Dr. Frankel is stoic and direct and 100% meticulous. She has a solution to my situation that I was…read morenot aware was possible, and she treated me quickly and efficiently without fanfare or lecture. I really like her. I agree that I wish she offered more services without being referred out. Dental Hygenist, Olvia is exceptiional in her skill and kindness, and interpersonal relationships with patients. Olivia puts the 'icing on the cake' with me and I will stay with this practice.

I have been a patient of Dr. Frankel since she took over the practice of Dr. Gary Schoonover, who…read morewas my dentist for decades. Dr. Frankel and her staff are the best in all aspects, customer service, dental cleanings, minor and major dental work. The staff is are always explaining their actions, what they discover about my dental health and my options for care or dental procedures. Dr. Frankel explains her findings of X-rays, exams or changing status of old fillings or other dental work and what options she would recommend. I have complete confidence in Dr. Frankel and her staff, I most strongly recommend them to anyone in need of a professional and friendly dental care facility.

Let's face it not many people really enjoy going to the dentist. That's what put me in the…read moresituation I was in. I got to a point where I said enough is enough. As embarrassed as I was I knew I had to face it head on. The staff at Shoreview dental handled my situation with such class and professionalism. Never once was I made to feel bad about my situation instead I had a team of amazing people in my corner cheering me on through it all. Dr, Jen Rosales was the kindest, most polite, and professional Doctor I've ever had the pleasure of meeting. Along with her awesome assistant, Michelle, they made me feel comfortable and walked me through everything. Long story short I left there with a new smile and a huge reason to smile if only I had met them sooner... that is my only regret. Also want to thank Tiffani K, Tiffany Z, and all the lovely ladies at Shoreview dental. Great people, great work, and an awesome experience. Sincerely, Luis D.

I had negative experiences with Dr Baumgartmer / Shoreview Dental in Keizer. I had been a regular…read moreclient for seven years and things eventually turned sour. They charged me two $50 missed appointment fees the week my 92 year old dad got sepais and we had to take him into the ICU. Mom died half a year earlier and I thought I was going to lose my Dad too (it was a difficult year). Other times there were "miscommunications" about expected charges (besides regular cleanings and fillings I've needed a few crowns and a root canal). I'd recommend ALWAYS getting a written estimate and holding on to it. Last summer a filling came out while I was out of state. I left a question on the office voicemail after-hours. I woke up the next day to find they had scheduled me for an appointment without speaking to me and they were unhappy I didn't make an appointment that I never made. They also were always leaving messages at the last minute asking me to come in earlier or later. As a caregiver who also works for the State it's really difficult to get away or change my schedule at last minute. I found out from my new dentist they also sent a snarky note along with my records. I found them really difficult to work with. I recommend trying other places first.

After confirming last week. And just two days ago…read more Today I went to my appointment just to be told it was canceled. No call prior to the appointment. And when I mentioned I'll reach out when I'm ready to schedule. She had no concerns what so ever. And just sent me on my way. The lack of professionalism is real. This isn't the first time it's happened to me in the last 6 months.

they are horrible they cancel your appointment if they send a text and u don't confirm appointmentread more

I take reviews into account when searching for places to go. As a mother you want the best for your…read morekids but with little effort involved. No? My children do not fear but look forward to their appointments. I'm appreciative of the great amount of effort D.M.D Iwahiro and the staff put into their customer care, nothing short of fantastic. I wish I had a negative thing to say. You know, to make this unbiased... Oh, their magazine selection is abundant and up to date. There, that's gotta mean something, right?

These people are WAY too expensive!! Plus, they don't explain what they want to to do - so you are…read moreleft wondering why a "deep teeth cleaning" is $1,433.00. I was really wondering what they were going to do. My mother had her gums cut back 25 years ago and she was in agony for a long time. That wasn't what they were going to do, but I can't afford this. - They also use some system you will never be able to follow to give you "discounts." Remember, you have three days from signing a contract to void it. Also, they have an arbitration clause in their contract - I avoid them at all costs. You give up your right to sue with these clauses - in any forum, including small claims court, a favorite venue of mine. No lawyers are allowed in small claims court and you just go in and state your case. YES - a place of justice!

Gentle dental was is a very Gentle dental place. I enjoy with Gentle dental that Staff is…read moreoutstanding and very accommodating.

Some people here are great, though some are a little less communicative. Overall, based on my…read moreexperiences with them, I would say it is a good office who takes the care of their pateitns serioues and prioritizes them with the best treatment they can provide. The office is clean and compared to others I have been to, they have more staff available to help, so lower overall wait times to be helped when you walk in. Some options of care can be limited, so make sure that they provide the specific treatment options your insurance allows. This office specifically appears to do both general dentistry as well as orthodontic care. Best of luck if you are reading this, I hope this helps you make the best decisions for you and that it matches your experience with them as well.

