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    Valencia Ballroom

    3.5 (2 reviews)

    Services - Valencia Ballroom

    Catering

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    1 year ago

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    The Festive Board - A delicious, esthetic fruit & cheese display.

    The Festive Board

    (68 reviews)

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    Festive Boards -- Joy & Team…read more Joy and the entire Festive Boards team added so much heart and care to our wedding day. From the very beginning, they treated us with genuine kindness and made us feel so supported throughout the whole planning process. On the day of the wedding, their coordination, warmth, and attention to detail were extraordinary. The food was incredible--not only delicious but clearly made with pride and creativity. Our guests are still talking about it. But beyond the food, it was the service that made the biggest impact. Joy's team went above and beyond to make sure everything ran smoothly, and they did it all with such a joyful and uplifting spirit. We couldn't be more grateful. Festive Boards helped make our wedding feel effortless, beautiful, and filled with love. We wholeheartedly recommend Joy and her team to anyone wanting a catering experience that is both exceptional and deeply caring.

    I was initially so impressed by The Festive Board when I met Ed and his wife at a bridal expo over…read morea year before my wedding. They seemed like the full package -- food, dessert, bartenders, mixers, garnishes, and even a day-of/month-of coordinator who would help with vendors and décor. That service was a huge reason I chose them. Leading up to the wedding, communication and planning went smoothly. However, things began to unravel the day before. My coordinator, Taylor, was supposed to attend our rehearsal, which had been confirmed weeks in advance, but she never showed. Thankfully, my venue coordinator stepped in. Taylor apologized and was ready to help the next day, but unfortunately, many other issues followed. On the wedding day itself, the appetizers were served cold, the grazing table was disappointing (boxed crackers and Tostitos), and we ran out of mixers provided by the caterer. The bar didn't even have water available for guests when one overheated -- only lemonade. Servers were unprofessional at times, including one who rested a bussing tub on a guest's chair and spilled dishes and food. The buffet food was lukewarm at best. The Kona beef was dried out, and the quality overall reminded me of frozen dinners. Shockingly, one server dropped the serving spoon for the mac and cheese and continued serving guests with his gloved hand until a groomsman stopped him. Dessert service was equally mishandled -- only one of the two sheet cakes was cut and served, meaning guests who wanted vanilla never got any. The gluten-free and vegan cupcakes I ordered (with signage) were mixed up and served without any allergy notice after the sign was removed. I never signed the "satisfaction" form I was handed at the end of the night because so many responsibilities and expectations were not met -- and no one from The Festive Board has reached out since to follow up. I truly wish this had been a positive experience, but The Festive Board fell short in food quality, professionalism, and attention to detail. My wedding day was still wonderful thanks to our family, friends, and venue team, but I would not recommend this caterer based on how many things went wrong that could have been avoided.

    Valencia Ballroom - catering - Updated May 2026

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