If you need more than a filling at this place, prepare to be sent off to another overpriced…read moreboutique specialist, who usually has no appointments. She only does little more than point out your problems with no solutions or suggestions. I found her to be somewhat remote and unfriendly = not coming back!

She's amazing !!! from her personality to her dental care. She's very meticulous and does a…read morebeautiful job.

They don't answer the phone most of the time. Communication issues with everyone there, with them…read morenot listening or repeating what I said back correctly. Dentist seemed angry because I asked questions and didn't use any anesthesia for my teeth when drilling.

I found Shoreview a few years ago when I was unhappy with some work my previous dentist had done. I…read morechecked the online reviews for every dentist in my PPO in the Salem/Keizer area, and they had some of the best reviews at the time. My whole family goes there now. They do good reliable work, manage their appointments well so I rarely if ever get stuck in the waiting room. The staff has always been friendly and helpful. Full marks!

They do NOT accept OHP, which makes it hard for people with it to find care!!!!!! Please start…read moretaking OHP PACIFIC-SOURCE

I would not use them again. While I had a good experience with the quality of care, my office…read moreexperience was terrible. This gos back over two years. They were hacked and were unable to even make phone calls telling patients that they were unable to provide service due to the hack. I arrived for my appointment, and was told that due to the hack, they could not provide treatment. I protested, saying that I had not recieved a phone call saying my appointment had been cancelled. As a result, I had to take more time off from work. Then to ad insult to injury, after more than two years, I recieved a letter from a collection agency saying that I owed ASPEN DENTAL $232.00. I had never recieved a bill for this. They just gave it to a collection agency. I pay my bills in full! Now my credit score will take a hit due to their ineptitude.

These people are WAY too expensive!! Plus, they don't explain what they want to to do - so you are…read moreleft wondering why a "deep teeth cleaning" is $1,433.00. I was really wondering what they were going to do. My mother had her gums cut back 25 years ago and she was in agony for a long time. That wasn't what they were going to do, but I can't afford this. - They also use some system you will never be able to follow to give you "discounts." Remember, you have three days from signing a contract to void it. Also, they have an arbitration clause in their contract - I avoid them at all costs. You give up your right to sue with these clauses - in any forum, including small claims court, a favorite venue of mine. No lawyers are allowed in small claims court and you just go in and state your case. YES - a place of justice!

I have been going to Keizer Family Dental for 5ish years. I first saw Dr. Pak and then was seeing…read moreMarc. Once COVID hit and Marc retired. Darcy took over the practice and every time I went in she found something "wrong." My husband who had perfect teeth, never has needed dental care also started to begin having "issues." After our last visit our gut was telling us to get a second opinion. After being told I had 2 cavities and my husband having 3- we went to a different dentist and was told neither of us have cavities and in fact the new dentist was surprised with how much work we had done when looking at previous X-rays. Not to mention the office is super expensive. I had never shopped around for a dentist before so lesson learned there.

Some people here are great, though some are a little less communicative. Overall, based on my…read moreexperiences with them, I would say it is a good office who takes the care of their pateitns serioues and prioritizes them with the best treatment they can provide. The office is clean and compared to others I have been to, they have more staff available to help, so lower overall wait times to be helped when you walk in. Some options of care can be limited, so make sure that they provide the specific treatment options your insurance allows. This office specifically appears to do both general dentistry as well as orthodontic care. Best of luck if you are reading this, I hope this helps you make the best decisions for you and that it matches your experience with them as well.

Gentle dental was is a very Gentle dental place. I enjoy with Gentle dental that Staff is…read moreoutstanding and very accommodating.

I'll be honest I was very scared to change dentist again because I've had traumatic experiences in…read morethe past, and I had alot of dental work done. I'm from Tualatin, and I recently moved to Salem. I did alot of research when I was shopping around for a new dentist. I've heard alot of great things about Riverbend dental. I was also afraid to go in for a dental appointment due to the pandemic because I don't leave my house unless I have to. The staff are very friendly. and professional this office is very clean I'm impressed. Dr. Wallace is very personable, knowledgeable, and he made me feel very comfortable. He explains everything to me in full details. I had bad anxiety that day he helped calm me down. My first visit was very thorough I've never had a visit like that and it was great. Thank you for making me feel comfortable and safe especially during these crazy times with covid-19.

