I've grown tired of spending a couple hundred dollars on a vacuum and having to replace it after a…read morefew years because repair are unavailable. I thought I would check out Park Ridge Vacuum, which had some positive feedback from community members. It was the right choice; it exemplifies all that is great about small business: personal service from real knowledgable experts in their product. Rosemary is the owner of Park Ridge Vacuum, along with her husband, and they've been here for decades. They carry several different brands. I was interested in a canister vacuum so she introduced me to Miele (which I learned is pronounced me-la) and Sebo. Both are exceptional brands, made in Germany. I hadn't heard of the latter, but it was a nice machine. It also had some cool hiding spaces for the accessories! That one came with a 10 year warranty and a turbo head for the price, and though I did consider it, ultimately I chose the Miele. It was competitively priced and has a 5 year warranty. Here at PRV, at least, they send you home with a box of bags. I love that the attachments are hidden in the body of the machine. It's relatively quiet, easy to operate, and the "park" function for the vacuum is really convenient. And as an unexpected bonus, my toddler didn't cower from the vacuum; this time she insisted on using it. The shop does repairs, too. They have a small parking lot on the south side of the building. They are worth the visit to get great service and get a product that will reliably last you decades.

I like to support local businesses over online or big-box stores. That being said I was in the…read moremarket for a new vacuum since the power switch on my Hoover Whole House wind tunnel broke. I called Park Ridge vacuum and asked some questions, and was given some excellent advice over the phone. With so many options as well as varied prices I visited the store and told them what I wanted and was able to get this brand new, light weight Riccar vacuum for a great price. She even threw in some freebies. They also do repair work here. 5 stars!

Oreck came through for us when we were in a tough situation from a timing perspective. The drain…read morepump on our washer had to be replaced and we were unable to find someone to help us immediately, but Oreck responded quickly and made the time to come out to our house. We were going out of town and he even extended his hours to help us out since we had several loads of laundry that needed to be done before we left. The work was done quickly and professionally and the cost was very reasonable as well. If you have any issues with your appliances, I highly recommend Oreck and FlexFul Appliance Repair!

They respond very quickly and came out same day to look at the issue. It was resolved quickly and…read morethey were able to help with other maintenance the refrigerator needed.

Wow, only 3 1/2 stars? This was the only appliance repair that could repair my father-in-law's…read moreancient subzero refrigerator. Do you know what a new sub zero refrigerator costs? We did not want to spend $15,000 on a new refrigerator. Also Gene did a great job, was courteous, was on time explained to us why things didn't work right and his simple solution was the one that fixed the refrigerator. I had suggested to previous repair man that maybe it was the seal And thermostat on the refrigerator. They were like no no no no it was something else. Gene came out fixed the thermostat and also replace the seal on the refrigerator and we have not had a problem since. Read my other reviews, I have a policy of not reviewing anything until a year later. That way I know that if something needed to be fixed that it really did fix the problem. They are scheduled to come out to my house next week to fix our old Kenmore dryer, and I am sure that it is going to be something simple that Gene can handle. We don't want to buy a new dryer at this time. :-)

Highly recommend- knowledgeable and effective service. We were able to get a same day appointment…read moreand have our dryer fixed like new!

Had a leaking dishwasher that I thought was due to poor installation, but the repairman showed me…read morethe hose where a mouse chewed through (yuck!! & I had no idea I had any in the house). He repaired the problem quickly & showed me what he was doing. He didn't try to sell me any additional services & was a really nice guy. Was prepared to spend a lot more for him to come out (same-day) & he was here an hour plus. Thank God I didn't call a plumber or else I'd still be paying off the bill. Happy with the service & will definitely use them for other repairs.

terrible ---do not use…read more told me one price over the phone and once he got here it was a different price -also showed up late and do not call to tell you

4 year old dryer not working. Called Abt will charge $185.00 diagnosis fee. Not including parts or…read morelabor. Will be out in 11 days. Called B & W came out same day fixed in 20 mins. Nice guy, very professional. I would use again.

Quality work and very reasonably priced. Been using B&W for years at our HOA. Recommend to all.read more

Novak & Parker has been our go to provider since 1980. Always excellent service and pricing…read more Alex is a wonderful employee who answered all our questions and concerns. The big stores treat customers like a commodity and their prices are always higher. Alex shared all the advantages and warranty information for the GE Oven/Range we purchase, and it was installed in less than 1 hour. Can't say enough good things about the buying experience at Novak & Parker which is rare nowadays at most appliance locations. Alex is a valuable asset to your company ! 40 later we still get all our home appliances from a company that cares about its customers. Thank you, Lawrence McDermott

Not a great experience at all. Spent thousands on appliances, yet installers left an appliance with…read morean error code. Now I'm told I'll get a phone call in two days with an eta in the morning for that day. Who can operate on such short notice? Maybe people who don't work? How about giving me a reasonable eta to plan things (like maybe work?). Am I supposed to sit around all day twiddling my thumbs waiting for a phone call and then waiting for their arrival? Aside from leaving an appliance with an error code (laziness? Apathy? Incompetence?), this is what I'm left with? Aside from that, it takes multiple days to get any responses to my questions. I absolutely would not recommend this company to anyone, nor will I ever use them again.

Lou has been our go-to appliance repairman for decades. This week my 20 year old freezer began…read moremalfunctioning. Given the age, I was prepared to junk it and buy a new one, but Lou came out the same day I called, diagnosed the problem immediately, and fixed it in an hour. He explained to me exactly was was wrong and what he was doing to correct the problem, then he told me what to expect in terms of recovery time for the freezer to get back to the right temperature. Lou is so experienced and knowledgeable and his rates are very reasonable. Thank you, Lou!

Fantastic service and work. My dryer stopped drying and was making some incredibly loud noise when…read moreit turned on. With a toddler I am washing just *her* clothes usually at least a couple times per week, so I needed this fixed fast so that the laundry didn't start to pile up too much. I had called another company a day or two before but never heard back and then I saw Lou's business suggested on a local neighborhood Facebook group. Thanks neighbors for making the recommendation!! I'm sure Lou's a busy guy so I had to leave a message but he called me back within an hour or two, and then said he'd be able to come out the very next day. He was able to come and diagnose the issue immediately, and had it fixed within maybe an hour or hour and a half. I don't like doing laundry but I like being able to do it when I need to! Responsive, efficient, knowledgeable; will definitely use him again (though hopefully I won't need to) and would definitely pass on the recommendation to others.

Had trouble finding an appliance repair company that would take a look at my dryer, which…read moreapparently is a high-end waste of space. Magic agreed to send technicians out. The two guys who showed up were friendly and polite. They didn't waste my time or try to sell me on an expensive repair job. They just told me it would be cheaper to replace the dryer than fix it and oh, by the way, to stay away from that brand that the home's previous occupant loved so much. Would trust this company for future repair jobs.

Mike from this company entered our home displaying rudeness and aggression, adamantly refusing to…read moreengage with me and insisting on speaking only to my husband when I sought clarification about the prescribed repair. Without even inspecting our dryer, he asserted that I required over $300.00 worth of repairs. When I questioned his basis for this diagnosis, he simply cited his 25 years of experience. Furthermore, the service call fee initially quoted over the phone differed from the amount Mike demanded upon completing the repair. Were it not for our urgent need for repairs, we would have promptly requested their departure.I reached out to the company afterward, and they indicated they had never received such feedback previously. Clearly, as evident from other reviews, this is not an isolated incident.