My husband and I came here from a recommendation and were very pleased with the service and our…read moreski/snowboard rentals. The price was so much better than renting on the mountain with the epic discount! Will definitely rent from here in the future.

I bought boot heaters a few years ago. There have been problems. Kind people worked with me…read morethroughout the process (repeated failures). They were patient, everybody won. We are fortunate to have merchants like this in our community (not corporate). Thanks, Chris.

On my ski trip to Breckenridge, decided to rent equipment from Pioneer Sports in Frisco because of…read morethe reasonable rental rates. I made my reservation online and paid for the equipment in advance. They have a variety of equipment options, I chose the performance ski package, but wasn't quite sure of the difference between packages other than price. The store was located in a strip mall and upon entering looked like a typical sporting goods store. When you make your way to the back of the store they have all the ski equipment. I was asked if I had a reservation which I provided my email. First, you walk up the steps on a platform where an employee measured my foot to determine ski boot size. When I tried the ski boots on, they were small so they gave me a larger size for comfort. Next step is to wait in line to pick up your skis and poles. The employee at the counter calls you in the order of boot measurement. This process was a bit time consuming and took approx an hour before it was my turn. They input information into a system and ask you some questions about how you ski, fast, experienced, beginner, etc and help you pick out the correct ski brand and length. My boots were very dirty and well used, but they did the job. The employee makes some adjustment to the skis to make sure your boots fit. The XX skis that I received performed well and I did not have any issues. Check in if the equipment was much more efficient and they just scanned a barcode on the equipment when we returned it and we left it in a pile and were good to go. Overall, I think you get what you pay for and this store offers functional ski equipment at a reasonable price. I do wish the process of getting the equipment had been a bit more efficient. The employees were very friendly and helped to make this equipment rental experience go smoothly.

We rented full day regular bike and e-bikes for family of 6. Kristine was AWESOME! From fitting us…read morew bikes and helmets to her knowledge of The area! Thank you Kristine - your personality rocks super helpful and fun!

Had a great winter experience renting skis for family. Staff were kind and went so far as to…read morediscount days that I didn't use the rentals while still having them on me.

This place was a disaster. They gave us absolutely no instructions on where to go, which means we…read moregot lost while going back into the town which had no bike path. Finally, we had to take a bus home which could only fit two out of the 4 bikes, go figure. If you want to get stuck in the middle of nowhere I recommend this company!

I'm a long-time local in Summit County. I had an unusual, but relatively simple issue with my…read moree-bike. I only needed help figuring out how to pull the motor without damaging the frame, so that I could plug in a new wiring harness. I had already mostly disassembled it. I had previously visited three shops, all with great reputations. First place wouldn't even consider looking at it. Second was nicer but said they won't touch motors on e-bikes. Third tried a bit but didn't put much effort into it. But then, I got to Rebel Sports. Jack came out to my vehicle and looked at the bike while it was still on my rack. He said he'd be happy to give it a try. I unloaded the bike and brought it inside. It took some time, but he finally got the motor out. He replaced the wiring harness and put it all back together for me. He even helped tweak the adjustment on my derailleur to get it shifting better. The cost for the repair and help was exceptionally reasonable. Jack told me that he genuinely had fun figuring it out and that he enjoys working on niche projects. Also, while I was there, I heard the interactions between other staff members and customers (all from out of town). Their customer service is exemplary. I will be going back to Rebel Sports for all of my bike needs in the future and I'll specially be asking for Jack.

