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VA Windows & Doors

4.5 (2 reviews)
Closed • 8:00 am - 5:00 pm

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3 years ago

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3 years ago

Very professional team. Punctual, within budget and good value. Very happy with their services.

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Unbeatable Repairs - Shiny new windows

Unbeatable Repairs

(159 reviews)

Arrochar

Rob from Unbeatable Repairs came out to fix two casement windows in our living room that wouldn't…read moreclose properly. His attention to detail stood out from the start, he inspected each window carefully before touching anything, checking the hinges, arms, and tracks to understand exactly what was causing the problem. Diagnosing the issue took some time since the problems weren't straightforward, but rather than rushing or guessing, he worked through it methodically until he had a clear picture of what needed fixing. Once he had that, he fixed both windows correctly and made sure they opened and closed smoothly before moving on. I also pointed out three other windows with issues, and Rob fixed all of them while he was there, which made the visit even more worthwhile. He walked us through some helpful information about insulation around the window frames and pointed out a couple of other minor issues worth keeping an eye on down the road. He answered all my questions, even the pretty basic ones, and never once made me feel dumb for asking. The price he charged for all the work was totally reasonable. Rob was professional and friendly the entire time, easy to talk to, and clearly someone who takes pride in doing the job right rather than just getting through it. If we decide to redo our windows in the future, Rob is who we'll call without hesitation. I definitely recommend him, especially since he's an independent local contractor rather than a big impersonal company. Highly recommend him for anyone on Staten Island dealing with windows.

Our first time buying windows, we spoke to lots of folks, but couldn't ignore all the reviews we…read moresaw on Yelp. We are glad we didn't, as Turab was really the best, without any comparison. We had a budget, and he helped us keep to it, but he really went above and beyond that. Other vendors told us there was no way to keep the 130 year window moldings, but Turab not only helped us keep them, but had so many neat tricks to improve our restoration project. Other vendors just gave us offers against our project scope, but Turab explained to us the dynamics of different windows in different parts of the house and what types worked best and saved us money. He made custom moldings for our cellar windows. He also helped us out to stop a fly tipping incident one day when we were out and not able to deal with it ourselves. And when it was pouring with rain and our basement flooded, he went outside and took a really long and hard look and told us what the problem was. We got it fixed the same weekend and never had issues since.

WindowRama

WindowRama

(20 reviews)

Downtown Flushing, Murray Hill, Flushing

When we pulled into the very small parking lot on Northern Boulevard, we almost kept going - it was…read morea tiny storefront - not the huge showroom we expected. We are SO grateful we stopped! While the showroom is small, the person was so helpful - friendly, not pushy. We left with so much information - and after mulling it over, we called to have a salesperson come over, look at what we needed done and give us a quote The salesperson, Chris, came when he said he would, looked the job over, asked what we wanted, and gave us a quote. We had waited so long to have the windows replaced (years!) that we decided to 'go for it''. Chris said we'd have a Project Manager that would stop by and check on the job (which would take 2 days) - it sounded too good to be true. The installer, Chris (different Chris!) came by, to take the final measurements and our windows were ordered. We were told it would take 4 - 6 weeks. Within that time frame, we were called and given the install date. On the date given, a truck pulled up, dropped off everything needed to do the job - and about an hour later, Chris and his assistant got to work. Later that day, our Project Manager showed up, just to make sure everything was progressing nicely - yes, we really did have a Project Manager! The next day while Chris and his assistant finished the job, Chris the salesperson showed up just to see how things were going - I don't ever recall seeing a salesperson after a sale was made! Towards the end of the second day, our Project Manager came by and checked out the whole job! He was satisfied - and we were thrilled. Replacing windows is not cheap, and it's something easily put off, but I'm writing this in my warmer, quieter living room because we finally made a choice - and we are so glad that we chose WindowRama!

Not ready for prime time. Windowrama has the worst customer service. They act as if they are being…read morehelpful but there is no follow up and plenty of incompetence. We tried to work with Shawn Kelly of Farmington, NY and his in house staff but received many promises and no follow through. I would avoid working with Windowrama. They are time wasters and do not live up to the expectations they broadcast in their commercials. We contacted them in February 2026 any to date have not heard back from them with a final order follow up and it's now July 2026. (Avoid at all costs )

A & J Window and Glass

A & J Window and Glass

(61 reviews)

Bensonhurst

A&J Window repair is one window repair company that you MUST use if you need window repairs. I…read morelive at 650 Victory Blvd in Staten Island. I moved into my apartment in April of 2017. My breakfast room window, which is next to the fire escape, has been broken since the day I moved into the apartment. The super tried to fix it over the 6 years that I've lived here; however, it remained broken and dangerous. Fortunately, Altin and Egli, who are employed by A&J, came today and fixed my window. They even went throughout the apartment, checking all of the other windows to make sure there were no other issues. Altin and Egli were kind, respectful, professional and efficient. Their boss, Reggie, who owns A&J called to check to make sure I was satisfied. A&J Window Repair is EXCELLENT. A must for anyone who has window repair issues. Dr. Ramona Brockett

I GAVE THEM MULTIPLE CHANCES. BIG MISTAKE…read more I normally give small businesses a lot of grace. In this case, I gave far too much. **5/9/26: UPDATE - SEE SCREENSHOT OF ILONA GUMENYUK'S 5/8/26 EMAIL CONFIRMING REGGIE ARRIVING TO DISTRIBUTE REFUNDS AND REPLACE MY SCREENS -- NONE OF WHICH HAPPENED. AND NOT A WORD FROM ANYONE.** I hired Reggie Villa / A&J Window and Glass to create custom window screens and a balcony screen solution for my apartment. Based on my recommendation, two neighbors also hired him and paid deposits as well. What followed was weeks of missed appointments, repeated promises to "check with the factory and call me back within the hour," long stretches of no communication, repeated promises that things would be ready "next week," and eventually requests for refunds that never materialized. As delays continued, Ilona Gumenyuk repeatedly communicated on the company's behalf regarding scheduling, refunds, and assurances that replacement materials and payments were forthcoming. When Reggie finally arrived to install my window screens, he showed up hours late with screens that were several inches too short and did not fit properly (see photo). Instead of acknowledging the issue, he attempted to explain the large visible gaps as intentional. One screen had to literally be hammered into place. Even after this, I still allowed myself to believe repeated assurances that properly fitted replacement screens and refunds were finally coming. They weren't. Since then, the two neighbors I referred have filed complaints with the Office of the New York State Attorney General Consumer Frauds Bureau, the Better Business Bureau, and local law enforcement. It is also worth noting that the company's Google Business Profile now appears as "Permanently Closed," despite the company continuing to communicate with customers and schedule supposed future work. As a result, customers can no longer post new Google reviews. I strongly encourage anyone considering this company to read the prior detailed negative reviews carefully. I wish I had.

VA Windows & Doors - windowsinstallation - Updated October 2026

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