Was a great location and house. Perfect for 4 golfers who wanted to play nearby, tour the area and…read morefind awesome restaurants. Any issues we encountered were quickly resolved. Clean and spacious.

Staying/working in st.Augustine for six months, I contacted them and they definitely found for me…read moreexactly what I looking for, nice place at LaTerra condos they are helpful and responsive to any issue I've had.

Rented in Palm Coast, FL from Jan.- March 2025. House was spotless upon arrival- however, after…read morecloser inspection some issues popped up. Dirty pots and pans, broken toaster, living room couches are uncomfortable and the pillows need serious replacing. AC intake vent was disgusting. No vacuum- for a 3 month stay. Electric garage door wouldn't work. 2 empty propane tanks. If you plan on cooking- there are no spices- not even salt and pepper. Well stocked kitchen but NO extras. I'm pretty sure the spare bedroom bed is a full not a queen and the other spare bedroom twins seem very small. On the bright side- VTrips acknowleged all my issues and fixed , corrected them all. But I was tied to the house for the first week(s) waiting for maintenance to arrive. My issue is- why did this have to happen in the first place? I'm pretty sure this house is not used as a long term rental- maybe 1-2 weeks at best. Guests arrive and are in and out- probably eating out most meals. I have attempted to write a review on this home directly on the VTrips homepage but I can't. After calling to question this I was told that I was sent a survey early on in my stay. I never received such a survey and I have every email exchange from day 1. Finally- yes VTrips did replace/fix all the issues listed. But- why did I have to deal with all of this upon my arrival?

My husband and I rented Pounds Cottage on Butler Beach, Fl near St. Augustine from 4/19 to 4/24 via…read moreVTrips on VRBO. When we arrived, we noticed 3 broken windows on the ocean side. The windows could not be opened to enjoy the breeze. VTrips advertised this property as "beach view" and "full view." All we could see thru dense foliage and high sand dunes was a sliver of ocean, no beach, no waves, mostly dunes. The hike to the beach was several hundred yards thru sand spurs and sand dunes that forced us to climb several feet. Back inside the rental, the TV was broken. The sleeper sofa had no linens. The main bed frame was damaged, their was only a mattress on top of a cheap frame that swayed under our weight, squealed each time we moved on the mattress. Extremely unstable and unsafe as I felt the frame shifting under me when I sat on the bed. After 2 sleepless nights, we scrapped the vacation and headed home. VTrips did a poor job with follow up and made us feel as if these issues were our fault. They denied my request for a refund for the 3 nights we missed. They were unapologetic. DO NOT rent from VTrips. VRBO needs to drop them. Renter beware.

DO NOT RENT!!! THEY SCAM YOU WHEN ITS TIME TO GET DEPOSIT!! They charged me $2000 to repaint even…read morethough we never hung a picture or harmed the walks in any way. THERE REASON??? They said paint has a five year life span, so bc we moved out at 14 months we are RESPONSIBLE FOR THE REMAINING LIFE OF THE PAINT?!?! So they prorated us from $2500 to $2000 bill since we only lived there for one year. Even though no damage done, they were charging us no matter what!!! Have you ever heard of something so backwards??? I can not emphasize enough that they will be nice at first then SCAM you for your deposit. DO NOT RENT!!!!!

For the last three years we are renting our property through the Advantage reality. The service is…read morevery professional, All of the property issues are addressed on time. Tatyana and Viktoriya are very responsible. Highly recommend this agency!

canceled our reservation 3 days prior to flying via a text message that can not be responded to…read more So I'm just screwed now. the message was like "sometimes people die, and don't tell us. But due to a technical error, you are canceled." I'm like if it's a technical error, why are you telling me about people dying? Also, if you took my money in a minute, why does it take up to a week to refund it?

Horrible scam!!! Don't waste your time this will cause nothing but stress to your liferead more

Jeanell helped me and my Dad find a home in Ponte Vedra Beach after a long and difficult move down…read morefrom South Carolina. Jeanell and her Assistant, Linda, both went above and beyond to help us in finding the perfect place. Jeanell truly worked on my Dad's behalf in negotiating prices with the owner and now as his Property Manager, anytime there has ever been an issue, no matter how small, Jeanell has been prompt in sending out someone to fix it and making sure everything is overall, good, and dealt with as it should be. She is also kind, efficient and has the skill to pay attention-to-all the details. We were so fortunate to have such a great team help us in such a difficult time. I highly recommend Jeanell and All South Realty to anyone who is interested in a great Realtor or a Property Manager who is ultimately, just good at what she does!

