Called Mike for my oven on11-20-2025. He said he would come next day. He called back said he was…read moredone earlier and could come today. Awesome my oven is fixed and working great not only was Mike one day early but the price was really close to the quote I was given. What a save for the holiday. Thank you Mike for the great service.Grace Minnis

Affinity Appliance Service provides amazing customer service and was a pleasure to work with. The…read moreowner, Mark, promptly returned my initial call for help with repairing an almost 10 year-old refrigerator that suddenly stopped working. He walked me through several diagnostic questions and was confident that the appliance could be repaired and that he had the parts on hand. He came first thing the next morning, quickly diagnosed the problem, checked for any other potential lurking issues with the older refrigerator and quickly completed the necessary repairs. He was very conscientious, thorough, and neat. I would absolutely use this company again and highly recommend them to others.

This guy is absolutely wonderful, came in to fix one part on my dryer and ended up fixing lots of…read moreparts. Very affordable and very friendly. I would absolutely recommend him to anyone.

This store is no longer in business selling new appliances, but they still do appliance repair…read more I had the belt on an old dryer break and the gentleman (Jim?) who is the sole proprietor here came over and fixed it within 48 hours. Reasonable price, good service. I'm not sure if he's the one for fixing a brand new high tech computerized appliance, but for the standard stuff he seems great.

Jim pace gaylord MI. Great service- very honet- very clean-…read morevery professional my. Ice maker and flter get used and abused so it has to work lol

We have used Randy several times. Our house is nearly 20 years old, so the appliances have needed…read moresome TLC. Randy does a great job. He's punctual, professional and friendly. Prices are reasonable and repairs are carried out quickly. I wouldn't hesitate to recommend him to anyone.

Thanks Frank for driving to Manistee to fix our Sub Zero refrigerator/freezer. We really…read moreappreciate your fast response. Your the best!

I called Frank about a fridge problem and he assured me that he could help . I gave him the…read moremanufacturer and model number and told me that he would call me back the next day. He never called, and after 2 more calls to him, even suggesting that he may not want to waste his time with this small problem, I have never heard from him again. Very disappointing. I hope he is not sick or had an accident but I thought that I found the right man for the job, obviously not. Very sad.

Excellent job! Love the feel, look and smell of my cleaned carpets! Knowledgeable, courteous…read more Totally worth the expertise. Thank you! Lisa-Kingsley

He came in made a lot of reasons why he couldn't repair. First the piece I had was new (extra left…read moreover)and wouldn't match; the molding was brittle and would crack; the carpet had a bend in whiled rolled up and was ruined and a few others. He said he left his receipt book and couldn't write a receipt for the $150.00 service charge. I told him to send me one and bill me, he wanted his service charge now. I told him I wanted a company receipt for the service charge and for the amount of the job should he get it (quote) and once I received via mail,I would pay his service charge. I feel he didn't want the job but since he came out he would gouge a service charge out of me. A text message (paper trail) was sent to him requesting the above and he replied no charge,no invoice and get someone else. I would have used "" . I don't know the exact quote but his text covered what I just mentioned.

We spent an entire afternoon wrestling with a Dyson vacuum after customer support sent a…read morereplacement part that looked like it required an engineering degree to install. We had it halfway apart and no idea how to get it back together. I finally called this repairman (even though he's an hour away), and he said, "Bring it in." He immediately took it, worked his magic, and had it fixed in no time. When I asked what I owed him, he smiled and said, "Nothing -- just write me a nice review." So here it is: Honest, knowledgeable, and genuinely kind. He turned a stressful situation into a great experience. Highly recommend!

After 40 years, my Central Vac died. I was able to purchase a new one through Advanced Vacuum only…read moreto discover that some of the fittings were no longer compatible. David made multiple trips to my home to help me find solutions. He always followed through...coming or calling when he said he would. And I now have a working vacuum! Thank you.

We needed to replace our old built in Viking refrigerator. After the initial visit to drop off the…read morenew Bosch refrigerator we purchased, Max's determined that removal of the old refrigerator was going to be difficult secondary to it's size and weight as well as a difficult exit up a steep staircase. A couple days later, 7 guys came and were able to literally wrestle the old Viking out and up a snowy hill safely and efficiently. Thanks guys! Great job! Dennis M.

THE ABSOLUTE WORST! Sold me a piece of crap GE washer and cannot seem to fix its multiple issues…read more Two service calls within the last 4 months. First issue took 2 visits to fix. Latest issue, machine did not work literally 5 minutes after "repairman" left. Without washer for 4 weeks and they could give a crap. Still not working. Expecting a call tomorrow!? What do you think!? Stay away!!! Update: They did not call. I had to call. The service "manager" could have cared less. Horrible, no decency whatsoever.

Norm is an awesome guy to work with. He is punctual, pleasant and honest. We have used him over…read morethe years for all our appliances. We would never use anyone else. I give Norm at Bill's Appliance my highest recommendation!