I'll be honest I was very scared to change dentist again because I've had traumatic experiences in…read morethe past, and I had alot of dental work done. I'm from Tualatin, and I recently moved to Salem. I did alot of research when I was shopping around for a new dentist. I've heard alot of great things about Riverbend dental. I was also afraid to go in for a dental appointment due to the pandemic because I don't leave my house unless I have to. The staff are very friendly. and professional this office is very clean I'm impressed. Dr. Wallace is very personable, knowledgeable, and he made me feel very comfortable. He explains everything to me in full details. I had bad anxiety that day he helped calm me down. My first visit was very thorough I've never had a visit like that and it was great. Thank you for making me feel comfortable and safe especially during these crazy times with covid-19.

The entire staff was amazing!! The doctor was honest and very thorough. Previous dentist said I had…read moreto replace a crown. Doctor said I could replace it, but it wasn't a necessity I am so glad I found Riverbend!

I am so appalled by the dentist office we've been taking the boys to...... my 4 year old has been…read moreso scared since he had a bad tooth and got it fixed and so he's been really nervous about going well today we went to fix his last 2 cavities and he was crying and there were ZERO other patients in the office or waiting room and the dentist covers his mouth to try and force him to breathe in the nitrous and then takes his glasses off and says.... I cannot have him creating hysteria in this office. I will not treat him. And then proceeded to argue with my husband and I about how this is not his fault that my child was crying and would not walk away from the chair where my child was after being asked multiple times to do so. NEITHER of us said it was his fault that my child was crying what WAS his fault was his actions and the way he talked to us. Come to find out this is not the first time that something like this has happened according to the front desk lady. I am baffled and blown away. Whatever you do, do NOT go here.

I was a patient here for approximately 5 yrs. Then I had a very unpleasant experience. Not only did…read morethe hygienist do a mediocre job, she accidentally stabbed my tongue with an instrument and then scolded me for it. But it got worse. I went to see Dr. Frankel because I developed a painful and destructive mouth condition. Dr. Frankel, who failed to identify this condition, treated me in a rude, condescending, and patronizing manner. I am unfailingly friendly and cooperative with my health practitioners, and Dr. Frankel's unpleasant behavior toward me is completely unprofessional and unacceptable.

The Best Dental Office in the World~!~!~!~!~!~!…read more I LOVE my appointments with Northwest Dental Arts~!~!~!~!~!~! For me the appointments are not only pleasant, they are enjoyable and they are down right FUN~!~!~!~!~!~! I have had 7 appointments with Northwest Dental Arts as I discovered them in December 2014. Of these 7 appointments 4 have been with Jodie for Periodontal Maintenance and 3 have been with Doctor Frankel for an exam and 2 fillings. I have had two knee replacement surgeries so I must maintain my dental hygiene to the maximum because falls and infections are the two leading causes of knee implant failure. I have Dearly LOVED all 7 appointments. Doctor Frankel and Jodie are top professionals. I should know as I have more experiences with dentists in my 69 years of life than most people. I estimate that I have experiences with about 40 dentists in several states. The entire staff is professional, competent, courteous, helpful, friendly, warm and caring. They treat us patients as if we are royalty. As a major plus for me, they all laugh at my jokes. That goes above and beyond professional duty. SMILE What is my opinion worth~? I spent my career as a certified public accountant. My career started with one of the eight largest international certified public accounting firms in the world = Arthur Young & Co. that is now Ernst & Young, one of the "Big Four." My opinion was paid for by Fortune 500 companies, multibillion dollar companies, international companies and multimillion dollar companies. These firms paid for my opinions for audits, taxes, financial affairs and all operations of their businesses. Wealthy successful people including retirees paid for my opinions on taxes and all of their financial affairs. My work took me border to border and coast to coast all over the United States.

Dr. LeBaron is the very best dentist I have had in my lifetime and I am 64 years old so needless to…read moresay I have had many dentists in my life. Dr. LeBaron is very gentle with you. ( Sometimes I don't even know I got the needle) The doctor explains the procedures for you to understand. I could go on and on about the positive things about the doctor and his office and staff. So the best way I can put this is: I started my life with the worst dentist ever. So unless Dr. LeBaron moves away from me or I move away from him... He will be my last and best dentist. I guarantee you will not be disappointed with Dr. Lebaron DMD.

Well, a week after calling Acorn and being told that they'd reach out to the insurance company, I…read morejust received another text message saying "This is our final attempt to collect this balance before further collection action is taken." What a headache. Avoid this practice!

every time we come we have very long wait times...30 minutes…read moreor more. They have the loudest possible waiting room, unprofessional front desk.