Unfortunately I found All South, specifically Jeanell Wilson, to be an incompetent, unscrupulous…read moreand conniving property manager. After renting a unit that she poorly managed for many years, and that I took excellent care of, she attempted to keep a large portion of my security deposit largely for reasons that she contrived. I sued her and All South in small claims court and won the suit. The Judge blasted her practices during the proceedings. Ms. Wilson was required to pay my security deposit back to me plus court costs. All South is not an organization that I would do business with.

Fantastic agents! We used Lara as our agent when we moved from California to Florida. We couldn't…read morebe happier. Aside from her fantastic personality- she is efficient, extremely knowledgeable about the area and real estate! Highly recommend. We even closed early.

This company is the definition of bad business. Leslie Duncan blatantly lied and did not disclose…read morethe home I purchased had rodent issues previously and they weren't completely taken care of. They refused to give me proof of an exclusion done on the property. Not to mention read all the comments regarding this company praying on poor military families. Be very careful about where you spend your money. Instead of actually finding the issue they tried going over it with insulation. This was a nightmare and I look forward to seeing them in court.

Once again, worst company ever I was told by their maintenance department that I need to call JEA…read morebecause there's a smell make it make sense. Why have a maintenance department when you're not doing nothing what is an electric company going to do for a clogged sink why have a maintenance department when you're not going to do anything?

Awful bean counter management that doesn't care a bit about residents. I refused to renew my lease…read moreafter the washer was down for 5 weeks with maintenance being unresponsive. The outside water supply needed to be repaired. After, when I brought this up to the manager, she told me that access to the washer and dryer was not guaranteed under the lease. Previous maintenance requests were delayed by stupid requirements for pictures and sometimes even videos of items to be repaired. Teh tub faucet fell off the shower wall. Why does this require a picture? And anyway, they do none of their own maintenance. It's all outsourced to local contractors anyway. And after giving them the evidence they request, they ghost you regarding updates. They lied and told me the property I was renting was sold to Elevate, but they own elevate. This is likely an attempt to hide from their extremely toxic JWB brand. Now, it's been 5 weeks since I moved out and they still aren't responding to messages about returning my deposit. I've received no notices, so it appears I'll have to sue them.

We had Debbie as our Leasing Agent and Becky as our Resident Relations Specialist. So far this…read moreprocess has been easy and everyone has been helpful. As I read these reviews I chuckle a little bit because it's very clear that a lot of people don't understand the rental process. The reviews are nothing short of hilarious. We are moving to Jacksonville from Chicago. Everything has been set up and is working properly i.e. the smart home app, etc. Debbie was very clear with me about how the process worked and I've had no problems getting in touch with people directly. We'll see what happens when we actually get inside the house in a few weeks, but so far everything has been done the way leasing companies do things.

This company is so stupid. They always answer the phone but never have an answer. I've called for…read more75 days and no resolution to the problem of getting ONE POOL KEY. It's not that hard. It's so frustrating no one cares at all, I've had to hop the fence to get into the pool for my family what a quality job guys! Thanks for nothing! -sincerely disappointed

Great company if you need a safe and nice rental. They are always happy to fix anything that may is…read moreneeded and what I like is the main office in Jacksonville Florida between Mrs. Dempsey and Mrs. Baron they are the backbone when you need anything they are so kind and professional and they make a great Team for one of the Largest Rental Companies in the United States. My brother and his wife can buy a home anytime and have been so happy renting from Invitation Homes for 8 years now they truly love the convenience & the home they rent with their children in a great A school rated area! Bravo again to Mrs. Dempsey and Mrs. Baron

DO NOT RENT FROM THIS COMPANY. It is riddled with greed and lies. Forcing utilities on you through…read morea separate management company which charges added fees monthly . Electricity is supposed to remain in the tenants name through JEA. This is a LIE. They took over all utilities and will not compromise. This is in direct violation of my lease. Additionally, They don't maintain their properties either. I spend my own money to upgrade and improve. Please save yourself a ton of aggravation and rent elsewhere.