his report, even though I paid $150 for it. He then put me on the phone with Paul, and we agreed on $900 (still higher than my other quotes) to repair all the issues identified in Jhonny's diagnostic report. Later, they wanted to create a contract and assured me that all issues from the diagnostic report would be addressed. They required a 50% upfront payment. I expected to pay $450, and when they sent a payment link, I entered $450. However, their payment system charged $463.50 without my consent. I complained to Paul and Sheri, and they said it was standard because they had switched to a new payment system. I disagreed and told them that on the day of repair, I would pay the remaining $436.50 by check. The contract Paul prepared failed to include the flame sensor replacement, even though it was clearly mentioned in the diagnostic report and discussed in detail during Jhonny's visit (since the flame sensor was visibly damaged). I missed this omission when signing the contract. I expected Paul to act in good faith and fix all issues based on the diagnostic report prepared by Jhonny. During and after the repair, the flame sensor issue came up again. Jhonny said it was not in the contract, acknowledged that this was a mistake, and told me Paul would correct it and that he would return to replace it once Paul approved. In good faith, I decided to absorb the earlier transaction fee and paid $450 by check instead of $436.50. After that, Paul avoided me for several weeks by not responding to emails or phone calls. Finally, he emailed me while I was out of town, stating that he did not agree to replace the flame sensor. He was rude and bullying on the phone and hung up on me. ----- UPDATE: A customer grievance BBB complaint was registered and all documentation was submitted to them and awaiting response.

    Medel Air Pro Heating and Air

    Medel Air Pro Heating and Air

    (15 reviews)

    We needed to modernize our heating method in our home. We…read moreheard about heat pumps and called Mario to get information. He was generous with his time and answered all our questions. He gave us an estimate which we thought was reasonable and went with him to provide us with this new heating system. Took 3 days to complete the project. Starting from scratch as we only had a floor furnace before. They installed the machine, ran new duct work throughout our home. They were prompt everyday, they likewise cleaned up at the end of everyday. They explained the online function and helped us to get the app needed to control the unit from our cell phones. We were very pleased with the end result and would recommend them whole heartedly.

    Mario (the owner) installed a 5-zone mini split heat pump in our home almost 2 years ago. He was…read morethe cheapest out of the 3 quotes I got and I can see why. He was originally responsive when I told him my system wasn't blowing cold air in the summer. He came out and said he found a leak and fixed it. The next summer, it also wasn't blowing cold air and was dropping condensation onto our wood floors. I continued to call him but he would not answer my calls. I called him from my wife's phone and he picked up right away. He told me he would come out again to check the system but after that, refused to answer calls from both phones. This was an expensive system and he tried to do the install as quick as he could while taking shortcuts. To make it worse, you can't even get ahold of him to follow up on mistakes. Save yourself the headache and choose someone on yelp with a lot of reviews...this guys a headache.

    Valencia Services - hvac - Updated May 2026

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