1. The Palms at Monarch Beach

0

Dana Point, CA

Cancel

Open app

Search

The Palms at Monarch Beach

5.0 (1 review)

The Palms at Monarch Beach Photos

You might also consider

More like The Palms at Monarch Beach

Recommended Reviews - The Palms at Monarch Beach

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration
Photo of Doug G.
11
94
7

13 years ago

Helpful 2
Thanks 0
Love this 1
Oh no 0

You might also consider

Verify this business for free

People searched for Vacation Rentals 665 times last month within 15 miles of this business.

Verify this business

CoastalDigs - CoastalDigs court yard

CoastalDigs

4.5(8 reviews)
0.8 mi

Absolutely everything from the initial contact to any communication during the stay was timely,…read morecourteous and professional. With over five years staying at the Coastal Digs properties, my experiences have been nothing short of perfection. Not to say that on the rare occasion something doesn't go wrong. But the manner in which these few times are handled was timely and thorough. The owners are friendly and caring people. Their properties are beautifully decorated with careful thought given to every aspect of a guest's wants and needs. There isn't one complaint I can honestly give.

I have been looking for a 1 month furnished rentals for the past few weeks. Everyone else has been…read morea delight to work with. I found this coastaldigs.com on Craigslist just a couple days ago and thought I'd found the perfect place (both units) and if I liked it I'd see if I could rent longer. I wanted to see the unit that was left if possible and ask a couple questions voice to voice. I gave them my number (first via email and they had been texting my cell as of 6:20pm on Saturday night and I provided it again in via text though they were texting me) and asked them to call rather than text repeatedly and find the best time for both of us to meet. Today she responded with "you haven't given your number" and "do you think I just hang around here all day?" Wow that was my first clue about this persons (Dee) lack of professionalism. She tried to nail down my rental dates on Sunday. a.m. and all I asked was for her to call so I could talk in person about a couple things and to find a good time for both of us to meet. This all happened Sunday morning. After 2 rude comments to my asking for a call I said "never mind this is rude" and being a property manager myself for over 25 years I realized best not to move forward. She offered no apology at all. Their response to my comment about me being a property manager was: "Property manager.Lol" (basically calls me a liar) Next line was "Idiot." Next was "You have been an air head from day one. Grow up" then "sounds like you've had a little too much f--king." and the final comment before blocking was "Lol, go baby go" I realized this wasn't someone I'd want to deal with. I am the customer and as a property manager myself I respond kindly and call if requested rather than text. I've spent weeks with prospective clients to find they rent something else. I say thank you for considering us and maybe we can help in the future. All this horrible dialog happened today when I had hoped to figure out a time and ask important questions as I have a disability and needed to make sure the property would suit my limitations. I actually started packing a bag in case I could move in today as they wanted the 1st or the 15th only. I DID SAVE THE ENTIRE TEXT DIALOG (NOT SCREEN SHOTS BUT UNEDITED ORIGINAL ON MY LAPTOP) FOR ANYONE TO SEE FOR THEMSELVES WHAT THE TRUTH IS. I have a vacation property on VRBO as well how frustrating it can be dealing with people and their questions but people have lives and things happen yet always act with professionalism. This was a first and so disappointing as I thought I found the perfect place. I'm sure the rental would probably be fine if you can text/email and book right away. All I asked for was a voice to voice call. - Her comments below are untrue and I have reported this to yelp as I don't want this associated with my reviews. IT IS OBVIOUS BY HER RESPONSE THE LACK OF PROFESSIONALISM. OTHER BUSINESSES RESPOND WITH APOLOGIES AND PROFESSIONAL DIALOG.

Photos
CoastalDigs - Micro Lux, modern amenities, sparkling clean, soaking tub in modern bath. Down sofa, only a few blocks to the Marina festivities.

Micro Lux, modern amenities, sparkling clean, soaking tub in modern bath. Down sofa, only a few blocks to the Marina festivities.

CoastalDigs
CoastalDigs

See all

Grand Welcome - Awesome fireplace area in the living room.

Grand Welcome

2.5(302 reviews)
7.8 mi

The unit was great! A little outdated but does the job. Clean and well stocked. The view from the…read moreupstairs patio made for a nice dinner backdrop. We arrived earlier than anticipated and reached out to host for early check-in, didn't hear back from them for 3 DAYS!! Fortunately a groundsman was there to assist with check in. The host had also failed to mention that the pool advertised was under maintenance and was not available to use. A permanent resident had told us it had not been usable for months. Would have been nice to know this as it was a big selling point for us. Luckily the pool was open by our last day! Host was unresponsive to other matters as well including my concerns about their rental registration forms that are due before checkin. reached out through 3 different methods and never heard anything back. Fortunately our stay was fantastic and free of any issues, but would not stay with this management company again.

There is no communication except through text or email. Their phone # goes unanswered. You do not…read morereceive any info as far as checking in and checking out. Even though they say they will send it to you once you upload driver license and photo of yourself which DOES not work on the app. I just learned the night before I check out, I HAVE TO WASH TOWELS AND BEDDING!$@)!! Exactly what is the $337 cleaning fee for if people have to clean before they leave? I've stayed at the Fairway villas before, but I booked through Outrigger which I thought I was doing again. DO NOT book through Grand Welcome. BIG MISTAKE! HUGE!!

Photos
Grand Welcome
Grand Welcome - Promotional photo of the walkout area for the unit we booked.

Promotional photo of the walkout area for the unit we booked.

Grand Welcome - Looking at the kitchen and entry way.

See all

Looking at the kitchen and entry way.

The Palms at Monarch Beach - vacation_rentals - Updated October 2026

Loading...
Loading...
Loading...