Very good experience all around! Igor and his team got our stove fixed promptly. Price was fair.read more

Igor and Alex the "gas guru" came out to fix our oven. They responded very quickly to our request…read moreand were out the next day. They worked quickly and our oven is now working and safe. Then Igor checked in with me a couple of days later to see how things were working. I have his card in a prominant place now so we can find it whenever we need repairs!

We purchased recently a new GE Profile fridge from Shoreline appliances in Groton. It was the…read moresmoothest purchase, deliver and pickup we've ever experienced. Our delivery in Niantic was quick and the delivery staff were awesome too. We had a problem with our cable connection to the water and ice maker and they sent their repair guy Glen out within a few days. Glen arrived and fixed the problem quickly. He was professional, knowledgeable, and courteous. Thank you Glen they are lucky to have a repair person like you. We were so impressed with Shoreline from beginning to end and we said we will only buy an appliance from them going forward. Thank you for your service. Barbara K Niantic, Ct.

I'm not happy as my washer which I bought at Shore appliances quit spinning the clothes. called for…read moreservice they came out told us we needed two parts. Parts were ordered it took a month. Parts just came in the service guy came today and installed the parts said machine was all set. we and put in a small load to test it results were bad. the new parts did nothing to change the problem. called the service department immediately and they can't get anyone back out for a week. This is not what I expected!

Our dryer was built in 1982, so when it stopped heating we thought it might be time to run out to…read morethe appliance store and buy a new one. Truth: they don't make 'em like they used to. We called Eugene and within 2 hours he showed up, replaced the fuse and confirmed that our reliable 1982 dryer is better than the new ones coming out of the big box stores. I'm glad that someone as knowledgeable as Eugene is in this business.

The owner sent his brother down to fix an oven that only worked sporadically, after that it didn't…read morework at all. Then said that the $150 that was paid in the fall would be applied to the labor to fix the stove in the spring. When he was contacted to set up an appointment in the spring he never showed up to the appointment. When he was contacted again about the no show he said there was an emergency and set up another appointment. The owner then contacted us to set up the service fee that would be charged but was reminded that it was paid in the fall, he then never showed or answered a phone call or text. He completely ghosted me. 10/10 don't recommend this company.

Eastern Appliance Repair deserves 5 stars! They installed my new dishwasher and fixed my dryer…read morequickly and efficiently. Professional, knowledgeable, and easy to work with. Highly recommend!

Service was friendly, timely, and fairly priced. We needed another part, but he got it and came…read moreback the next day. Would use again!

From Leo B in Bloomfield Just had my first service…read moreappointment with Marc's and was blown away how friendly, professional and efficient they all were. Starting with my call to Erica in the service department about my refrigerator. Erica was very understanding of my situation and very professional. Then the 2 technicians, Zach and Linton, who came on time then went to work on solving my issue. They explained everything they were doing as they proceeded to solve my issue. They charged a reasonable fee for their service. I was totally satisfied and impressed. They all represent old fashion local customer service and professionalism that is very uncommon today. If they had more stars possible than 5 I would give them 10 stars. Thanks to everyone at Marc's for making my day.

I called for a service appointment. I asked what the charge would be for them to come out .I was…read morequoted 159.00 I said OK. when the technician came out he said the problem wasn't the Machine but the drain and I should call a plumber which was fine. Time to paid the bill and he quoted me over 200.00. I told the technician that I was quoted 159.00. He said because it was a front loader it was 189.00 plus tax. I feel that I was taken advantage of because I am a women and a senior citizen. I will never call or do business with Marc's appliances again. I don't like being cheated.

Excellent phone and service call response time. Rick knows his stuff. My cost was clear before…read moreservice was performed and was very fair. Our broken refrigerator is now working great. I highly recommend Rick. He literally "saved my bacon".

The service technician was very personable and proffessionable. I would highly recommend this…read morebusiness.

After two months of dealing with a local large appliance store, with nothing but non-caring, rude…read morepeople. We called Jerry's. Professional all the way, After dealing with a business that does not care about the consumer, it was such a relief to deal with Lynn and Tim, absolutely the greatest ! They restored my faith in mankind Thank you, so much!

Buyer's beware... Read the review I bought all my…read moreappliances there. From the beginning Dishwasher leaked - he said it was my plumber Microwave- shorts out They told me it was defective on numerous occasions came to look at it three times and not once replaced it Now the refrigerator does not work the freezer does, but the refrigerator does not Stay away they are not worth keeping in business.

Fred is one of the best appliance repairman I have ever worked with. He is punctual, honest, hard…read moreworking, and gives his best assessment of a repair vs replace on every call. My parents have also highly recommend him and appreciate his over the phone diagnosis based on his extensive experience of appliances.

Fred exemplifies professional courtesy. My samsung refrigerator stopped working. He attempted…read moretrouble shooting over the phone to no avail. After a couple of trips out (had to order a part) problem fixed at a fair price. One draw back is the wait, but as he explained he's a one man operation. Well worth it. He will be my appliance repair go to in the future.

My Speed Queen washer was malfunctioning and the website indicated Mr. Appliance as a certified…read morerepair service. I had a very positive experience although disappointed that my Speed Queen washer even needed repair right after the 5 year warranty was up. Shout out to Dmytro and Marni. Both instrumental in my satisfaction for a job well done.

Beware! They do not service or repair your appliance. They have "NO" intention to fix. They are not…read morequalified to repair high end appliance. Call manufacturer for servicer recommendation.