We've been visiting Rebel Sports almost every year since 2016, and one of the main reasons we keep…read morecoming back is because they're the only place that carries the adorable trike that our kids absolutely love riding. Unfortunately, this year's experience was extremely disappointing. From the moment we walked in, the customer service was lacking. There was only one person at the desk, and the interactions felt dry, impersonal, and unwelcoming. We were initially told the trike was not available to rent. Later, another employee outside said it actually was. After explaining that we've rented the same trike nearly every year, they finally agreed to let us rent it. About 30 minutes into our ride, the trike's brake suddenly snapped open on its own. There was no collision, no crash, no impact--nothing that would reasonably explain a mechanical failure. Because the brake no longer worked, my 12-year-old daughter had to manually roll the trike back for nearly two hours, completely ruining what was supposed to be a fun family bike day. What disappointed us even more was how the situation was handled when we returned. Instead of showing any empathy, apologizing for the equipment failure, or offering a discount or credit for the ruined rental, we were immediately blamed for damaging the brake. Any reasonable person would ask: how is a rider responsible for a brake mechanically coming apart without any accident or impact? Rather than standing behind their equipment, Rebel Sports chose to argue over a brake issue that appeared to require nothing more than a pair of pliers and a few seconds to reconnect. We had traveled all the way from Texas and were parked far away--otherwise, we likely could have fixed it ourselves. Eventually, I realized it simply wasn't worth continuing the argument. I was prepared to pay $10, $20, $50, $100--or even buy the trike outright--just to end the discussion and move on. The cost was never the issue. What bothered me was the principle. A minor mechanical problem exposed what felt like an unfair, unprofessional, and unethical approach to customer service. Rather than treating a loyal customer with understanding and goodwill, the focus was on assigning blame over what appeared to be an obvious equipment failure. We've always believed in supporting local, family-owned businesses, and that's exactly why we've continued coming back for nearly a decade. But supporting small businesses should never come at the expense of fairness, accountability, honesty, and respect for customers. This experience left us genuinely disappointed, and unless customer service and accountability improve, we'll have to reconsider returning after so many years of making Rebel Sports part of our family trips.

This is a great place to rent bikes and have an awesome day in Summit county…read more They explained everything we needed. The helmets were clean and safe.

Wanted to rent a bike here, absolutely unfriendly unhelpful and doesn't even have a trails or maps…read moreto show you where you can bike in town go elsewhere. And then they make fun of you for wanting to wear a helmet when you've had brain trauma.... The Owner wants to deny the Truth. I can tell you, I wrote this right after I left their business, they can watch the cameras, the people in the shop and the Guy working, said he never wears a helmet, along with another lady working. I walked down a block an rented a bike from Base Mountain sports. I recommend you do too. they are Cheaper!

Charter Sports is in the lobby of Christie Lodge, and they are a small, but well stocked, sports…read morestore with all of your winter needs. They do rentals, and have plenty of clothing, but they also carry those last minute gift ideas. This last trip we had a lot of snow one day and our boards were running a little slow. We dropped off our boards at Charter Sports to get waxed for $35, and it was ready the next morning when they opened at 8am. In all they are a pretty safe bet for some basic winter sports needs.

Courteous and professional! I can't say enough about this first rate business. Quality equipment…read moreand quality service. Thank you

I had an amazing experience with Blue Valley Ski & Snowboard Rentals! The service was truly top…read moretier. They were friendly, efficient, and incredibly helpful from start to finish. The pricing was very reasonable, and I was impressed with how fast they got everything ready so I could hit the slopes without any hassle. I highly recommend making a reservation online because you get 20% off, which makes an already great deal even better. I'll definitely be coming back next time I'm in town!

Excellent! Rented e-bikes, rode to Keystone & back. Very friendly owner and other person working…read morethere (sorry I missed your names). Bikes were in perfect condition, great price.

This store doubles as a bike rental. The woman clerk was having a cheerful conversation with a…read morecustomer, and when he left I inquired about rental rates. The woman recoiled like I put a hex on her. Thankfully, the manager stepped in and I was well taken care of. He took time to point out bike route options and sections to avoid. The map was helpful as the trails are very local and not necessarily found on trail sites. If I dealt solely with the manger it would be five stars. First hour is $20 and a few dollars more per hour, or a daily rate option.

We were looking at beer and grabbed some beer from the beer cooler. When we went up to the counter…read moreand was told that we broke the case of beer or maybe 1-2 had broken (mind you that the case was sitting all weird but didn't think much about it as I was grabbing it out). In looking at other things and asking for the pricing (neither the 12 or 24 pack was noted with the sticker price). I found out the price verbally and was willing to pay for it but she took it outside and said it was received that day. I was thinking of getting the 12 pack too as we still wanted some beer, which was brought up by another coworker. The lady behind the counter was frustrated (which I get), but not working with us and we were just sharing when we initially grabbed out the beer how it happened. I was going to pay but she refused to allow me to pay. We were told that we had to ask for them to grab the beer, but I can't help when the bottom shelf was super packed and no room to grab out any of the beers. We weren't allowed to buy anything as it was a combo group of people, even though the coworker said I was fine to pay. Very frustrating as we were trying to make it right but also needing to share the scenario of how it occurred. Sad that this happened and couldn't have been made right.