Well, a week after calling Acorn and being told that they'd reach out to the insurance company, I…read morejust received another text message saying "This is our final attempt to collect this balance before further collection action is taken." What a headache. Avoid this practice!

every time we come we have very long wait times...30 minutes…read moreor more. They have the loudest possible waiting room, unprofessional front desk.

So i had been moved around with work a bit before I found this place, so I never really had solid…read moredentist I went to regularly. When I do finally leave Salem, I will miss the people here at Smilecare. I have never had a wait when I come here, I walk right in, am greeted warmly, by everyone who really seem genuinely happy to see you. Very friendly staff, excellent service, huge windows overlooking the lake and the west hills of Salem, is extremely relaxing. Sunglasses to keep the bright light out of your eyes are a nice touch too. Dr. Ohara is great and extremely friendly. I love her and she is never too busy to come say hi. I am extremely pleased with Smilecare. Hands down the best dental experience I had ever had! I look forward to my visits here!

I went in as a new patient. I felt they took conservative approaches in my exam to minimize…read moreunnecessary expenses, like getting my panoramic x-ray from my out of state dentist. My cleaning was very thorough, the pick scaling was excellent after the ultrasonic water jet cleaning. The front office personnel we're friendly and worked together well. The dentist was friendly, informative and I didn't feel rushed in the process. An all around good experience, I made my 6 month checkup appointment as I was leaving. No negative issues.

Did not inform us of their policy to confirm the appointment otherwise they will cancel the…read moreappointment and not notify you they cancelled it. I drove 1.5 hours to take my daughter to an 0800 appointment only to arrive at 0740 and be told we cancelled it. They then informed me they still have the 0800 available and put her back on the schedule. This is important to her continuation of care for her braces. I am very disappointed in lack of communication and care from this office.

So i have two kids and ive made an appointment at 8 am its now 40 minutes past there appointment…read moretime and we are still in the waiting room! 4 people have come in after us and they were all called back before us. Once one of my children got called back they are putting her on the laughing gas for her dental work and the assistant told me to stop telling my child what to expect during the exam! As a parent and customer im not impressed ive been to many dentist before and never been treated like this ! Very poor customer service

As a mom of two neurodivergent kiddos, we absolutely LOVE Spinnaker! We have been seeing Dr. Day…read moresince the beginning and have really enjoyed our experience there.

My son has had some pretty severe work done on his mouth. This has cause a lot of anxiety for him…read more Today was just a regular cleaning and Alma very kindly worked with him. She was very patient and understood why he was acting the way he was. I'm thankful that this is the experience we get when we come in. The dentist isn't fun for anyone, but Spinnaker tries to make it the best they can for the children. This was my youngest sons first appointment at spinnaker and he can not wait to go back I told you in person Alma but I appreciate what you do.

When we moved to the area, our dentist had given us Glenn Creek as his top recommendation, and we…read moreare glad he did! Friendly staff, gentle and skilled hygienists, and a great dentist here. If you are looking for great dental care, Glen Creek is a great choice.

Was a patient for about 3 years, what started out Ok, quickly became a very frustrating experience…read moreall around. Hygienist Courtney lacks experience and has extremely poor communication skill. Front desk uses text messages to convey important health info instead of calling to explain complicated procedures. It is evident that over the years money and quick seat turnover are more important than proper patient care and communication. Bottom line, if you value your dental health, this is not the office for you.

it was amazing my dentist helped my teeth become whiter and health. the office was so clean and…read moreorganize. Definitely recommend this place It was amazing. Doc. Nathan Snyder was very good dentist. They help me very well.

BEWARE: My husband and I went to see the Dr. Nathan Snyder's wife also a Dentist Dr. Luisa Snyder…read moreto get a regular check up and cleaning. I got a crown which was fine, my husband needed to have a tooth looked at that was bothering him and was told by Dr. Luisa Snyder he needed 3 teeth pulled and she did not pull teeth. But lucky for us her husband did at another office. My husband made an appointment and was told yes, you need a three teeth pulled and was pushed toward getting 3 implants to the tune of $10,557.00. We decided to see another dentist for an other professional opinion and was told one tooth needed a root canal and 1 tooth needed a filling that's all no teeth needed to be pulled and we were given a referral for a dental surgeon for the root canal and the New (honest) Dentist did the crown and 1 filling. The combined result after seeing 2 other dentists and (one a specialist) - NO Teeth Needed to be Removed - only 1 tooth needed a root canal & a crown for that tooth applied afterwards and 1 filling for 1 other tooth, 3rd tooth was Fine no work need. Total Price = $2,790.00 a savings of $7,767.00! Also my husband still has all his teeth. We can not recommend either Dr. Luisa or Dr. Nathan Snyder as dentists, it appears they are working in tandem as doctors to recommend procedures to their patients that do not need to be done. What kind of dentist would try to take advantage of an older person by recommending they pull 3 teeth that did not need to be pulled? All we can assess from this experience is that it is about greed and they do not care about their patients heath. We are looking into referring the matter to the state board.

Children need a place where they feel welcome and safe. This is the place to go. Their aim is to…read moreprovide the best pediatric dental care to their young patients. This is the kind of place where children are excited to come and don't want to go home. The exceptional staff provide a warm, welcoming environment. Jan the office manager really makes you feel at home. Hands down, the best place to go!!

We take both of our kids to Dr Cooper and have been very happy with the routine care; very nice…read moreoffice, very nice staff, friendly doctor. In addition, my son has been in twice with dental injuries (one "tooth vs playground equipment", and one in a vigorous game of "touch" football). They got us in quickly both times, were very sensitive to his feelings, and we got professional care. I recommend Spinnaker and Dr Cooper to everyone.

This dentist betrayed us - held my child down when sedation was not taking effect and did the…read moreprocedure anyway. As I waited, office staff assured me things were going really well! My son suffers 10 years later from the trauma this man perpetrated. The procedure was NOT imminent ; he could have used good judgement and stopped the work, but in his own words he "Wanted to get it done" - all that despite my child sweating, begging, pleading to leave. Tragic and sad. Avoidable trauma. NOTE that he now has PURCHASED 250 fake reviews after my honest reviews put a dent in his business. Still refusing to take responsibility and offer us an apology after all this time.

My granddaughter had terrible front teeth as an infant/toddler. I don't know why, but the just…read morecrumbled and she needed help. Acorn gave her beautiful caps and they look natural. Nice team, very fast work.

It's kid friendly and they work to make sure they feel comfy and confident. We have been here for a…read morefew years and just started coming to this new location which is closer to us. Great customer service and the kids do enjoy the play out of the space that makes them a priority! Yah!

If you need more than a filling at this place, prepare to be sent off to another overpriced…read moreboutique specialist, who usually has no appointments. She only does little more than point out your problems with no solutions or suggestions. I found her to be somewhat remote and unfriendly = not coming back!

She's amazing !!! from her personality to her dental care. She's very meticulous and does a…read morebeautiful job.