The entire staff was amazing!! The doctor was honest and very thorough. Previous dentist said I had…read moreto replace a crown. Doctor said I could replace it, but it wasn't a necessity I am so glad I found Riverbend!

I am so appalled by the dentist office we've been taking the boys to...... my 4 year old has been…read moreso scared since he had a bad tooth and got it fixed and so he's been really nervous about going well today we went to fix his last 2 cavities and he was crying and there were ZERO other patients in the office or waiting room and the dentist covers his mouth to try and force him to breathe in the nitrous and then takes his glasses off and says.... I cannot have him creating hysteria in this office. I will not treat him. And then proceeded to argue with my husband and I about how this is not his fault that my child was crying and would not walk away from the chair where my child was after being asked multiple times to do so. NEITHER of us said it was his fault that my child was crying what WAS his fault was his actions and the way he talked to us. Come to find out this is not the first time that something like this has happened according to the front desk lady. I am baffled and blown away. Whatever you do, do NOT go here.

Very kind and professional. Offered full service dental, and if they can't do it, they refer you…read moreout.

Although the quality of dentistry by the dentist is excellent, I encountered billing irregularities…read moretwice. One instance of double billing and one of over billing. The office staff became defensive when I brought up the problems. It took repeated interactions to settle the billing irregularities. I received a letter with a check returning the funds and termination of services. This is not an issue as I had no intention of using this office again. I would recommend if you are a patient here to review your insurance statement very carefully.

I was a patient here for approximately 5 yrs. Then I had a very unpleasant experience. Not only did…read morethe hygienist do a mediocre job, she accidentally stabbed my tongue with an instrument and then scolded me for it. But it got worse. I went to see Dr. Frankel because I developed a painful and destructive mouth condition. Dr. Frankel, who failed to identify this condition, treated me in a rude, condescending, and patronizing manner. I am unfailingly friendly and cooperative with my health practitioners, and Dr. Frankel's unpleasant behavior toward me is completely unprofessional and unacceptable.

The Best Dental Office in the World~!~!~!~!~!~!…read more I LOVE my appointments with Northwest Dental Arts~!~!~!~!~!~! For me the appointments are not only pleasant, they are enjoyable and they are down right FUN~!~!~!~!~!~! I have had 7 appointments with Northwest Dental Arts as I discovered them in December 2014. Of these 7 appointments 4 have been with Jodie for Periodontal Maintenance and 3 have been with Doctor Frankel for an exam and 2 fillings. I have had two knee replacement surgeries so I must maintain my dental hygiene to the maximum because falls and infections are the two leading causes of knee implant failure. I have Dearly LOVED all 7 appointments. Doctor Frankel and Jodie are top professionals. I should know as I have more experiences with dentists in my 69 years of life than most people. I estimate that I have experiences with about 40 dentists in several states. The entire staff is professional, competent, courteous, helpful, friendly, warm and caring. They treat us patients as if we are royalty. As a major plus for me, they all laugh at my jokes. That goes above and beyond professional duty. SMILE What is my opinion worth~? I spent my career as a certified public accountant. My career started with one of the eight largest international certified public accounting firms in the world = Arthur Young & Co. that is now Ernst & Young, one of the "Big Four." My opinion was paid for by Fortune 500 companies, multibillion dollar companies, international companies and multimillion dollar companies. These firms paid for my opinions for audits, taxes, financial affairs and all operations of their businesses. Wealthy successful people including retirees paid for my opinions on taxes and all of their financial affairs. My work took me border to border and coast to coast all over the United States.

Dr. LeBaron is the very best dentist I have had in my lifetime and I am 64 years old so needless to…read moresay I have had many dentists in my life. Dr. LeBaron is very gentle with you. ( Sometimes I don't even know I got the needle) The doctor explains the procedures for you to understand. I could go on and on about the positive things about the doctor and his office and staff. So the best way I can put this is: I started my life with the worst dentist ever. So unless Dr. LeBaron moves away from me or I move away from him... He will be my last and best dentist. I guarantee you will not be disappointed with Dr. Lebaron DMD.