Absolutely everything from the initial contact to any communication during the stay was timely,…read morecourteous and professional. With over five years staying at the Coastal Digs properties, my experiences have been nothing short of perfection. Not to say that on the rare occasion something doesn't go wrong. But the manner in which these few times are handled was timely and thorough. The owners are friendly and caring people. Their properties are beautifully decorated with careful thought given to every aspect of a guest's wants and needs. There isn't one complaint I can honestly give.

I have been looking for a 1 month furnished rentals for the past few weeks. Everyone else has been…read morea delight to work with. I found this coastaldigs.com on Craigslist just a couple days ago and thought I'd found the perfect place (both units) and if I liked it I'd see if I could rent longer. I wanted to see the unit that was left if possible and ask a couple questions voice to voice. I gave them my number (first via email and they had been texting my cell as of 6:20pm on Saturday night and I provided it again in via text though they were texting me) and asked them to call rather than text repeatedly and find the best time for both of us to meet. Today she responded with "you haven't given your number" and "do you think I just hang around here all day?" Wow that was my first clue about this persons (Dee) lack of professionalism. She tried to nail down my rental dates on Sunday. a.m. and all I asked was for her to call so I could talk in person about a couple things and to find a good time for both of us to meet. This all happened Sunday morning. After 2 rude comments to my asking for a call I said "never mind this is rude" and being a property manager myself for over 25 years I realized best not to move forward. She offered no apology at all. Their response to my comment about me being a property manager was: "Property manager.Lol" (basically calls me a liar) Next line was "Idiot." Next was "You have been an air head from day one. Grow up" then "sounds like you've had a little too much f--king." and the final comment before blocking was "Lol, go baby go" I realized this wasn't someone I'd want to deal with. I am the customer and as a property manager myself I respond kindly and call if requested rather than text. I've spent weeks with prospective clients to find they rent something else. I say thank you for considering us and maybe we can help in the future. All this horrible dialog happened today when I had hoped to figure out a time and ask important questions as I have a disability and needed to make sure the property would suit my limitations. I actually started packing a bag in case I could move in today as they wanted the 1st or the 15th only. I DID SAVE THE ENTIRE TEXT DIALOG (NOT SCREEN SHOTS BUT UNEDITED ORIGINAL ON MY LAPTOP) FOR ANYONE TO SEE FOR THEMSELVES WHAT THE TRUTH IS. I have a vacation property on VRBO as well how frustrating it can be dealing with people and their questions but people have lives and things happen yet always act with professionalism. This was a first and so disappointing as I thought I found the perfect place. I'm sure the rental would probably be fine if you can text/email and book right away. All I asked for was a voice to voice call. - Her comments below are untrue and I have reported this to yelp as I don't want this associated with my reviews. IT IS OBVIOUS BY HER RESPONSE THE LACK OF PROFESSIONALISM. OTHER BUSINESSES RESPOND WITH APOLOGIES AND PROFESSIONAL DIALOG.

Brian Randall worked with me for a couple weeks in hopes I'd find a furnished place for a month. I…read morehad seen a lot of properties and far and above their properties were the most beautiful and luxurious. Very clean, well appointed and updated as you can see by the photos. Brian was always prompt when responding to emails and very professional. I wasn't able to find a 2 bedroom that worked for me (the available ones were 1 bedroom and I'd decided I wanted 2) but I wanted to share with everyone looking that what you see on the website is exactly what you get and Brian was patient and very easy and pleasurable to work with.

Stayed in Ocean Rentals for two weeks for work. Absolutely loved the studio apartment I stayed…read morein-perfect for just me. Very clean and well stocked with nice pots, pans, things to cook with, extra beach blankets, chairs etc. I also mistakenly left my jewelry bag and the owner was kind enough to send to me free of charge! Definitely recommend!

Nope, manager leaves a lot to be desired in my opinion plus you have to haul your own trash to the…read moreback of the park . Just my opinion is all! Good luck

From the owner: Vacation Rental Condos Dana Point Californiaread more

Why would anyone in their right mind by a timeshare at this place? It is so embarrassing to have it…read morein the neighborhood! It's like a retirement home but worse! The gym is a cluttered mass of equipment from 1985. It's really an eyesore. I would never stay here!

Just got home from our stay here. It was our first visit to this resort and will definitely be…read morereturning! Everything was great.. clean room, friendly staff, great view, and it was close to everything in town. So glad we chose this hotel!

Amazing experience! The food was amazing, and the plates were so big! The attendant was very gentle…read moretoo!

This was a one week vacation rental in Laguna Niguel Terrace through a company called Vacation…read moreConcierge. We rented a two bedroom two bath unit and stayed there with our grandson and his parents, so five of us plus our dog. YES, they are dog friendly! Yeah!! Very comfortable, plenty of privacy, two patios, etc. Not a single complaint. We just loved it. And the location cannot be beat. It is directly across the street from Strand Beach Park where the views are fantastic and you can walk down the steps to one of the nicest beaches in Southern CA. The first day, they were installing a dishwasher next door and the water was off for a couple of hours. Jeff, the manager from Vacation Concierge came the next day with a plate of cookies and his apologies. None were needed, as it was not a big inconvenience, but it showed evidence of someone who actually cares about his customers. We appreciated it. We will definitely stay again.

This is a fantastic townhome and amazing hosts. We loved everything about our stay. The unit is…read morespacious, well-equipped with anything that may be helpful for a great vacation, and super clean. The location is perfect, right in between the pier and main shopping street. Bill is a wonderful host, very attentive and easy to connect with. We look so much forward to coming back!

Condo at 311 Avenida Del Mar is a real pleasure! It has everything you could possibly need and…read moremore! This is our second stay and looking forward to our next trip. Bill Medina, our host, couldn't be more attentive! He sets the bar very high!